- If you have written the IRS and never heard back from them, or, received in return a letter saying, We need more time...; and then, you never heard back fromMessage 1 of 1 , May 6, 2013View Source
If you have written the IRS and never heard back from them, or, received in return a letter saying, We need more time...; and then, you never heard back from them, this may interest you:
Internal Revenue Manual 18.104.22.168.1 (10-01-2007)
Policy Statement P-6-12
Policy Statement P-6-12 is the result of a team formed to review Corporate Critical Success Factor 61 which dealt with existing requirements for the quality and timeliness of responses issued by the Service.
A quality product or response is accurate, timely, and addresses all issues based on the information provided.
Address all taxpayer issues
Request additional information, if needed, from the taxpayer
Notify the taxpayer if additional information is needed from outside the Service
Be written in language the taxpayer can understand
See IRM 22.214.171.124.2, Policy Statement P-6-12 Procedures.
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