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Re: [softrock40] Re: Si Labs Sample

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  • dave
    Don: After it is added to your order, you then have to check out. I had the members of our club build order sample Si590 s. Several had problems. As I
    Message 1 of 20 , Aug 2 11:12 AM
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      Don:
        After it is added to your order, you then have to check out.  I had the members of our club build order sample Si590's.  Several had problems.  As I recall, Win 7 and Firefox were  problems with their site.  They may use a pop up for the checkout.  You get a confirmation E-Mail within minutes of ordering.

      Dave - WB6DHW
      <http://wb6dhw.com>

      On 8/2/2011 10:11 AM, Don wrote:
       

      Actually, what I'm looking for is a Si532, a dual frequency XO. It is controlled by making a pin high or low.

      I did get a final page on the sample order saying this:

      "Requested part number 532AA000539DG has been added to your order."

      But no e-mail to confirm. I called Sales locally here, and they guy had no real knowledge of the process and suggested I try to order again, which I did. He did say that once the programing is completed and tested for the part, it is sent off to Mouser to be shipped to me. But without any order number to track, it looks like it's up to me to bulldog the issue when it's past the 2 weeks of processing, The Si Labs sample order says this is about the time it takes. I'm going to keep on it, as best I can.
      Don

      --- In softrock40@yahoogroups.com, Sid Boyce <sboyce@...> wrote:
      >
      > I read recently, may be on another list, that SiLabs have stopped
      > issuing si570 samples probably because of the large numbers of hams
      > requesting them.
      > Sometime early last year I got 2 si570A's from them for the UHFSDR - one
      > worked for about a month and the second was DOA. Later I got 2 si598A's
      > LVPECL after contacting a guy at one of their UK distributors, then 2
      > si599's (samples) from SiLabs which I mistakenly ordered. I emailed
      > their Sales and support saying I would return the si599's for si570A's
      > but I got no reply.
      >
      > Since then the site has directed me to their local distributors.
      >
      > My brother in the USA also found the same but had no luck as the
      > distributor claimed to have no knowledge of supplying samples, they
      > could only supply bulk orders. They referred him back to SiLabs.
      > 73 ... Sid.
      >
      > On 02/08/11 12:02, Mike Lewis wrote:
      > > Don, its been a while since I ordered my sample, but the web page was
      > > a little difficult to navigate and it was not easy to tell when the
      > > sample had been correctly ordered. I did get a confirmation email that
      > > my 'order' had been placed.
      > > HTH,
      > > Mike
      > > K4MPL
      > >
      > >
      > > ----------------------------------------------------------
      > > *From:* Don <don1mh@...>
      > > *To:* softrock40@yahoogroups.com
      > > *Sent:* Monday, August 1, 2011 11:30 PM
      > > *Subject:* [softrock40] Si Labs Sample
      > >
      > > Went through procedure to register. Then, completed the form for a
      > > sample. I did get a reply that I registered. I do understand about 2
      > > weeks is the time wait to receive it. Am I supposed to get a reply
      > > confirming my sample request?
      > >
      > >
      > >
      > >
      >
      >
      > --
      > Sid Boyce ... Hamradio License G3VBV, Licensed Private Pilot
      > Emeritus IBM/Amdahl Mainframes and Sun/Fujitsu Servers Tech Support
      > Senior Staff Specialist, Cricket Coach
      > Microsoft Windows Free Zone - Linux used for all Computing Tasks
      >



    • Kenneth Watson
      For small orders distributors are your best bet. Finding one that has your needs in stock is another matter. IF Tony would give a heads up on which one he
      Message 2 of 20 , Aug 2 11:46 AM
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        For small orders distributors are your best bet. Finding one that has your needs in stock is another matter. IF Tony would give a heads up on which one he uses, they would have product in stock because they have demand. I would not expect to get his cost though.

        Distributors are authorized resellers. They only inventory what is moving in some quantity. If it develops you are the only person demanding a item, they may have minimum order quantities and you get a real poor price for a few or get completely ignored because it is not economically prudent for them to take your order. 

        Manufactures stock almost nothing intentionally and build to order mostly. Sometimes they have a lot of something from a cancellation bankruptcy/going out of business sort of thing or just plain forecast error.



