41066Re: MTL February releases
- Feb 1, 2006Malcom,
I will check into the web site and see what is up, sorry for the
problem. As to your concern about being out of stock, that's not the
case. I think there is a spill over misconception from N Scale that
once you dealer gets the stock, then that's it. I can't tell you how
many times I've been to a dealer on the road and they also thought
they were out of luck on a re-order. True, some things we under
estimate, but for the most part, we error on the side of excess
production. Other than the Log Cars, we almost always have stock on
the shelf in Z Scale. If your dealer gives anyone on this board a
song and dance about re-orders, contact me directly at Joe@micro-
trains.com and I will see what I can do for you all. My goal in
building Z here at MTL was to be sure we could offer what everyone
wanted, and as much as they wanted. To that end we have stopped
ongoing production to make additional cars to fill re-orders when
1. We almost never sell out of a given product the first month.
2. As to MTL's or my business model, your wrong.
Sorry for the heat.
--- In email@example.com, Malcolm Cleaveland <mcleavel@u...>
> Just checked the Micro-Trains site and they <still> have not
> February releases. Yet a comment from one of the members indicatesthat
> the February flyer has been received by some people. What's wrongwith
> this picture? MTL frequently sells out of Z scale releasesimmediately,
> so some people are put at a disadvantage. Mailings of the flyershould go
> out on the 1st of each month and the website should be updated in atimely
> fashion to be fair to all the customers and shops who cannotjustify a
> standing order for all new items. But I'm sure MTL adheres to thewell
> known American business philosophy, "The customer is always wrong"(taught
> in the Enron school of business).
> --Malcolm Z
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