137Re: Any Info on Pilot Software?
- Jul 28, 2004WebTrends Enterprise software charges in blocks of page views. The
other versions of WebTrends software are free of such constraints.
--- In firstname.lastname@example.org, "wexler" <wexler@y...> wrote:
> Not to be a basher of Pilot, who has done some great things... but
> when I recently got a series of bids from them for their toolset, I
> discovered that (for us) they charge per request (on top of the
> usual and rather competitve other fees and charges)... even for the
> software we host inhouse. That was unacceptable to my client (and
> was a bit hacked off by it as well).
> I am sort of fine with ASP providers charging per request, since I
> would be using their systems, bandwidth, databases, hardware, etc.
> But if I am providing the bandwidth, hardware, os licenses, and
> database licenses, should I also have to be charged based on
> volume... when the company is not involved after sending me an
> unlock code?
> Yes, I am fully aware of how Oracle, Sun, and IBM charge based on
> CPU or other capacity/power units. However, I find it hard to put
> Pilot (or any of these other tools) in the same league with the
> supplier of my database or OS. They may have the reputation to get
> away with these sorts of pricing schemes... but even they don't
> charge per volume, but per simultaneous user or multi-way CPU, not
> something as basic as "calculations per month".
> I also would have been fine with a reduced power version and then a
> full version, with pricing differential. I would expect that I
> to pay more for increased functionality. But to pay more because I
> throw more data at the tool seems... off-putting.
> This was the only product I examined which charged me for its
> use even though it was on my systems. I wonder, will SPSS or SAS
> start charging per line of data I run into them (though, to be
> SAS is able to ask for my first born child every year and get it,
> bad example)? Will Oracle charge me more for use when I pass my 1
> millionth query?
> Now, there may be somethng about the specifics of our situation
> which caused this, and perhaps other installable tools also have
> volume loads (though none of the ones I examined did). Also, the
> Pilot toolset has some good features and some smart people, so
> dismiss it out of hand. But DO ask if they charge by volume, and I
> would recommend asking that of every vendor you examine. While
> expected from an ASP type provider, I personally am vary wary of a
> vendor putting conditions on my in-house use that are, in my
> opinion, out of their demesne.
> We liked the product enough that we kept in til the finals, even
> though we hated the pricing model. So, one jerk's opinion, and
> again, not based on quality of the tool, just the pricing model.
> --- In email@example.com, "eajacobsjr" <eajacobsjr@y...>
> > Anyone have some feedback, positive/negative regarding the
> > capabilities or offerings of Pilot Sotware?
> > I'm particularly interested in their Channel Performance
> > Solution - PilotWeb.
> > I've looked at CoreMetrics, Omniture, WebTrends, and
> > but none have really approached channel strategy and business
> > dashboards in this manner.
> > Are there any other players in the market that provide similar
> > I'm hoping to bring Pilot in for a capabilities presentation
> > the next month, but wanted to get some feedback from the group.
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