        On Tue, Aug 2, 2011 at 12:12 PM, dave <dave@...> wrote:
         

        Don:
          After it is added to your order, you then have to check out.  I had the members of our club build order sample Si590's.  Several had problems.  As I recall, Win 7 and Firefox were  problems with their site.  They may use a pop up for the checkout.  You get a confirmation E-Mail within minutes of ordering.

        Dave - WB6DHW
        <http://wb6dhw.com>



        On 8/2/2011 10:11 AM, Don wrote:
         

        Actually, what I'm looking for is a Si532, a dual frequency XO. It is controlled by making a pin high or low.

        I did get a final page on the sample order saying this:

        "Requested part number 532AA000539DG has been added to your order."

        But no e-mail to confirm. I called Sales locally here, and they guy had no real knowledge of the process and suggested I try to order again, which I did. He did say that once the programing is completed and tested for the part, it is sent off to Mouser to be shipped to me. But without any order number to track, it looks like it's up to me to bulldog the issue when it's past the 2 weeks of processing, The Si Labs sample order says this is about the time it takes. I'm going to keep on it, as best I can.
        Don

        --- In softrock40@yahoogroups.com, Sid Boyce <sboyce@...> wrote:
        >
        > I read recently, may be on another list, that SiLabs have stopped
        > issuing si570 samples probably because of the large numbers of hams
        > requesting them.
        > Sometime early last year I got 2 si570A's from them for the UHFSDR - one
        > worked for about a month and the second was DOA. Later I got 2 si598A's
        > LVPECL after contacting a guy at one of their UK distributors, then 2
        > si599's (samples) from SiLabs which I mistakenly ordered. I emailed
        > their Sales and support saying I would return the si599's for si570A's
        > but I got no reply.
        >
        > Since then the site has directed me to their local distributors.
        >
        > My brother in the USA also found the same but had no luck as the
        > distributor claimed to have no knowledge of supplying samples, they
        > could only supply bulk orders. They referred him back to SiLabs.
        > 73 ... Sid.
        >
        > On 02/08/11 12:02, Mike Lewis wrote:
        > > Don, its been a while since I ordered my sample, but the web page was
        > > a little difficult to navigate and it was not easy to tell when the
        > > sample had been correctly ordered. I did get a confirmation email that
        > > my 'order' had been placed.
        > > HTH,
        > > Mike
        > > K4MPL
        > >
        > >
        > > ----------------------------------------------------------
        > > *From:* Don <don1mh@...>
        > > *To:* softrock40@yahoogroups.com
        > > *Sent:* Monday, August 1, 2011 11:30 PM
        > > *Subject:* [softrock40] Si Labs Sample
        > >
        > > Went through procedure to register. Then, completed the form for a
        > > sample. I did get a reply that I registered. I do understand about 2
        > > weeks is the time wait to receive it. Am I supposed to get a reply
        > > confirming my sample request?
        > >
        > >
        > >
        > >
        >
        >
        > --
        > Sid Boyce ... Hamradio License G3VBV, Licensed Private Pilot
        > Emeritus IBM/Amdahl Mainframes and Sun/Fujitsu Servers Tech Support
        > Senior Staff Specialist, Cricket Coach
        > Microsoft Windows Free Zone - Linux used for all Computing Tasks
        >




      • Don
        Thanks very much. I was using Ubuntu and Firefox. I did not see a checkout spot on the page. I m going to use good old XP and try again. I knew there
        Message 3 of 20 , Aug 2 5:02 PM
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          Thanks very much. I was using Ubuntu and Firefox. I did not see a checkout spot on the page. I'm going to use good old XP and try again.
          I knew there something wrong!
          Don

