30269Re: Visit in Sitecatalyst
- Jun 5, 2013You would still be in the same visit in your example. Your Visit cookie on
your computer basically expires after 30 minutes of inactivity or a .
So, you can browse the site, close the browser, switch tabs, whatever...
From: Adobe's Knowledge base:
The Visitor metric is always associated with a time period, so you know
whether to count visitors again when they return to your site. A session
starts when the user first arrives on your site, and ends under one of
- *30 minutes of inactivity:* Almost all sessions end in this manner. If
more than 30 minutes has lapsed between pages, a new visit begins.
- *12 hours of consistent activity:* If a user fires images requests
without a 30+ minute gap for 12 hours, a new visit automatically starts.
- *2500 hits:* If a user barrages your site with hits, a new visit is
counted after 2500 image requests.
Note: The definition of a visit can be shortened for a report suite if
specifically requested. Have one of your organization's supported users
contact Customer Care to request this change.
The following scenarios do not start a new visit:
- The user closing the tab, reopening it, and navigating back to your
site within 30 minutes. The user can also close his browser or reboot the
computer and still be counted as a single visit (given the visitor returns
to your site within the 30-minute time period).
- Users browsing your site in multiple tabs. Though multi-tabbed
browsing does not increment visits or visitors, using a separate browser
does. This is because the different tabs reference the same cookies, while
separate browsers do not.
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