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Re: No valid records found, for some virtual sites

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  • mtsu_charlie
    Thanks for your help! Here is the first few lines of an access_log that works: 82.148.97.67 - - [26/Jun/2005:04:02:33 -0500] GET / HTTP/1.1 200 3342
    Message 1 of 9 , Jul 2, 2005
      Thanks for your help!

      Here is the first few lines of an access_log that works:

      82.148.97.67 - - [26/Jun/2005:04:02:33 -0500] "GET / HTTP/1.1" 200
      3342
      82.148.97.67 - - [26/Jun/2005:04:02:34 -0500] "GET
      /images/home/bpi_white_right.jpg HTTP/1.1" 200 29774
      82.148.97.67 - - [26/Jun/2005:04:02:34 -0500] "GET
      /images/home/bp_white_left.jpg HTTP/1.1" 200 26247
      82.148.97.67 - - [26/Jun/2005:04:02:35 -0500] "GET
      /images/get_flash_player.gif HTTP/1.1" 200 1629
      82.148.97.67 - - [26/Jun/2005:04:02:35 -0500] "GET / HTTP/1.1" 304 -
      82.148.97.67 - - [26/Jun/2005:04:02:35 -0500] "GET
      /video/swf/Brad_Video1.swf HTTP/1.1" 200 78334
      82.148.97.67 - - [26/Jun/2005:04:02:37 -0500] "GET /favicon.ico
      HTTP/1.1" 404 297
      144.134.81.105 - - [26/Jun/2005:04:03:03 -0500] "GET
      /images/home/bpi_white_right.jpg HTTP/1.1" 206 2465
      144.134.81.105 - - [26/Jun/2005:04:03:03 -0500] "GET
      /images/get_flash_player.gif HTTP/1.1" 200 1629
      68.57.55.130 - - [26/Jun/2005:04:04:14 -0500] "GET /robots.txt
      HTTP/1.1" 404 296
      67.40.20.104 - - [26/Jun/2005:04:04:49 -0500] "GET /favicon.ico
      HTTP/1.1" 404 297
      83.197.166.204 - - [26/Jun/2005:04:04:49 -0500] "GET /home/home.htm
      HTTP/1.1" 200 13216
      83.197.166.204 - - [26/Jun/2005:04:04:49 -0500] "GET /bp.css HTTP/1.1"
      200 605

      And here is the first few lines from one that does not work:

      65.162.107.189 - - [30/Jun/2005:16:54:10 -0500] "GET / HTTP/1.1" 200
      12094
      65.162.107.189 - - [30/Jun/2005:16:54:10 -0500] "GET /fade.js
      HTTP/1.1" 404 285
      65.162.107.189 - - [30/Jun/2005:16:54:10 -0500] "GET
      /images/home_feature_news.gif HTTP/1.1" 200 3055
      65.162.107.189 - - [30/Jun/2005:16:54:10 -0500] "GET
      /images/news_icon.gif HTTP/1.1" 200 669
      65.162.107.189 - - [30/Jun/2005:16:54:10 -0500] "GET
      /images/background_ocean.jpg HTTP/1.1" 200 21696
      65.162.107.189 - - [30/Jun/2005:16:54:10 -0500] "GET
      /images/home_feature_spotlight.jpg HTTP/1.1" 200 2932
      65.162.107.189 - - [30/Jun/2005:16:54:10 -0500] "GET
      /images/home_feature_background.gif HTTP/1.1" 200 116
      65.162.107.189 - - [30/Jun/2005:16:54:10 -0500] "GET
      /images/home_feature_footer.gif HTTP/1.1" 200 464
      65.162.107.189 - - [30/Jun/2005:16:54:10 -0500] "GET
      /images/home_feature_tour.jpg HTTP/1.1" 200 2562
      65.162.107.189 - - [30/Jun/2005:16:54:10 -0500] "GET
      /images/home_feature_list.jpg HTTP/1.1" 200 2821
      65.162.107.189 - - [30/Jun/2005:16:54:10 -0500] "GET
      /images/home_title_journey.jpg HTTP/1.1" 200 2385
      65.162.107.189 - - [30/Jun/2005:17:14:39 -0500] "GET /?content=news
      HTTP/1.1" 200 20591

      I also went through and checked the config files and there are no
      entries for IgnoreURL or IgnoreUser either.