          --- In softrock40@yahoogroups.com, dave <dave@...> wrote:
          >

          > Don:
          > After it is added to your order, you then have to check out. I had the
          > members of our club build order sample Si590's. Several had problems. As I
          > recall, Win 7 and Firefox were problems with their site. They may use a pop up
          > for the checkout. You get a confirmation E-Mail within minutes of ordering.
          >
          > Dave - WB6DHW
          > <http://wb6dhw.com>
          >
          > On 8/2/2011 10:11 AM, Don wrote:
          > >
          > > Actually, what I'm looking for is a Si532, a dual frequency XO. It is
          > > controlled by making a pin high or low.
          > >
          > > I did get a final page on the sample order saying this:
          > >
          > > "Requested part number 532AA000539DG has been added to your order."
          > >
          > > But no e-mail to confirm. I called Sales locally here, and they guy had no
          > > real knowledge of the process and suggested I try to order again, which I did.
          > > He did say that once the programing is completed and tested for the part, it
          > > is sent off to Mouser to be shipped to me. But without any order number to
          > > track, it looks like it's up to me to bulldog the issue when it's past the 2
          > > weeks of processing, The Si Labs sample order says this is about the time it
          > > takes. I'm going to keep on it, as best I can.
          > > Don
          > >
          > > --- In softrock40@yahoogroups.com <mailto:softrock40%40yahoogroups.com>, Sid
          > > Boyce <sboyce@> wrote:
          > > >
          > > > I read recently, may be on another list, that SiLabs have stopped
          > > > issuing si570 samples probably because of the large numbers of hams
          > > > requesting them.
          > > > Sometime early last year I got 2 si570A's from them for the UHFSDR - one
          > > > worked for about a month and the second was DOA. Later I got 2 si598A's
          > > > LVPECL after contacting a guy at one of their UK distributors, then 2
          > > > si599's (samples) from SiLabs which I mistakenly ordered. I emailed
          > > > their Sales and support saying I would return the si599's for si570A's
          > > > but I got no reply.
          > > >
          > > > Since then the site has directed me to their local distributors.
          > > >
          > > > My brother in the USA also found the same but had no luck as the
          > > > distributor claimed to have no knowledge of supplying samples, they
          > > > could only supply bulk orders. They referred him back to SiLabs.
          > > > 73 ... Sid.
          > > >
          > > > On 02/08/11 12:02, Mike Lewis wrote:
          > > > > Don, its been a while since I ordered my sample, but the web page was
          > > > > a little difficult to navigate and it was not easy to tell when the
          > > > > sample had been correctly ordered. I did get a confirmation email that
          > > > > my 'order' had been placed.
          > > > > HTH,
          > > > > Mike
          > > > > K4MPL
          > > > >
          > > > >
          > > > > ----------------------------------------------------------
          > > > > *From:* Don <don1mh@>
          > > > > *To:* softrock40@yahoogroups.com <mailto:softrock40%40yahoogroups.com>
          > > > > *Sent:* Monday, August 1, 2011 11:30 PM
          > > > > *Subject:* [softrock40] Si Labs Sample
          > > > >
          > > > > Went through procedure to register. Then, completed the form for a
          > > > > sample. I did get a reply that I registered. I do understand about 2
          > > > > weeks is the time wait to receive it. Am I supposed to get a reply
          > > > > confirming my sample request?
          > > > >
          > > > >
          > > > >
          > > > >
          > > >
          > > >
          > > > --
          > > > Sid Boyce ... Hamradio License G3VBV, Licensed Private Pilot
          > > > Emeritus IBM/Amdahl Mainframes and Sun/Fujitsu Servers Tech Support
          > > > Senior Staff Specialist, Cricket Coach
          > > > Microsoft Windows Free Zone - Linux used for all Computing Tasks
          > > >
          > >
          > >
          > >
          >
        • Reid Bishop
          Dave, I don t know if SiLabs is processing any samples of late. I put in a sample request (and got a confirmation email) back on June 14th. To date, SiLabs
          Message 4 of 20 , Aug 2 5:27 PM
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            Dave,

             

            I don’t know if SiLabs is processing any samples of late.  I put in a sample request (and got a confirmation email) back on June 14th.  To date, SiLabs has not contacted me via Phone or email.

             

            Here’s a portion of the email I got back…

             

            Your part number request has been received by Silicon Labs.

             

            - Please note that submission of part number requests through the http://www.silabs.com/VCXOPartNumber web utility does not constitute an actual order.

            - Your requested part number exists in Silicon Labs' database and is available to order. A Silicon Labs sales representative will contact you soon to assist you with your sample order requirements.”

             

            Has anybody actually received samples since April of this year?

