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Re: MUGH-SQLCON Oppurtunity with Microsoft Bangalore

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  • Ranjan Bhattacharjee
    welcome ... From: sql micro To: sqlcon@yahoogroups.com Sent: Thursday, March 29, 2007 11:58:07 PM Subject: MUGH-SQLCON Oppurtunity
    Message 1 of 1 , Mar 30, 2007
      welcome


      ----- Original Message ----
      From: sql micro <microsoft_sql@...>
      To: sqlcon@yahoogroups.com
      Sent: Thursday, March 29, 2007 11:58:07 PM
      Subject: MUGH-SQLCON Oppurtunity with Microsoft Bangalore

      Hi All,
      Find the below mentioned requirement for SQL Engineer Position with Microsoft.

      If any one are interested plz send in ur resumes to v-psetty@microsoft. com

      Dont forget to go through the Job description mentioned below.


      Microsoft India Global Technical Support Centre (GTSC)

      Microsoft�s IGTSC organization supports over 170 Microsoft products which range from the Consumer to Enterprise customer segments. This includes the MSN and Home and Entertainment products as well as the more deeply technical products from Developer Support and Enterprise Platform Support to Enterprise Messaging Support and Enterprise Business Applications Support. The site in Bangalore is a part of a global network that has over 50 million customer touch points on an annual basis and provides services to the Consumer and Enterprise customer segments.

      For more details regarding India GTSC, please visit
      http://www.microsof t.com/india/ gtsc


      The Role

      The SQL Support team will be responsible for delivering SQL Server support for all Microsoft customers. Utilizing knowledge of the customer environment, they will deliver timely and high quality incident resolution focusing on root cause analysis, prevention, and knowledge transfer. They will effectively manage cases and sub-cases to ensure timely and high quality communication with customers and resolution of all issues.

      Responsibilities:

      � Communicate with corporate customers via telephone, email, and other electronic communications regarding problems.
      � Analyze problems and develop solutions to meet customer needs; may involve writing custom code.
      � Participate in case triage meetings to share knowledge with other engineers and develop efficient customer solutions.
      � Write technical articles and sample programs for Microsoft's knowledge base.


      Qualifications, Abilities and Experience should Include:

      � Strong Relational Database Management System (RDBMS) knowledge and experience. ( ORACLE , DB2, SQL, Sybase, MySQL)
      � Good knowledge gained from experience in Microsoft� SQL Server versions 2000 and 7.0 is required
      � Good understanding of the concepts of Operating Systems is required
      � Programming skills in C, C++ is desirable
      � Microsoft Certified Application Developer and/or Microsoft Certified Solution Developer and/or Microsoft Certified Database Administrator certification
      � MCP Certified in at least one of the Microsoft Programming Technologies
      � Similar Certifications in other high end RDBMS product will be an advantage
      � Experience of at-least 3 years in the technical environment mentioned above is desirable.



      Critical Exposure areas;
      1) Database experience with good knowledge of internals
      2) Operating System Concepts
      3) Trouble shooting skills

      Reporting to: Team Manager

      The position requires working in EVENING / NIGHT SHIFTS and provides VOICE-BASED SUPPORT

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