Re: Waiting is so Hard to Do
I ordered from the dealer, who printed out a confirmation from the
website. I haven't heard from the dealer or Toyota regarding the
car. I often wonder if I even ordered a car. I know they cashed my
deposit! The only info I get is when I call the dealership, and I
never get a full answer to my questions. The answer to every
question is, "You can go to the toyota website type in your
confirmation number and find out the status of your order."
It's very frustrating. We have no other choice but to trust the
- soon2bdds@... wrote:
> <snip "You can go to the toyota website type in yourAnybody know the details of how to do this? I prowled all over the site.
> confirmation number and find out the status of your order."
- We also had not heard from Toyota after about 2 weeks. Yesterday I stopped
by the dealer and got the order confirmation and also found out why we
hadn't received any e-mails. The dealer had written down address
incorrectly. I searched the Toyota web site also to locate a place to get
status with a confirmation no. I sent an e-mail to prius@...
requesting status and also a change in e-mail address for their record.
Within an hour or so I received a response. The message was to call
800-331-4331 to take care of both items. I called today and the office hours
are 6:00AM to 6:00PM M-F and 7:00AM to 3:30PM on Sat, PDT. They are closed
Sundays and holidays.
Hope this helps,
From: Doug Pratt [mailto:dpratt@...]
Sent: Saturday, September 02, 2000 9:00 AM
Subject: [toyota-prius] Waiting is so Hard to Do
I ordered thru the website, contacted my local dealer to finish the order,
and was confirmed via email by Toyota on July 1st. I'm hearing from other
folks here on the list that they've gotten emails from Toyota saying
approximately when they'll get the car, calls from the dealer saying their
car is at the port, and other helpful news while waiting. I haven't heard
squat. What's the usual? Are people usually hearing progress reports
before THE CALL or not? Do squeaky wheels get the grease?
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