             

            -Reid-

            W0CNN

             


            From: softrock40@yahoogroups.com [mailto:softrock40@yahoogroups.com] On Behalf Of dave
            Sent: Tuesday, August 02, 2011 12:12 PM
            To: softrock40@yahoogroups.com
            Subject: Re: [softrock40] Re: Si Labs Sample

             

             

            Don:
              After it is added to your order, you then have to check out.  I had the members of our club build order sample Si590's.  Several had problems.  As I recall, Win 7 and Firefox were  problems with their site.  They may use a pop up for the checkout.  You get a confirmation E-Mail within minutes of ordering.

            Dave - WB6DHW
            <http://wb6dhw.com>

            On 8/2/2011 10:11 AM, Don wrote:

             

            Actually, what I'm looking for is a Si532, a dual frequency XO. It is controlled by making a pin high or low.

            I did get a final page on the sample order saying this:

            "Requested part number 532AA000539DG has been added to your order."

            But no e-mail to confirm. I called Sales locally here, and they guy had no real knowledge of the process and suggested I try to order again, which I did. He did say that once the programing is completed and tested for the part, it is sent off to Mouser to be shipped to me. But without any order number to track, it looks like it's up to me to bulldog the issue when it's past the 2 weeks of processing, The Si Labs sample order says this is about the time it takes. I'm going to keep on it, as best I can.
            Don

            --- In softrock40@yahoogroups.com, Sid Boyce <sboyce@...> wrote:
            >
            > I read recently, may be on another list, that SiLabs have stopped
            > issuing si570 samples probably because of the large numbers of hams
            > requesting them.
            > Sometime early last year I got 2 si570A's from them for the UHFSDR - one
            > worked for about a month and the second was DOA. Later I got 2 si598A's
            > LVPECL after contacting a guy at one of their UK distributors, then 2
            > si599's (samples) from SiLabs which I mistakenly ordered. I emailed
            > their Sales and support saying I would return the si599's for si570A's
            > but I got no reply.
            >
            > Since then the site has directed me to their local distributors.
            >
            > My brother in the USA also found the same but had no luck as the
            > distributor claimed to have no knowledge of supplying samples, they
            > could only supply bulk orders. They referred him back to SiLabs.
            > 73 ... Sid.
            >
            > On 02/08/11 12:02, Mike Lewis wrote:
            > > Don, its been a while since I ordered my sample, but the web page was
            > > a little difficult to navigate and it was not easy to tell when the
            > > sample had been correctly ordered. I did get a confirmation email that
            > > my 'order' had been placed.
            > > HTH,
            > > Mike
            > > K4MPL
            > >
            > >
            > > ----------------------------------------------------------
            > > *From:* Don <don1mh@...>
            > > *To:* softrock40@yahoogroups.com
            > > *Sent:* Monday, August 1, 2011 11:30 PM
            > > *Subject:* [softrock40] Si Labs Sample
            > >
            > > Went through procedure to register. Then, completed the form for a
            > > sample. I did get a reply that I registered. I do understand about 2
            > > weeks is the time wait to receive it. Am I supposed to get a reply
            > > confirming my sample request?
            > >
            > >
            > >
            > >
            >
            >
            > --
            > Sid Boyce ... Hamradio License G3VBV, Licensed Private Pilot
            > Emeritus IBM/Amdahl Mainframes and Sun/Fujitsu Servers Tech Support
            > Senior Staff Specialist, Cricket Coach
            > Microsoft Windows Free Zone - Linux used for all Computing Tasks
            >

             

             

          • dave
            Reid: I received samples last month. The request for part number is not a sample order!. Their order page is strange. A lot of people have trouble getting
            Message 5 of 20 , Aug 2 5:46 PM
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              Reid:
                I received samples last month.  The request for part number is not a sample order!.  Their order page is strange.  A lot of people have trouble getting the check out button to appear.  If you don't actually check out, you have not ordered a sample.  When they say "Added to your order" that really means it was added to your order cart.

              Dave - WB6DHW
              <http://wb6dhw.com>

              On 8/2/2011 5:27 PM, Reid Bishop wrote:
               

              Dave,

               

              I don’t know if SiLabs is processing any samples of late.  I put in a sample request (and got a confirmation email) back on June 14th.  To date, SiLabs has not contacted me via Phone or email.

               

              Here’s a portion of the email I got back…

               

              Your part number request has been received by Silicon Labs.

