Re: Apple Mail crashing upon launch-NEED SUGGESTIONS, PLEASE!
- I'm still puzzled as to why I had the Apple Mail crashing upon launch problem for a few hours on the night of 2/27.
However, I just read this article titled "Apple corrects iCloud email glitch, blames spam filters", which describes Apple's apparent scanning of email (First, Microsoft runs ads about getting Scroogled, now are we getting "Scru(pled)?) <G>
Apparently emails containing certain phrases are either being deleted or modified by Apple before delivery. In an example, an apparently inappropriate phrase, can have a perfectly innocent interpretation in a different context. Yes, censorship is a slippery slope, no matter how noble the goal.
I don't intentionally use inappropriate phrases, either online or offline, so the Apple's practices shouldn't affect me, as far as I know.
However, I'm wondering if this Apple iCloud glitch could have been responsible for crashing my Apple Mail upon launch, for just a few hours????
Does anyone have any idea what caused my brief problem?
--- In email@example.com, "Len" <MacREALTOR@...> wrote:
> As I sip my first cup of coffee this morning, things are getting stranger!
> I was about to run Drive Genius 3.2.2 from my bootable clone. However, I decided to try to launch Apple Mail again, first. It launched normally!!! It would only crash last night, despite the actions I described, including reboots.
> I've taken this opportunity, now that Apple Mail is running, to check 3rd party extensions that I have installed, although I haven't installed anything recently. I have Mail Act-On v2.3b706, MailHub v1.3838 (5138.0), MailTags v3.2 (build 2173) and Attachment Tamer v.3.1.9. None of these were recently installed, though.
> Is it possible that Apple did something stealthily, that crashed my Apple Mail? They did this a couple of times to stop Java from running until a pending Java update was released and installed.
> I will run further tests, as time permits, but I find this odd!
> --- In firstname.lastname@example.org, "Len" <MacREALTOR@> wrote:
> > This evening, Apple Mail started crashing upon launch, soon after it shows the mailboxes. I'm running OS 10.8.2 on my June 2012 MacBook Pro (non-Retina). Here is what I have observed and what I have done so far. Would appreciate some suggestions on how to proceed.
> > 1. Mail continues to be pushed to my iPhone 4, from iCloud and from the AOL iMAP SERVER (my primary email).
> > 2. Got a crash report, which I sent to Apple. I've also cut and pasted it into a TextEdit file in RTF.
> > 3. At one point, I saw a reference to crashing upon loading MailTags (have current version) extension.
> > 4. I haven't been able to boot into Safe Mode for several months.
> > 5. I ran Verify in Apple Disk Utility, which shows no problems. I also repaired permissions from Apple Disk Utility and rebooted.
> > 6. I have a bootable SuperDuper! clone, about a week old, and a Time Machine backup about two days old on the same external partition. The latest ProSoft Engineering's Drive Genius 3 is on it. Also, the latest Tech Tool Pro 6.
> > 7. I also have the TechTool Pro 6 Recovery Partition installed. I'm hesitant to do repairs with this, as I've heard too many tales of woe about this App over the years. I tend to prefer Drive Genius 3.
> > I'm off to bed now, but early in the morning, I'll be running more diagnostics. Any suggestions on how I should proceed? :-)
> > Thanks,
> > Len Walther, CDPE Advanced, e-PRO, GRI
> > Certified Distressed Property Expert, Advanced
> > http://www.LenCanHelp.com/
> > Broker, DRE#00460258
> > RE/MAX Real Estate Services
> > 19200 Stevens Creek Blvd, Ste 210
> > Cupertino, CA 95014
> > Past Director, California Association of REALTORS®
> > President's Choice Award, 2002, Santa Clara County Association of REALTORS®
> > 408-252-9800 Ext 2537 Phone
> > 408-252-9819 Fax
- Hi Len,
I am not the developer at Apple that wrote the mail program, but I
have seen similar issue's with various vendors email client apps over
Usually crashing at startup is due to a corrupt mail file. What could
1. Bad blocks on the hard drive corrupting several files associated
with the application.
2. Reaching the storage limits .
My suggestion would be to create a new user account, login and create
a new email profile, and import your old mail, and see if it still
- Thank you, Jose!
Yes, I suppose that bad blocks is a possibility, however, this is a 4 month old MacBook Pro (non-Retina). Running a diagnostic for bad block would REALLY take a long time! :-)
Reaching storage limits is a definite possibility. I took me a long time to locate the folder called V2 where my email is stored in Mountain Lion (I long ago made my user Library folder permanently visible). This folder is 11 GB in size. I know that I have a massive amount of email and almost 23K unread AOL emails. I never seem to have the time to really develop a plan to handle my email. Guess I'm going to have to start mass deleting mailbox folders! <G>
I would not be eager to create another user account and recreate my email there. I need my email in the same user account that I do everything else in. I'm no where close to running out of hard disk space, as my current internal hard disk is 750 GB in size.
Guess I'm going to have to schedule time to work on this, before everything grinds to a halt! :-)
Thanks for those articles links!
--- In email@example.com, Jose Francisco Medeiros <jose.medeiros@...> wrote:
> Hi Len,
> I am not the developer at Apple that wrote the mail program, but I
> have seen similar issue's with various vendors email client apps over
> the years.
> Usually crashing at startup is due to a corrupt mail file. What could
> cause this?
> 1. Bad blocks on the hard drive corrupting several files associated
> with the application.
> 2. Reaching the storage limits .
> My suggestion would be to create a new user account, login and create
> a new email profile, and import your old mail, and see if it still
> Jose :-)