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REVIEW: "Effective Security Management", Charles A. Sennewald

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  • Rob, grandpa of Ryan, Trevor, Devon & Ha
    BKEFSCMN.RVW 20031006 Effective Security Management , Charles A. Sennewald, 2003, 0-7506-7454-7, U$49.95/C$72.50 %A Charles A. Sennewald %C 225 Wildwood
    Message 1 of 1 , Dec 16, 2003
      BKEFSCMN.RVW 20031006

      "Effective Security Management", Charles A. Sennewald, 2003,
      0-7506-7454-7, U$49.95/C$72.50
      %A Charles A. Sennewald
      %C 225 Wildwood Street, Woburn, MA 01801
      %D 2003
      %G 0-7506-7454-7
      %I Butterworth-Heinemann/CRC Press/Digital Press
      %O U$49.95/C$72.50 800-366-BOOK fax 800-446-6520 www.bh.com/bh/
      %O http://www.amazon.com/exec/obidos/ASIN/0750674547/robsladesinterne
      http://www.amazon.co.uk/exec/obidos/ASIN/0750674547/robsladesinte-21
      %O http://www.amazon.ca/exec/obidos/ASIN/0750674547/robsladesin03-20
      %P 395 p.
      %T "Effective Security Management"

      The preface makes clear that the author's major background is in the
      field of physical security. This is evident in places throughout the
      rest of the book, but much of the material is more broadly applicable.

      The introduction presents a wonderful statement about management, that
      it is "the ability to create an environment in which other individuals
      willingly participate to achieve objectives."

      Part one deals with general security management. Chapter one outlines
      some principles of organization, and provides an excellent overview of
      the basics of management. The physical security background shows in,
      for example, the assumption that demonstrating a "contribution to
      profits" is relatively straightforward and easy to quantify. The
      review questions at the end of the chapter are an adequate summary of
      the material, but provide no more than a simple reading check.
      Organizational structure, in chapter two, is based on the real world
      rather than theory. Sennewald notes the difference between formal and
      informal arrangements, as well as both the good and bad reasons that
      the two exist. Security's role in the organization emphasizes
      physical security, but chapter three also addresses non-traditional
      functions such as training, internal consulting, and executive
      protection. Chapters four, five, and six deal with the roles of,
      respectively, the security director, supervisor (emphasizing the chain
      of command), and employee (mostly stressing personal character and
      integrity).

      Part two addresses security personnel management. Chapter seven, on
      hiring, is reasonable, but fails to provide useful guidance on
      avoiding common pitfalls in reviewing resumes and interviewing
      candidates. There is, for example, a heavy reliance on open-ended
      questions, which often backfire on interviewers since the responses
      tend to be so different that it makes the difficult task of judging
      between people even harder. The creation of a job description, in
      chapter eight, provides good pointers and a helpful outline. There
      are more complaints about how training is done poorly than suggestions
      about how to fix the problem in chapter nine. The material on
      discipline, in chapter ten, is good but not great. In regard to the
      motivation of employees, Sennewald presents the classic "Theory X and
      Theory Y" model, but chapter eleven is more concerned with pointing
      out the disadvantages of punishment and control (X) than with
      suggesting how to support employees (Y). Chapter twelve, on
      promotions, repeats many of the points of chapter seven. The vague
      look at communications, in chapter thirteen, is not necessarily
      helpful. The classic debate between employment of, or contracting
      out, security personnel is presented in chapter fourteen.

      Part three considers operational management. Budgeting, in chapter
      fifteen, is a good start for those without a financial background, but
      gets bogged down in specific forms. The basics of risk management
      (albeit limited to physical security situations) is introduced in
      chapter sixteen. Some expansion is given in chapter seventeen, but
      the content is generally duplicated, and I wonder why the chapters
      were split. Review and audit, renamed the security survey, is
      important, but chapter eighteen seems to be a not-completely-recycled
      magazine article. It seems odd to cover office administration, in
      chapter nineteen, but many physical security officers may have limited
      office background, so this might be quite useful. The discussion of
      policy and procedures, in chapter twenty, primarily deals with
      procedures. Chapter twenty one, on computers and security management,
      is the longest in the book, but is only a computer literacy article
      and addresses no specific security applications. Sennewald argues
      that tatistics can be useful, but chapter twenty two does not provide
      much direction in their manipulation.

      Part four deals with public relations. A pedestrian selling job for
      security is in chapter twenty three. The relationship with law
      enforcement, in chapter twenty four, emphasizes what the police can
      provide. Chapter twenty five promotes cooperation with those in the
      same industry and the importance of trade groups, as well as community
      service. This latter topic is expanded in twenty six. Chapter twenty
      seven is a very recognizable list of thirty two "jackass traits" for
      managers, pointing out all kinds of mistakes people can make. How to
      improve your performance gets less space, and it is hard to know where
      to draw the line between opposing problems, such as "the Despot" and
      "The Popularity Kid."

      Despite specific problems, this book provides some extremely valuable
      advice for security managers of all kinds, not just the physical
      security officers at whom it is aimed.

      copyright Robert M. Slade, 2003 BKEFSCMN.RVW 20031006


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