               

              - Please note that submission of part number requests through the http://www.silabs.com/VCXOPartNumber web utility does not constitute an actual order.

              - Your requested part number exists in Silicon Labs' database and is available to order. A Silicon Labs sales representative will contact you soon to assist you with your sample order requirements.”

               

              Has anybody actually received samples since April of this year?

               

              -Reid-

              W0CNN

               




            • Reid Bishop
              Dave, Good to know you did get samples. I know for sure that I did the check-out thing. so not sure why they never processed the sample request. I ll just
              Message 6 of 20 , Aug 2 7:16 PM
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                Dave,

                 

                Good to know you did get samples.  I know for sure that I did the check-out thing… so not sure why they never processed the sample request.  I’ll just have to try again.

                 

                -Reid-

                W0CNN

                 


                From: softrock40@yahoogroups.com [mailto:softrock40@yahoogroups.com] On Behalf Of dave
                Sent: Tuesday, August 02, 2011 6:46 PM
                To: softrock40@yahoogroups.com
                Subject: Re: [softrock40] Re: Si Labs Sample

                 

                 

                Reid:
                  I received samples last month.  The request for part number is not a sample order!.  Their order page is strange.  A lot of people have trouble getting the check out button to appear.  If you don't actually check out, you have not ordered a sample.  When they say "Added to your order" that really means it was added to your order cart.

                Dave - WB6DHW
                <http://wb6dhw.com>

                On 8/2/2011 5:27 PM, Reid Bishop wrote:

                 

                Dave,

                 

                I don’t know if SiLabs is processing any samples of late.  I put in a sample request (and got a confirmation email) back on June 14th.  To date, SiLabs has not contacted me via Phone or email.

                 

                Here’s a portion of the email I got back…

                 

                Your part number request has been received by Silicon Labs.

                 

                - Please note that submission of part number requests through the http://www.silabs.com/VCXOPartNumber web utility does not constitute an actual order.

                - Your requested part number exists in Silicon Labs' database and is available to order. A Silicon Labs sales representative will contact you soon to assist you with your sample order requirements.”

                 

                Has anybody actually received samples since April of this year?

                 

                -Reid-

                W0CNN

                 


                 

                 

              • Don
                Dave, Where is the Check Out button? I went ahead and ordered again using XP and IE. Went through the process right to the end. Then got this below. It s
                Message 7 of 20 , Aug 2 8:39 PM
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                  Dave,
                  Where is the "Check Out" button? I went ahead and ordered again using XP and IE. Went through the process right to the end.
                  Then got this below. It's been a number of hours now. Don't see any e-mail to confirm.

                  Thank you for your interest in Silicon Labs' XO & VCXO products!

                  Requested part number 532CA000539DG has been added to your order.

                  Your order is being processed and you will receive a confirmation email upon checkout.

                  Your parts are expected to ship within two weeks.

                  To assist you with your request, please click here to locate your local Silicon Labs sales representative.

                  Add another oscillator to your order


                  Do you think "checkout" means after they have processed and tested the sample order, they have checked out and are now sending the part Mouser to ship to the customer?

                  It's been at least 2 weeks since I first started the order process. Earlier today, I called Si Lab Sales, and he said to wait another week. If no sample arrives, he will directly order the sample for me.
                  Don


