12832RE: [wsjtgroup] WSJT 1.3 crashes Windows 8.1
- Jun 29, 2014Kai KE4PT wrote:
> With no external USB audio device connected, WSJT 1.3(snip)
> seems to work OK, including decoding the sample files.
> Next I connect the a USB sound card (Signalink-USB).
> Windows 8.1 crashes and enters a re-start mode with
> almost any action I take in WSJT, including just moving
> the panel on the desktop. Sometimes the
> restart is immediate, sometimes it takes just a mouse action.
> On one occasion, after crashing and before restarting
> Windows popped up a green screed with the notation:
> PAGE_FAULT_IN_NONPAGED_AREA and referenced
> an issue with "usbaudio.sys" file.
The file usbaudio.sys is part of the Windows operating system - the USB
audio class system driver.
more info here:
or this shorter link:
In Windows when the Plug and Play enumerator finds a compatible audio device
it uses this driver to communicate with it.
As I don't have a Signalink USB device I can't test this myself - maybe
someone else can respond. Does that device use the built-in Microsoft
driver? Or does it have its own driver that you need to load?
Windows Update - everything up-to-date?
You could try plugging the device into a different USB port. If you've got
it plugged into a USB3 port try a USB2 port. Or just try a different port.
WSJT-X may be making certain calls that Digipan PSK, MMTTY and JT65HF are
not making - hence the issue.
Bottom line: whatever the application is doing shouldn't crash Windows -
this would seem to indicate either a problem with the driver or the
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