      thank you,
      -charlie

      --- In webalizer@yahoogroups.com, Enric Naval <enventa2000@y...>
      wrote:
      > Hello:
      >
      > I suggest you copy&paste the first ten lines of one of
      > the logfiles that works and the first ten lines of a
      > logfile that does NOT work, and then post them here.
      > This way we can compare and see if the problem is in
      > the logfiles.
      >
      > Also, do you have any IgnoreURL line in your
      > webalizer.conf file? Maybe you are ignoring so many
      > URLs that there is no line left, but I'm not sure this
      > is the problem.
      >
      >
      >
      > --- mtsu_charlie <mtsu_charlie@y...> wrote:
      >
      > > Hello, we are hosting about 80 sites on a redhat
      > > server. Apache
      > > creates individual log files for each of the sites
      > > and webalizer is
      > > setup to read them. It only works on about 60 of the
      > > sites. When I try
      > > to run webalizer on any of the other 20, I get the
      > > message "No valid
      > > records found."
      > >
      > > All of the sites are setup exactly the same
      > > way(using webadmin). The
      > > log files are all there and can be viewed with a
      > > text editor. The
      > > sizes vary from 300KB to 30MB, depending on site.
      > >
      > > I have been working on this off and on over a week,
      > > and have read
      > > everything that I could find, and have no more
      > > ideas.
      > >
      > > I welcome all suggestions on what may be causing
      > > this, thanks!
      > >
      > > -charlie
      > >
      > >
      > >
      >
      >
      > Enric Naval
      > Estudiante de Informática de Gestión en la Udl (Lleida)
      > GRIHO webalizer.conf
      > http://griho.udl.es/webalizer/webalizer.conf.txt
      >
      >
      >
      > ____________________________________________________
      > Yahoo! Sports
      > Rekindle the Rivalries. Sign up for Fantasy Football
      > http://football.fantasysports.yahoo.com
    • Enric Naval
      Hello: The logs seem to be OK. However, they lack both the referrer and the user agent. Look at this line: 216-155-90-241.bk2-dsl.surnet.cl - -
      Message 2 of 9 , Jul 2, 2005
        Hello:

        The logs seem to be OK. However, they lack both the
        referrer and the user agent. Look at this line:

        216-155-90-241.bk2-dsl.surnet.cl - -
        [02/Jul/2005:21:01:21 +0200] "GET
        /i2004/BajarPonencia/50.pdf HTTP/1.1" 200 237623
        "http://www.google.cl/search?hl=es&q=este+es+un+ejemplo+de+ortogonalidad&btnG=B%C3%BAsqueda&meta="
        "Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1)"

        Your logfile lacks the last two fields, the referrer
        field (with the google entry) and the user agent (with
        the mozilla entry). However, this is not the problem
        you're having, because then both logs would fail.


        Try this: look at the name of the logfiles and to the
        directory path to the logfiles. Maybe the 20 logs
        failing have strange charaters in the logname, like
        "*" or some unicode character like "ñ" or "ç" that may
        be confusing webalizer.

        Try renaming one of the logfiles to the name of one of
        the working logfiles and moving it to a folder where
        the logs are working (make backups of the directory
        first), or replace one working log with a non-working
        one. Then use webalizer on it. If it works this time,
        then the logfile was failing because webalizer
        couldn't process correctly the path to the file or the
        name of the file itself, not because of the contents
        of the file.





        --- mtsu_charlie <mtsu_charlie@...> wrote:

        > Thanks for your help!
        >
        > Here is the first few lines of an access_log that
        > works:
        >
        > 82.148.97.67 - - [26/Jun/2005:04:02:33 -0500] "GET /
        > HTTP/1.1" 200
        > 3342
        > 82.148.97.67 - - [26/Jun/2005:04:02:34 -0500] "GET
        > /images/home/bpi_white_right.jpg HTTP/1.1" 200 29774
        > 82.148.97.67 - - [26/Jun/2005:04:02:34 -0500] "GET
        > /images/home/bp_white_left.jpg HTTP/1.1" 200 26247
        > 82.148.97.67 - - [26/Jun/2005:04:02:35 -0500] "GET
        > /images/get_flash_player.gif HTTP/1.1" 200 1629
        > 82.148.97.67 - - [26/Jun/2005:04:02:35 -0500] "GET /
        > HTTP/1.1" 304 -
        > 82.148.97.67 - - [26/Jun/2005:04:02:35 -0500] "GET
        > /video/swf/Brad_Video1.swf HTTP/1.1" 200 78334
        > 82.148.97.67 - - [26/Jun/2005:04:02:37 -0500] "GET
        > /favicon.ico
        > HTTP/1.1" 404 297
        > 144.134.81.105 - - [26/Jun/2005:04:03:03 -0500] "GET
        > /images/home/bpi_white_right.jpg HTTP/1.1" 206 2465
        > 144.134.81.105 - - [26/Jun/2005:04:03:03 -0500] "GET
        > /images/get_flash_player.gif HTTP/1.1" 200 1629
        > 68.57.55.130 - - [26/Jun/2005:04:04:14 -0500] "GET
        > /robots.txt
        > HTTP/1.1" 404 296
        > 67.40.20.104 - - [26/Jun/2005:04:04:49 -0500] "GET
        > /favicon.ico
        > HTTP/1.1" 404 297
        > 83.197.166.204 - - [26/Jun/2005:04:04:49 -0500] "GET
        > /home/home.htm
        > HTTP/1.1" 200 13216
        > 83.197.166.204 - - [26/Jun/2005:04:04:49 -0500] "GET
        > /bp.css HTTP/1.1"
        > 200 605
        >
        > And here is the first few lines from one that does
        > not work:
        >
        > 65.162.107.189 - - [30/Jun/2005:16:54:10 -0500] "GET
        > / HTTP/1.1" 200
        > 12094
        > 65.162.107.189 - - [30/Jun/2005:16:54:10 -0500] "GET
        > /fade.js
        > HTTP/1.1" 404 285
        > 65.162.107.189 - - [30/Jun/2005:16:54:10 -0500] "GET
        > /images/home_feature_news.gif HTTP/1.1" 200 3055
        > 65.162.107.189 - - [30/Jun/2005:16:54:10 -0500] "GET
        > /images/news_icon.gif HTTP/1.1" 200 669
        > 65.162.107.189 - - [30/Jun/2005:16:54:10 -0500] "GET
        > /images/background_ocean.jpg HTTP/1.1" 200 21696
        > 65.162.107.189 - - [30/Jun/2005:16:54:10 -0500] "GET
        > /images/home_feature_spotlight.jpg HTTP/1.1" 200
        > 2932
        > 65.162.107.189 - - [30/Jun/2005:16:54:10 -0500] "GET
        > /images/home_feature_background.gif HTTP/1.1" 200
        > 116
        > 65.162.107.189 - - [30/Jun/2005:16:54:10 -0500] "GET
        > /images/home_feature_footer.gif HTTP/1.1" 200 464
        > 65.162.107.189 - - [30/Jun/2005:16:54:10 -0500] "GET
        > /images/home_feature_tour.jpg HTTP/1.1" 200 2562
        > 65.162.107.189 - - [30/Jun/2005:16:54:10 -0500] "GET
        > /images/home_feature_list.jpg HTTP/1.1" 200 2821
        > 65.162.107.189 - - [30/Jun/2005:16:54:10 -0500] "GET
        > /images/home_title_journey.jpg HTTP/1.1" 200 2385
        > 65.162.107.189 - - [30/Jun/2005:17:14:39 -0500] "GET
        > /?content=news
        > HTTP/1.1" 200 20591
        >
        > I also went through and checked the config files and
        > there are no
        > entries for IgnoreURL or IgnoreUser either.
        >
        > thank you,
        > -charlie
        >
        > --- In webalizer@yahoogroups.com, Enric Naval
        > <enventa2000@y...>
        > wrote:
        > > Hello:
        > >
        > > I suggest you copy&paste the first ten lines of
        > one of
        > > the logfiles that works and the first ten lines of
        > a
        > > logfile that does NOT work, and then post them
        > here.
        > > This way we can compare and see if the problem is
        > in
        > > the logfiles.
        > >
        > > Also, do you have any IgnoreURL line in your
        > > webalizer.conf file? Maybe you are ignoring so
        > many
        > > URLs that there is no line left, but I'm not sure
        > this
        > > is the problem.
        > >
        > >
        > >
        > > --- mtsu_charlie <mtsu_charlie@y...> wrote:
        > >
        > > > Hello, we are hosting about 80 sites on a redhat
        > > > server. Apache
        > > > creates individual log files for each of the
        > sites
        > > > and webalizer is
        > > > setup to read them. It only works on about 60 of
        > the
        > > > sites. When I try
        > > > to run webalizer on any of the other 20, I get
        > the
        > > > message "No valid
        > > > records found."
        > > >
        > > > All of the sites are setup exactly the same
        > > > way(using webadmin). The
        > > > log files are all there and can be viewed with a
        > > > text editor. The
        > > > sizes vary from 300KB to 30MB, depending on
        > site.
        > > >
        > > > I have been working on this off and on over a
        > week,
        > > > and have read
        > > > everything that I could find, and have no more
        > > > ideas.
        > > >
        > > > I welcome all suggestions on what may be causing
        > > > this, thanks!
        > > >
        > > > -charlie
        > > >
        > > >
        > > >
        > >
        > >
        > > Enric Naval
        > > Estudiante de Informática de Gestión en la Udl
        > (Lleida)
        > > GRIHO webalizer.conf
        > > http://griho.udl.es/webalizer/webalizer.conf.txt
        > >
        > >
        > >
        > >
        > ____________________________________________________
        >
        > > Yahoo! Sports
        > > Rekindle the Rivalries. Sign up for Fantasy
        > Football
        > > http://football.fantasysports.yahoo.com
        >
        >
        >


        Enric Naval
        Estudiante de Informática de Gestión en la Udl (Lleida)
        GRIHO webalizer.conf
        http://griho.udl.es/webalizer/webalizer.conf.txt

        __________________________________________________
        Do You Yahoo!?
        Tired of spam? Yahoo! Mail has the best spam protection around
        http://mail.yahoo.com
      • mtsu_charlie
        Hello; That was a great idea to help get to the root of the problem. The problem is not the log files because if I replace a working one with a nonworking one,
        Message 3 of 9 , Jul 2, 2005
          Hello;

          That was a great idea to help get to the root of the problem. The
          problem is not the log files because if I replace a working one with a
          nonworking one, it works (and vise-versa).

