163Re: Congratulations to Omniture, WebSideStory, WebTrends and IBM SurfAid ...
- Aug 2, 2004Any idea why CentrPort, Core Metrics, Datanautics, and Sane Solutions
declined to participate?
--- In email@example.com, "Eric Peterson"
> Network Computing's Bruce Boardman is about to put an article on the
> street giving top marks to Omniture with WebSideStory, WebTrends and
> SurfAid following closely on their heels. This article is pretty
> well done, and mind you I was pretty critical of Boardman's work when
> they started this process, they even include an interactive report
> card so that you can play with the numbers (and make your favorite
> vendor the top pick!)
> Check it out:
> A couple relevant things to this group (besides the obvious):
> * CMP looked at pricing and had this to say - "We also presented
> pricing scenarios and asked for monthly recurring and other possible
> charges. Our chart shows retail pricing. We won't divulge the pricing
> CMP received, but our advice is, negotiate!" (So, as Mary and Jarid
> were discussing, pricing is still very flexible from top vendors.)
> * Regarding some companies notably missing - "CentrPort, Core
> Metrics, Datanautics and Sane Solutions declined to participate,
> while the services from Maxamine and Route Science did not meet our
> minimum require- ments." (He means Revenue Sciences I think ... I
> don't know CentrPort, anyone?!)
> Their summary, spun as a nod to the upcoming Olympics in Athens:
> "We were pleasantly surprised by most of the services. Our Editor's
> Choice, Omniture's SiteCatalyst, just edged out WebSideStory's HBX On-
> Demand Web Analytics, thanks to its all-around good analytics--
> delivered in a usable form--combined with supreme dynamic
> segmentation. HBX has some sexy reporting features, though, and it
> got rave reviews from our real users.
> NetIQ's WebTrends service takes the bronze spot this time. NetIQ owns
> the lion's share of the Web analytics market, according to Forrester
> Research, thanks to the maturity of its standalone product, and we
> like that it's offering a service with most of the same features.
> IBM's SurfAid Analytics matched our top products feature for feature
> and added lots of no-nonsense tools, but its price held it back.
> Honorable mention goes to Manticore's Virtual Traffic Master, which
> showed us good integration between Web analytics and e-mail."
> This is one of the better pieces on analytics we've seen in awhile so
> I'd encourage all of you to give it a read. If any of you know Bruce
> or Emily Sunderman (CMP's head of Web Analytics) tell them I
> said, "Nice work!" and to join this discussion ;-)
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