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Re: MUGH-SQLCON Microsoft Corporation - SQL DBAs needed in DC, MA, AZ, and CA (mobile)

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  • Ramesh Karnati
    But, how do we apply? Reply back with contact details...... Thanks, Karnati. pfesql wrote: Primary responsibilities include providing
    Message 1 of 2 , Sep 6, 2006
      But, how do we apply? Reply back with contact details......


      pfesql <pfesql@...> wrote:
      Primary responsibilities include providing technical and creative
      solutions for service delivery by visiting customer problems sites,
      while ensuring customer satisfaction with Microsoft SQL, Networking,
      BackOffice and Desktop software. The successful candidate will be
      capable of performing on-site support of on-going support activities
      including but not limited to Premier Support, supportability content
      development, and escalation team support.

      The PFE acts as the customer-visible point of escalation and
      resolution for Premier Support and provides advanced technical
      support to corporate customers and end users for complex products,
      including highly escalated issues. Provides support in-person at the
      customer's place of business, as well as via telephone, written
      correspondence, and electronic media.

      Exceptional customer service, communication, problem solving, and
      technical writing skills are required. Must have sufficient
      technical depth to communicate with development and other internal
      organizations at a peer level. Must have the ability to work with
      minimal supervision. Must have the ability to work independently and
      as part of a team.
      Travel is required and can be as much as 70%. Must possess current
      passport or be able to obtain passport within 90 days of hire.Need
      US Citizen for DC.

      Recommended qualifications include:

      Superior problem solving and troubleshooting skills at a Systems
      Engineer level; Demonstrated aptitude for providing exceptional
      customer service; Ability to grow the technical expertise of peers
      via training development and delivery, mentoring, and content
      development; Ability to apply technology to improve existing
      products and systems; Ability to actively participate in team
      problem solving by proposing and implementing solutions;
      Ability to adapt quickly to changing circumstances, direction, and
      strategy; Demonstrate strategic thinking with value-add

      Technical Requirements:
      Solid understanding of standard computer and networking concepts,
      and Internet fundamentals, is required.
      A superior knowledge and demonstrated technical proficiency in SQL
      Desirable Technical expertise:
      Strong technical depth in at least two of the above
      Windows2003\Windows XP\Windows 2000
      Technical expertise in other relevant MS applications such as SMS,
      SNA, other MS Internet Technologies, etc.
      Debugging skills in the Windows Platform, Exchange, and SQL
      Programming skills in one or more of the following: SQL, VB, VBA,
      C++, VJ++, VBS, Jscript, HTML/DHTML

      College degree, preferably in Computer Science, is required. MCSE
      strongly preferred. Will consider related field (or equivalent)

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      [Non-text portions of this message have been removed]
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