                  --- In softrock40@yahoogroups.com, dave <dave@...> wrote:
                  >
                  > Reid:
                  > I received samples last month. The request for part number is not a sample
                  > order!. Their order page is strange. A lot of people have trouble getting the
                  > check out button to appear. If you don't actually check out, you have not
                  > ordered a sample. When they say "Added to your order" that really means it was
                  > added to your order cart.
                  >
                  > Dave - WB6DHW
                  > <http://wb6dhw.com>
                  >
                  > On 8/2/2011 5:27 PM, Reid Bishop wrote:
                  > >
                  > > Dave,
                  > >
                  > > I don't know if SiLabs is processing any samples of late. I put in a sample
                  > > request (and got a confirmation email) back on June 14^th . To date, SiLabs
                  > > has not contacted me via Phone or email.
                  > >
                  > > Here's a portion of the email I got back...
                  > >
                  > > "Your part number request has been received by Silicon Labs.
                  > >
                  > > - Please note that submission of part number requests through the
                  > > http://www.silabs.com/VCXOPartNumber web utility does not constitute an actual
                  > > order.
                  > >
                  > > - Your requested part number exists in Silicon Labs' database and is available
                  > > to order. A Silicon Labs sales representative will contact you soon to assist
                  > > you with your sample order requirements."
                  > >
                  > > Has anybody actually received samples since April of this year?
                  > >
                  > > -Reid-
                  > >
                  > > W0CNN
                  > >
                  > > --------------------------------------------------------------------------------
                  > >
                  >
                • Dave
                  When you click on Order Samples you should see the Shopping Cart pop up. I think the problem may be that browsers are blocking pop-ups. You may need to
                  Message 8 of 20 , Aug 2 9:23 PM
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                       When you click on "Order Samples" you should see the Shopping Cart pop up.  I think the problem may be that browsers are blocking pop-ups.  You may need to temporary disable the pop-up blocker.  You should be at
                    <http://www.supplier-direct.com/silabs/Cart.aspx>.  There is a checkout box there.  I was able to order a 500 MHz Si530 using Chrome under Windows 7.  But, I had to put the cart URL in manually to be able to get anywhere after I clicked the checkout button.  I got the email confirmation within 2 minutes of completing the checkout.  Now if I could just get Chrome to print the postage from Paypal/USPS.

                    Dave - WB6DHW
                    <http://wb6dhw.com>

                    On 8/2/2011 8:39 PM, Don wrote:
                     

                    Dave,
                    Where is the "Check Out" button? I went ahead and ordered again using XP and IE. Went through the process right to the end.
                    Then got this below. It's been a number of hours now. Don't see any e-mail to confirm.

                    Thank you for your interest in Silicon Labs' XO & VCXO products!

                    Requested part number 532CA000539DG has been added to your order.

                    Your order is being processed and you will receive a confirmation email upon checkout.

                    Your parts are expected to ship within two weeks.

                    To assist you with your request, please click here to locate your local Silicon Labs sales representative.

                    Add another oscillator to your order

                    Do you think "checkout" means after they have processed and tested the sample order, they have checked out and are now sending the part Mouser to ship to the customer?

                    It's been at least 2 weeks since I first started the order process. Earlier today, I called Si Lab Sales, and he said to wait another week. If no sample arrives, he will directly order the sample for me.
                    Don


                    --- In softrock40@yahoogroups.com, dave <dave@...> wrote:
                    >
                    > Reid:
                    > I received samples last month. The request for part number is not a sample
                    > order!. Their order page is strange. A lot of people have trouble getting the
                    > check out button to appear. If you don't actually check out, you have not
                    > ordered a sample. When they say "Added to your order" that really means it was
                    > added to your order cart.
                    >
                    > Dave - WB6DHW
                    > <http://wb6dhw.com>
                    >
                    > On 8/2/2011 5:27 PM, Reid Bishop wrote:
                    > >
                    > > Dave,
                    > >
                    > > I don't know if SiLabs is processing any samples of late. I put in a sample
                    > > request (and got a confirmation email) back on June 14^th . To date, SiLabs
                    > > has not contacted me via Phone or email.
                    > >
                    > > Here's a portion of the email I got back...
                    > >
                    > > "Your part number request has been received by Silicon Labs.
                    > >
                    > > - Please note that submission of part number requests through the
                    > > http://www.silabs.com/VCXOPartNumber web utility does not constitute an actual
                    > > order.
                    > >
                    > > - Your requested part number exists in Silicon Labs' database and is available
                    > > to order. A Silicon Labs sales representative will contact you soon to assist
                    > > you with your sample order requirements."
                    > >
                    > > Has anybody actually received samples since April of this year?
                    > >
                    > > -Reid-
                    > >
                    > > W0CNN
                    > >
                    > > ----------------------------------------------------------
                    > >
                    >



