I know you have this resolved by setting JT-Alert-X to run in Win7
Compatibility mode, but thought I would respond here for the benefit of
future message archive searches.
Unfortunately, your the only one reporting this specific issue.
JT-Alert-X can be installed anywhere, it is happy in the "Program
Files..." directory tree as all files it writes are stored outside that
You previously indicated that JT-Alert-X did work for JT-9 decodes, so
something has changed in your Windows environment.
The lack of decoded callsigns is due to JT-Alert-X failing to locate the
WSJT-X decodes file. The path to that file is determined by reading the
installation path of WSJT-X from the Registry. You have confirmed that
the necessary registry keys are present, as I would expect after you
have done a WSJT-X install or upgrade.
The only conclusion I can reach is that a security setting or process is
preventing JT-Alert-X from reading the necessary registry entry. What
that is is unknown, but I suspect something to do with the UAC (User
Account Control) of Win7.
There wont be any adverse effects to JT-Alert-X operation due to the
de Laurie VK3AMA
On 23/05/2013 10:24 AM, k5rcd@... wrote:
> I hate to keep bugging you but this is making me crazy. I previously
> posted on the ham apps group and you addressed it there. Now I have
> posted on the wsjt group as it seems to be related to something in
> that program.
> In any event, I did as you suggest. both keys are present in registry
> as you outlined below. I disabled anti virus (avast) and ran the
> program but it didn’t help. I even re downloaded the latest version of
> wsjtx with anti virus disabled but again no luck.
> It bugs me that it worked previously but I don’t know exactly when or
> what I did to cause the problem. Surely someone else must be having
> this problem.
> I am at my wits end. What can it possibly be?
> System restore won’t help. I already tried going back as far as my
> system will allow and that did not help.
> I have wsjtx installed as C:/wsjtx and JT Alert installed in Program
> files X86 as before. Is there an issue there? I even tried installing
> wsjtx in Program files X86 with no luck.
> *From:* Laurie, VK3AMA <mailto:groups05@...>
> *Sent:* Wednesday, May 22, 2013 6:16 PM
> *To:* randy376582512 <mailto:k5rcd@...>
> *Subject:* Re: [wsjtgroup] JT ALERT X NOT WORKING WITH JT9
> Please post JT-Alert support questions to the Ham-Apps Yahoo Group. I
> don't regularly check other groups.
> JT-Alert determines the location of the wsjt-x configuration file by
> reading the registry getting the "InstallLocation" value written by the
> wsjt-x installer. Either that key is missing or something is preventing
> JT-Alert from reading the registry (anti-virus software perhaps).
> Please check you registry to see if the "InstallLocation" key exists at...
> for X64
> for X32
> If the key is present, then JT-Alert is being blocked. Try running
> temporarily with your virus software disabled to confirm ir anti-virus
> is source of block.
> If the key is not present. Try installing wsjt-x with your anti-virus
> software temporarily disabled or white-listing wsjt-x in your anti-virus
> software before installing wsjt-x.
> If your running the latest JT-Alert-X (2.2.3), try starting wsjt-x
> before starting JT-Alert-X as JT-Alert-X attempts to determine the
> wsjt-x configuration location from the running wsjt-x process, but that
> technique is not 100% reliable as reading process information can be
> affected by OS security settings.
> de Laurie VK3AMA
> On 23/05/2013 8:49 AM, randy376582512 wrote:
> > Running Windows 7 WSJTX v0.99 r3297 and TT Alert 2.23
> > JT Alert seems to run properly except It will not display any
> callsigns decoded by JT9.
> > I contacted Laurie VK3AMA and he said:
> > "Randy,
> > JT-Alert-X is not displaying WSJT-X decodes because it cannot locate
> the WSJT-X configuration file. That tells JT-Alert where to locate the
> decodes file. Without that file, JT-Alert will never see decodes.
> > It appears you installed WSJT-X and either moved /renamed the
> install folder or ran a registry cleaner that removed the entry for
> the WSJT-X installation.
> > easiest fix is to reinstall WSJT-X.
> > de Laurie, VK3AMA"
> > I have deleted both JT Alert and WSJTX and reinstalled both with no
> luck, latest version of WSJTX didn't cure the problem. JT Alert for
> JT65HF works fine, but not JT Alert X
> > WSJTX is installed as C:/WSJTX and JT alert in Program files X86
> > What can be wrong ?
> > HELP me fix it PLEASE!!!!!
> > Randy
> > K5RCD