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Article Title: Restaurant Etiquette - Both Sides Of The Table
Author: Sharon Stajda
Word Count: 1067
Article URL: http://www.isnare.com/?aid=74410&ca=Etiquette
Author's Email Address: stajda[at]yahoo.com (replace [at] with
Easy Publish Tool: http://www.isnare.com/html.php?aid=74410
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Patrons of a restaurant and employees of a restaurant both need
to follow some simple rules of etiquette in order to make each
dining experience more enjoyable for everyone.
When dining out at a restaurant it is important to for diners
to use some common sense so as not to disrupt the meals of
other diners. Restaurant patrons should also treat all
restaurant employees fairly and with respect. On the other
hand, anyone working at a restaurant should also do the best
they can to serve their customers well.
A restaurant�s staff should always work hard to be as neat and
clean as possible. When preparing a table for the next set of
customers, the wait staff should take their time to thoroughly
wipe off the tables (as well as chairs and benches when
needed). Wait staff should also place the dining utensils and
plates neatly on the table. At fancier restaurants, you will
probably even have been instructed on a certain way of setting
the table. Take the extra few moments to follow this protocol.
Your customers will appreciate a clean and neat table.
As a customer, you should always do your best to arrive on time
when you have made reservations at a restaurant. Please keep in
mind that there are many other patrons that may be dining at
the same locations that evening. If you realize that you are
not able to keep your reservations or that you will be more
than a few minutes late, call the restaurant to explain the
situation. The restaurant staff will appreciate your honesty
and thoughtfulness when you call.
If you are a server or hostess/host at a restaurant, you are
likely to receive calls from time to time when a customer needs
to change or cancel a reservation. Be patient and understanding
when you receive one of these phone calls. Your customer may
very well have a good reason as to why they will be late. Make
every effort to still accommodate the customers if they will be
arriving late to the restaurant. Do not treat the customers
rudely or unfairly because they have arrived late. Also, if
someone calls to cancel their reservations you must be polite.
Things do often come up in life that are beyond our control.
The customer has not purposely decided to make your shift
difficult by canceling their reservation.
As a customer it is important to be considerate of other diners
at the restaurant. If at all possible do not take your cell
phone into the restaurant with you or place your phone on
vibration mode so that it does not ring in the middle of the
meal. Do not answer your phone unless necessary. This can be
distracting to other customers at the restaurant and may be
taking time away from a nice meal with your own family or
friends. If your party that is dining is rather large, please
do have an enjoyable time. But also do your best not to be too
noisy and distracting to other customers. They will most likely
show you the same consideration.
When you take your children out to a restaurant with you there
will be times when they may get excited, bored or even cranky.
Do what you can to teach your children good manners when eating
out. Try to bring some crayons and a coloring book with you or
other quiet activities to help your children to be on their
Even at the best restaurants, there may be times when your food
does not meet your satisfaction or is not exactly as you
ordered. Perhaps there is a new cook who forgot to add or leave
out a particular part of your meal. Maybe the waitress made an
error when taking down your request. Sometimes the meal does
not take as good as you would like. If you are not satisfied
with your food, try to be polite when explaining this to your
Explain to your waitress (nicely) that your meal is not
satisfactory. Do not be accusatory or rude. Try to carefully
explain what you do not like about your meal. For example,
perhaps you ordered your steak well done and it is too rare.
Maybe you asked for the cooks to hold the peppers and onions on
your cheese steak hoagie, only to discover onions and peppers.
Calmly explain why you are not satisfied with your food.
Hopefully the restaurant will be able to help you feel better
about the error with your order. They may offer to take back
your meal in order to make it better for your tastes. If you do
not want to wait for your meal to be prepared again, they may
offer you a discount off your meal or a coupon on your next
visit to the restaurant. Be reasonable when the restaurant
tries to accommodate you when you are unhappy about your food.
Restaurant employees should always be kind when someone is not
satisfied with their meal. Show the customer patience and
respect. Do whatever you can to resolve the situation to the
satisfaction of your customer. Also, if you are a cook at a
restaurant, make every effort to provide customers with their
request even if unusual or out of the ordinary. If they want
their meal plain and do not want various items that you think
�make the meal� accommodate the customer. Everyone has their
own individual tastes as well as diets they like to follow.
Customers should always try to remember to thank your waitress
or waiter before you leave the restaurant. If you see any of
the other helpful employees of the restaurant, thank them or
wish them a good day/evening as well. When leaving your tip,
take into consideration the service you received. It is
acceptable to leave a little less when service was not up to
par. However, if you were well taken care of by the wait staff,
try to leave a little higher of a tip if you can. On average the
standard tip is 15-20% of the price of your meal.
If everyone follows a few simple tips at a restaurant, everyone
is likely to have a good experience eating out. Happy Dining!
About The Author: For more information about breakfast,
luncheon, And tea etiquette, please visit the following url:
Please use the HTML version of this article at:
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