          There is nothing unusual about the paths:

          /home/wynonna/logs/access_log
          /home/ilovewink/logs/access_log

          any other ideas?

          thank you so much for helping!

          -charlie

          --- In webalizer@yahoogroups.com, Enric Naval <enventa2000@y...> wrote:
          > Hello:
          >
          > The logs seem to be OK. However, they lack both the
          > referrer and the user agent. Look at this line:
          >
          > 216-155-90-241.bk2-dsl.surnet.cl - -
          > [02/Jul/2005:21:01:21 +0200] "GET
          > /i2004/BajarPonencia/50.pdf HTTP/1.1" 200 237623
          >
          "http://www.google.cl/search?hl=es&q=este+es+un+ejemplo+de+ortogonalidad&btnG=B%C3%BAsqueda&meta="
          > "Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1)"
          >
          > Your logfile lacks the last two fields, the referrer
          > field (with the google entry) and the user agent (with
          > the mozilla entry). However, this is not the problem
          > you're having, because then both logs would fail.
          >
          >
          > Try this: look at the name of the logfiles and to the
          > directory path to the logfiles. Maybe the 20 logs
          > failing have strange charaters in the logname, like
          > "*" or some unicode character like "ñ" or "ç" that may
          > be confusing webalizer.
          >
          > Try renaming one of the logfiles to the name of one of
          > the working logfiles and moving it to a folder where
          > the logs are working (make backups of the directory
          > first), or replace one working log with a non-working
          > one. Then use webalizer on it. If it works this time,
          > then the logfile was failing because webalizer
          > couldn't process correctly the path to the file or the
          > name of the file itself, not because of the contents
          > of the file.
          >
          >
          >
          >
          >
          > --- mtsu_charlie <mtsu_charlie@y...> wrote:
          >
          > > Thanks for your help!
          > >
          > > Here is the first few lines of an access_log that
          > > works:
          > >
          > > 82.148.97.67 - - [26/Jun/2005:04:02:33 -0500] "GET /
          > > HTTP/1.1" 200
          > > 3342
          > > 82.148.97.67 - - [26/Jun/2005:04:02:34 -0500] "GET
          > > /images/home/bpi_white_right.jpg HTTP/1.1" 200 29774
          > > 82.148.97.67 - - [26/Jun/2005:04:02:34 -0500] "GET
          > > /images/home/bp_white_left.jpg HTTP/1.1" 200 26247
          > > 82.148.97.67 - - [26/Jun/2005:04:02:35 -0500] "GET
          > > /images/get_flash_player.gif HTTP/1.1" 200 1629
          > > 82.148.97.67 - - [26/Jun/2005:04:02:35 -0500] "GET /
          > > HTTP/1.1" 304 -
          > > 82.148.97.67 - - [26/Jun/2005:04:02:35 -0500] "GET
          > > /video/swf/Brad_Video1.swf HTTP/1.1" 200 78334
          > > 82.148.97.67 - - [26/Jun/2005:04:02:37 -0500] "GET
          > > /favicon.ico
          > > HTTP/1.1" 404 297
          > > 144.134.81.105 - - [26/Jun/2005:04:03:03 -0500] "GET
          > > /images/home/bpi_white_right.jpg HTTP/1.1" 206 2465
          > > 144.134.81.105 - - [26/Jun/2005:04:03:03 -0500] "GET
          > > /images/get_flash_player.gif HTTP/1.1" 200 1629
          > > 68.57.55.130 - - [26/Jun/2005:04:04:14 -0500] "GET
          > > /robots.txt
          > > HTTP/1.1" 404 296
          > > 67.40.20.104 - - [26/Jun/2005:04:04:49 -0500] "GET
          > > /favicon.ico
          > > HTTP/1.1" 404 297
          > > 83.197.166.204 - - [26/Jun/2005:04:04:49 -0500] "GET
          > > /home/home.htm
          > > HTTP/1.1" 200 13216
          > > 83.197.166.204 - - [26/Jun/2005:04:04:49 -0500] "GET
          > > /bp.css HTTP/1.1"
          > > 200 605
          > >
          > > And here is the first few lines from one that does
          > > not work:
          > >
          > > 65.162.107.189 - - [30/Jun/2005:16:54:10 -0500] "GET
          > > / HTTP/1.1" 200
          > > 12094
          > > 65.162.107.189 - - [30/Jun/2005:16:54:10 -0500] "GET
          > > /fade.js
          > > HTTP/1.1" 404 285
          > > 65.162.107.189 - - [30/Jun/2005:16:54:10 -0500] "GET
          > > /images/home_feature_news.gif HTTP/1.1" 200 3055
          > > 65.162.107.189 - - [30/Jun/2005:16:54:10 -0500] "GET
          > > /images/news_icon.gif HTTP/1.1" 200 669
          > > 65.162.107.189 - - [30/Jun/2005:16:54:10 -0500] "GET
          > > /images/background_ocean.jpg HTTP/1.1" 200 21696
          > > 65.162.107.189 - - [30/Jun/2005:16:54:10 -0500] "GET
          > > /images/home_feature_spotlight.jpg HTTP/1.1" 200
          > > 2932
          > > 65.162.107.189 - - [30/Jun/2005:16:54:10 -0500] "GET
          > > /images/home_feature_background.gif HTTP/1.1" 200
          > > 116
          > > 65.162.107.189 - - [30/Jun/2005:16:54:10 -0500] "GET
          > > /images/home_feature_footer.gif HTTP/1.1" 200 464
          > > 65.162.107.189 - - [30/Jun/2005:16:54:10 -0500] "GET
          > > /images/home_feature_tour.jpg HTTP/1.1" 200 2562
          > > 65.162.107.189 - - [30/Jun/2005:16:54:10 -0500] "GET
          > > /images/home_feature_list.jpg HTTP/1.1" 200 2821
          > > 65.162.107.189 - - [30/Jun/2005:16:54:10 -0500] "GET
          > > /images/home_title_journey.jpg HTTP/1.1" 200 2385
          > > 65.162.107.189 - - [30/Jun/2005:17:14:39 -0500] "GET
          > > /?content=news
          > > HTTP/1.1" 200 20591
          > >
          > > I also went through and checked the config files and
          > > there are no
          > > entries for IgnoreURL or IgnoreUser either.
          > >
          > > thank you,
          > > -charlie
          > >
          > > --- In webalizer@yahoogroups.com, Enric Naval
          > > <enventa2000@y...>
          > > wrote:
          > > > Hello:
          > > >
          > > > I suggest you copy&paste the first ten lines of
          > > one of
          > > > the logfiles that works and the first ten lines of
          > > a
          > > > logfile that does NOT work, and then post them
          > > here.
          > > > This way we can compare and see if the problem is
          > > in
          > > > the logfiles.
          > > >
          > > > Also, do you have any IgnoreURL line in your
          > > > webalizer.conf file? Maybe you are ignoring so
          > > many
          > > > URLs that there is no line left, but I'm not sure
          > > this
          > > > is the problem.
          > > >
          > > >
          > > >
          > > > --- mtsu_charlie <mtsu_charlie@y...> wrote:
          > > >
          > > > > Hello, we are hosting about 80 sites on a redhat
          > > > > server. Apache
          > > > > creates individual log files for each of the
          > > sites
          > > > > and webalizer is
          > > > > setup to read them. It only works on about 60 of
          > > the
          > > > > sites. When I try
          > > > > to run webalizer on any of the other 20, I get
          > > the
          > > > > message "No valid
          > > > > records found."
          > > > >
          > > > > All of the sites are setup exactly the same
          > > > > way(using webadmin). The
          > > > > log files are all there and can be viewed with a
          > > > > text editor. The
          > > > > sizes vary from 300KB to 30MB, depending on
          > > site.
          > > > >
          > > > > I have been working on this off and on over a
          > > week,
          > > > > and have read
          > > > > everything that I could find, and have no more
          > > > > ideas.
          > > > >
          > > > > I welcome all suggestions on what may be causing
          > > > > this, thanks!
          > > > >
          > > > > -charlie
          > > > >
          > > > >
          > > > >
          > > >
          > > >
          > > > Enric Naval
          > > > Estudiante de Informática de Gestión en la Udl
          > > (Lleida)
          > > > GRIHO webalizer.conf
          > > > http://griho.udl.es/webalizer/webalizer.conf.txt
          > > >
          > > >
          > > >
          > > >
          > > ____________________________________________________
          > >
          > > > Yahoo! Sports
          > > > Rekindle the Rivalries. Sign up for Fantasy
          > > Football
          > > > http://football.fantasysports.yahoo.com
          > >
          > >
          > >
          >
          >
          > Enric Naval
          > Estudiante de Informática de Gestión en la Udl (Lleida)
          > GRIHO webalizer.conf
          > http://griho.udl.es/webalizer/webalizer.conf.txt
          >
          > __________________________________________________
          > Do You Yahoo!?
          > Tired of spam? Yahoo! Mail has the best spam protection around
          > http://mail.yahoo.com
        • Bradford L. Barrett
          There are realy only 3 reasons why you get no valid records found ; 1) Trying to process an invalid log file. Caused by specifing the wrong filename for the
          Message 4 of 9 , Jul 2, 2005
            There are realy only 3 reasons why you get 'no valid records found';

