19100Re: Google Analytics conversion discrepancies
- Sep 1, 2008Hi Feras
Thanks for your response. What I should have included in my original
post is that the total volume of transactions in the Goal is higher
then that shown in the e-commerce tracking. I think it should at least
be the other way around.
--- In email@example.com, "Feras Alhlou" <feras@...> wrote:
> Hi Hugh,
> It working as designed :). In Google Analytics' goal tracking reports, a
> visitor can convert only once, i.e. let say your goal is a
> submission or ecommerce/sales transaction, and a visitor submitted
> twice or made two transactions (i.e. converted twice), the goal tracking
> would count it as one conversion while ecommerce would count it as two
> transactions. The logic is that you really can only "convert" a
> a lead/customer once.
> To get more details about this topic, check out the blog post by Brian
> goal-conversions/, this is especially helpful if you want to use the
> eCommerce feature in GA for track non-ecommerce transaction (a very cool
> thing providing very rich data!).
> Also, I believe Justin Cutroni's eBook,
> http://oreilly.com/catalog/9780596514969/, covers some of these
> as well.
> Hope you find the above helpful.
> That is it for the week :), for those of you in the US and Canada
> places that celebrate labor day at this time of the year, happy labor
> day/long weekend!
> Feras Alhlou
> website: www.e-nor.com
> blog: www.e-nor.com/blog
> On Fri, Aug 29, 2008 at 2:53 AM, Hugh <hugh.gage@...> wrote:
> > Hi,
> > For those who are using GA on e-commerce sites and have GA e-commerce
> > tracking implemented, has anybody noticed if they are getting
> > different conversion rates on the e-commerce report compared with
> > their funnel goals where the goal page for both is exactly the same?
> > I have put in a query with GA support but it's gone all quite.
> > Hugh
> [Non-text portions of this message have been removed]
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