            1) Trying to process an invalid log file. Caused by specifing the wrong
            filename for the log file to use. An indication of this is the totals
            (at the end of processing) showing a huge number of 'bad' records.

            2) There really were no records found. Caused by either trying to process
            an empty log file, or if using incremental mode, trying to process a
            log file that does not contain any new records since last processing.

            3) There is a configuration error that causes all records to be ignored.
            An indication of this is in the totals (at the end of processing)
            showing a huge number of 'ignored' records.

            From what you write, it would seem that #3 above would be the culprit.
            Examine your config file for obvious errors (or send a copy here so
            others might look).

            --
            On Sat, 2 Jul 2005, mtsu_charlie wrote:

            > Hello;
            >
            > That was a great idea to help get to the root of the problem. The
            > problem is not the log files because if I replace a working one with a
            > nonworking one, it works (and vise-versa).
            >
            > There is nothing unusual about the paths:
            >
            > /home/wynonna/logs/access_log
            > /home/ilovewink/logs/access_log
            >
            > any other ideas?
            >
            > thank you so much for helping!
            >
            > -charlie

            --
            Bradford L. Barrett brad@...
            A free electron in a sea of neutrons DoD#1750 KD4NAW

            The only thing Micro$oft has done for society, is make people
            believe that computers are inherently unreliable.
          • Enric Naval
            Then there are two options, mainly: 1- the names are not correct in the configuration, instead of ilovewink maybe you have put accidently llovewink or
            Message 5 of 9 , Jul 4, 2005
              Then there are two options, mainly:


              1- the names are not correct in the configuration,
              instead of "ilovewink" maybe you have put accidently
              "llovewink" or "il0vewink" or something similar and
              didn't notice. Try re-typing the names in the
              configuration program.


              2- the names are correct, but webalizer can't access
              the files because the permissions in the files are
              wrong. Maybe the "wyonna" directory has the
              permissions set so that only the owner of the
              directory can read the contents, so webalizer can't
              reach the "logs" directory inside "wyonna", even if
              "logs" is set to be readable by everyone. I would say
              this the most probable cause of the problem.


              Also, you know, maybe you should put all log files
              inside a "/logs" directory and name them as the
              website name ("/logs/wyonna_log",
              "/logs/ilovewink_log" and similar). This way clueless
              users won't be able to accidentaly delete their own
              logs and you can also set them to be owned by the same
              user, like apache.apache, and set them to be written
              only by their owner.


              --- mtsu_charlie <mtsu_charlie@...> wrote:

              > Hello;
              >
              > That was a great idea to help get to the root of the
              > problem. The
              > problem is not the log files because if I replace a
              > working one with a
              > nonworking one, it works (and vise-versa).
              >
              > There is nothing unusual about the paths:
              >
              > /home/wynonna/logs/access_log
              > /home/ilovewink/logs/access_log
              >
              > any other ideas?
              >
              > thank you so much for helping!
              >
              > -charlie
              >
              > --- In webalizer@yahoogroups.com, Enric Naval
              > <enventa2000@y...> wrote:
              > > Hello:
              > >
              > > The logs seem to be OK. However, they lack both
              > the
              > > referrer and the user agent. Look at this line:
              > >
              > > 216-155-90-241.bk2-dsl.surnet.cl - -
              > > [02/Jul/2005:21:01:21 +0200] "GET
              > > /i2004/BajarPonencia/50.pdf HTTP/1.1" 200 237623
              > >
              >
              "http://www.google.cl/search?hl=es&q=este+es+un+ejemplo+de+ortogonalidad&btnG=B%C3%BAsqueda&meta="
              > > "Mozilla/4.0 (compatible; MSIE 6.0; Windows NT
              > 5.1)"
              > >
              > > Your logfile lacks the last two fields, the
              > referrer
              > > field (with the google entry) and the user agent
              > (with
              > > the mozilla entry). However, this is not the
              > problem
              > > you're having, because then both logs would fail.
              > >
              > >
              > > Try this: look at the name of the logfiles and to
              > the
              > > directory path to the logfiles. Maybe the 20 logs
              > > failing have strange charaters in the logname,
              > like
              > > "*" or some unicode character like "ñ" or "ç" that
              > may
              > > be confusing webalizer.
              > >
              > > Try renaming one of the logfiles to the name of
              > one of
              > > the working logfiles and moving it to a folder
              > where
              > > the logs are working (make backups of the
              > directory
              > > first), or replace one working log with a
              > non-working
              > > one. Then use webalizer on it. If it works this
              > time,
              > > then the logfile was failing because webalizer
              > > couldn't process correctly the path to the file or
              > the
              > > name of the file itself, not because of the
              > contents
              > > of the file.
              > >
              > >
              > >
              > >
              > >
              > > --- mtsu_charlie <mtsu_charlie@y...> wrote:
              > >
              > > > Thanks for your help!
              > > >
              > > > Here is the first few lines of an access_log
              > that
              > > > works:
              > > >
              > > > 82.148.97.67 - - [26/Jun/2005:04:02:33 -0500]
              > "GET /
              > > > HTTP/1.1" 200
              > > > 3342
              > > > 82.148.97.67 - - [26/Jun/2005:04:02:34 -0500]
              > "GET
              > > > /images/home/bpi_white_right.jpg HTTP/1.1" 200
              > 29774
              > > > 82.148.97.67 - - [26/Jun/2005:04:02:34 -0500]
              > "GET
              > > > /images/home/bp_white_left.jpg HTTP/1.1" 200
              > 26247
              > > > 82.148.97.67 - - [26/Jun/2005:04:02:35 -0500]
              > "GET
              > > > /images/get_flash_player.gif HTTP/1.1" 200 1629
              > > > 82.148.97.67 - - [26/Jun/2005:04:02:35 -0500]
              > "GET /
              > > > HTTP/1.1" 304 -
              > > > 82.148.97.67 - - [26/Jun/2005:04:02:35 -0500]
              > "GET
              > > > /video/swf/Brad_Video1.swf HTTP/1.1" 200 78334
              > > > 82.148.97.67 - - [26/Jun/2005:04:02:37 -0500]
              > "GET
              > > > /favicon.ico
              > > > HTTP/1.1" 404 297
              > > > 144.134.81.105 - - [26/Jun/2005:04:03:03 -0500]
              > "GET
              > > > /images/home/bpi_white_right.jpg HTTP/1.1" 206
              > 2465
              > > > 144.134.81.105 - - [26/Jun/2005:04:03:03 -0500]
              > "GET
              > > > /images/get_flash_player.gif HTTP/1.1" 200 1629
              > > > 68.57.55.130 - - [26/Jun/2005:04:04:14 -0500]
              > "GET
              > > > /robots.txt
              > > > HTTP/1.1" 404 296
              > > > 67.40.20.104 - - [26/Jun/2005:04:04:49 -0500]
              > "GET
              > > > /favicon.ico
              > > > HTTP/1.1" 404 297
              > > > 83.197.166.204 - - [26/Jun/2005:04:04:49 -0500]
              > "GET
              > > > /home/home.htm
              > > > HTTP/1.1" 200 13216
              > > > 83.197.166.204 - - [26/Jun/2005:04:04:49 -0500]
              > "GET
              > > > /bp.css HTTP/1.1"
              > > > 200 605
              > > >
              > > > And here is the first few lines from one that
              > does
              > > > not work:
              > > >
              > > > 65.162.107.189 - - [30/Jun/2005:16:54:10 -0500]
              > "GET
              > > > / HTTP/1.1" 200
              > > > 12094
              > > > 65.162.107.189 - - [30/Jun/2005:16:54:10 -0500]
              > "GET
              > > > /fade.js
              > > > HTTP/1.1" 404 285
              > > > 65.162.107.189 - - [30/Jun/2005:16:54:10 -0500]
              > "GET
              > > > /images/home_feature_news.gif HTTP/1.1" 200 3055
              > > > 65.162.107.189 - - [30/Jun/2005:16:54:10 -0500]
              > "GET
              > > > /images/news_icon.gif HTTP/1.1" 200 669
              > > > 65.162.107.189 - - [30/Jun/2005:16:54:10 -0500]
              > "GET
              > > > /images/background_ocean.jpg HTTP/1.1" 200 21696
              > > > 65.162.107.189 - - [30/Jun/2005:16:54:10 -0500]
              > "GET
              > > > /images/home_feature_spotlight.jpg HTTP/1.1" 200
              > > > 2932
              > > > 65.162.107.189 - - [30/Jun/2005:16:54:10 -0500]
              > "GET
              > > > /images/home_feature_background.gif HTTP/1.1"
              > 200
              > > > 116
              > > > 65.162.107.189 - - [30/Jun/2005:16:54:10 -0500]
              > "GET
              > > > /images/home_feature_footer.gif HTTP/1.1" 200
              > 464
              > > > 65.162.107.189 - - [30/Jun/2005:16:54:10 -0500]
              > "GET
              > > > /images/home_feature_tour.jpg HTTP/1.1" 200 2562
              > > > 65.162.107.189 - - [30/Jun/2005:16:54:10 -0500]
              > "GET
              > > > /images/home_feature_list.jpg HTTP/1.1" 200 2821
              > > > 65.162.107.189 - - [30/Jun/2005:16:54:10 -0500]
              > "GET
              > > > /images/home_title_journey.jpg HTTP/1.1" 200
              > 2385
              > > > 65.162.107.189 - - [30/Jun/2005:17:14:39 -0500]
              > "GET
              > > > /?content=news
              > > > HTTP/1.1" 200 20591
              > > >
              > > > I also went through and checked the config files
              > and
              > > > there are no
              > > > entries for IgnoreURL or IgnoreUser either.
              > > >
              > > > thank you,
              > > > -charlie
              > > >
              > > > --- In webalizer@yahoogroups.com, Enric Naval
              > > > <enventa2000@y...>
              > > > wrote:
              > > > > Hello:
              > > > >
              > > > > I suggest you copy&paste the first ten lines
              > of
              > > > one of
              > > > > the logfiles that works and the first ten
              > lines of
              > > > a
              > > > > logfile that does NOT work, and then post them
              > > > here.
              > > > > This way we can compare and see if the problem
              > is
              > > > in
              > > > > the logfiles.
              > > > >
              > > > > Also, do you have any IgnoreURL line in your
              > > > > webalizer.conf file? Maybe you are ignoring so
              > > > many
              > > > > URLs that there is no line left, but I'm not
              > sure
              > > > this
              > > > > is the problem.
              > > > >
              > > > >
              > > > >
              > > > > --- mtsu_charlie <mtsu_charlie@y...> wrote:
              > > > >
              > > > > > Hello, we are hosting about 80 sites on a
              > redhat
              > > > > > server. Apache
              > > > > > creates individual log files for each of the
              > > > sites
              > > > > > and webalizer is
              > > > > > setup to read them. It only works on about
              > 60 of
              > > > the
              > > > > > sites. When I try
              > > > > > to run webalizer on any of the other 20, I
              > get
              > > > the
              > > > > > message "No valid
              > > > > > records found."
              > > > > >
              > > > > > All of the sites are setup exactly the same
              > > > > > way(using webadmin). The
              > > > > > log files are all there and can be viewed
              > with a
              > > > > > text editor. The
              > > > > > sizes vary from 300KB to 30MB, depending on
              > > > site.
              > > > > >
              > > > > > I have been working on this off and on over
              > a
              > > > week,
              > > > > > and have read
              > > > > > everything that I could find, and have no
              > more
              > > > > > ideas.
              > > > > >
              > > > > > I welcome all suggestions on what may be
              > causing
              > > > > > this, thanks!
              > > > > >
              > > > > > -charlie
              > > > > >
              > > > > >
              > > > > >
              > > > >
              > > > >
              > > > > Enric Naval
              > > > > Estudiante de Informática de Gestión en la Udl
              > > > (Lleida)
              > > > > GRIHO webalizer.conf
              > > > >
              > http://griho.udl.es/webalizer/webalizer.conf.txt
              > > > >
              > > > >
              > > > >
              > > > >
              > > >
              > ____________________________________________________
              > > >
              > > > > Yahoo! Sports
              > > > > Rekindle the Rivalries. Sign up for Fantasy
              > > > Football
              > > > > http://football.fantasysports.yahoo.com
              > > >
              > > >
              > > >
              > >
              > >
              > > Enric Naval
              > > Estudiante de Informática de Gestión en la Udl
              > (Lleida)
              > > GRIHO webalizer.conf
              > > http://griho.udl.es/webalizer/webalizer.conf.txt
              > >
              > > __________________________________________________
              > > Do You Yahoo!?
              > > Tired of spam? Yahoo! Mail has the best spam
              > protection around
              > > http://mail.yahoo.com
              >
              >
              >


              Enric Naval
              Estudiante de Informática de Gestión en la Udl (Lleida)
              GRIHO webalizer.conf
              http://griho.udl.es/webalizer/webalizer.conf.txt

              __________________________________________________
              Do You Yahoo!?
              Tired of spam? Yahoo! Mail has the best spam protection around
              http://mail.yahoo.com
            • Bradford L. Barrett
              ... [...] ... [...] Both of those would result in the program producing the error: Error: Can t open log file And terminating immediately. It would
              Message 6 of 9 , Jul 4, 2005
                Enric once said:
                > 1- the names are not correct in the configuration,
                [...]
                > 2- the names are correct, but webalizer can't access
                > the files because the permissions in the files are
                > wrong.
                [...]


                Both of those would result in the program producing the error:

                "Error: Can't open log file <name>"

                And terminating immediately. It would never get to the point of saying
                that no valid records were found, so neither of those conditions could
                cause the problem.

                --
                Bradford L. Barrett brad@...
                A free electron in a sea of neutrons DoD#1750 KD4NAW

                How do you give Microsoft the benefit of the doubt when you
                know that if you were to throw it in a room with truth, you'd
                risk a matter/anti-matter explosion? -- Nicholas Petreley IDG
              • mtsu_charlie
                Thanks for the help everyone! It looks like the problem is with Webmin, not Webalizer. We were able to run Webalizer directly from the command line and get
                Message 7 of 9 , Jul 5, 2005
                  Thanks for the help everyone!

                  It looks like the problem is with Webmin, not Webalizer.

                  We were able to run Webalizer directly from the command line and get
                  stats for accounts that were not working.

                  Through Webmin, the accounts are set up to generate stats at various
                  times throughout the night. The ones we were having a problem with
                  were not doing that at all. When we select "generate" for any of them,
                  nothing happens.

                  -charlie


                  --- In webalizer@yahoogroups.com, "Bradford L. Barrett" <brad@m...> wrote:
                  >
                  > Enric once said:
                  > > 1- the names are not correct in the configuration,
                  > [...]
                  > > 2- the names are correct, but webalizer can't access
                  > > the files because the permissions in the files are
                  > > wrong.
                  > [...]
                  >
                  >
                  > Both of those would result in the program producing the error:
                  >
                  > "Error: Can't open log file <name>"
                  >
                  > And terminating immediately. It would never get to the point of saying
                  > that no valid records were found, so neither of those conditions could
                  > cause the problem.
                  >
                  > --
                  > Bradford L. Barrett brad@m...
                  > A free electron in a sea of neutrons DoD#1750 KD4NAW
                  >
                  > How do you give Microsoft the benefit of the doubt when you
                  > know that if you were to throw it in a room with truth, you'd
                  > risk a matter/anti-matter explosion? -- Nicholas Petreley IDG
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