                  • Don
                    Dave, I went here first: http://www.silabs.com/Pages/default.aspx Then click on Buy or Sample Online Then here:
                    Message 9 of 20 , Aug 2 11:02 PM
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                      Dave,
                      I went here first:
                      http://www.silabs.com/Pages/default.aspx
                      Then click on Buy or Sample Online
                      Then here:
                      http://www.silabs.com/buysample/pages/default.aspx
                      And continuing along for a sample XO device
                      And finally to this heading: XO/VCXO Part Number Utility
                      I choose Si532 and get this heading
                      XO/VCXO Part Number Builder This called Step 1, build part number
                      I put in what I want and then click Preview Configuration. I'm now in Step 2, Verify Specification.
                      I click Next. It goes to: Initiate New Part Number Request
                      It wants my Name, Address, etc, etc.This is called Step 3, Initiate Request
                      At he very bottom it says: Request Part #, Order Samples, Buy Now.
                      I click on Order Samples.
                      That's when it goes to the final page, saying

                      Thank you for your interest in Silicon Labs' XO & VCXO products!
                      > >
                      > > Requested part number 532CA000539DG has been added to your order.
                      > >
                      > > Your order is being processed and you will receive a confirmation
                      > > email upon checkout.
                      > >
                      > > Your parts are expected to ship within two weeks.
                      > >
                      > > To assist you with your request, please click here to locate your
                      > > local Silicon Labs sales representative.
                      > >
                      > > Add another oscillator to your order

                      I never see a "Check Out" button.
                      I think the path maybe quite different when you request to BUY
                      The whole procedure is very easy till the last page, when you don't know if the order really got accepted. It sounded like Sales sort of knew that ambiguity. I don't think its a pop up blocker, XP usually reports that near the top of the page. Very strange!
                      Still no e-mail
                      Don




                      --- In softrock40@yahoogroups.com, Dave <dave@...> wrote:
                      >
                      > When you click on "Order Samples" you should see the Shopping Cart
                      > pop up. I think the problem may be that browsers are blocking pop-ups.
                      > You may need to temporary disable the pop-up blocker. You should be at
                      > <http://www.supplier-direct.com/silabs/Cart.aspx>. There is a checkout
                      > box there. I was able to order a 500 MHz Si530 using Chrome under
                      > Windows 7. But, I had to put the cart URL in manually to be able to get
                      > anywhere after I clicked the checkout button. I got the email
                      > confirmation within 2 minutes of completing the checkout. Now if I
                      > could just get Chrome to print the postage from Paypal/USPS.
                      >
                      > Dave - WB6DHW
                      > <http://wb6dhw.com>
                      >
                      > On 8/2/2011 8:39 PM, Don wrote:
                      > >
                      > > Dave,
                      > > Where is the "Check Out" button? I went ahead and ordered again using
                      > > XP and IE. Went through the process right to the end.
                      > > Then got this below. It's been a number of hours now. Don't see any
                      > > e-mail to confirm.
                      > >
                      > > Thank you for your interest in Silicon Labs' XO & VCXO products!
                      > >
                      > > Requested part number 532CA000539DG has been added to your order.
                      > >
                      > > Your order is being processed and you will receive a confirmation
                      > > email upon checkout.
                      > >
                      > > Your parts are expected to ship within two weeks.
                      > >
                      > > To assist you with your request, please click here to locate your
                      > > local Silicon Labs sales representative.
                      > >
                      > > Add another oscillator to your order
                      > >
                      > > Do you think "checkout" means after they have processed and tested the
                      > > sample order, they have checked out and are now sending the part
                      > > Mouser to ship to the customer?
                      > >
                      > > It's been at least 2 weeks since I first started the order process.
                      > > Earlier today, I called Si Lab Sales, and he said to wait another
                      > > week. If no sample arrives, he will directly order the sample for me.
                      > > Don
                      > >
                      > >
                      > > --- In softrock40@yahoogroups.com
                      > > <mailto:softrock40%40yahoogroups.com>, dave <dave@> wrote:
                      > > >
                      > > > Reid:
                      > > > I received samples last month. The request for part number is not a
                      > > sample
                      > > > order!. Their order page is strange. A lot of people have trouble
                      > > getting the
                      > > > check out button to appear. If you don't actually check out, you
                      > > have not
                      > > > ordered a sample. When they say "Added to your order" that really
                      > > means it was
                      > > > added to your order cart.
                      > > >
                      > > > Dave - WB6DHW
                      > > > <http://wb6dhw.com>
                      > > >
                      > > > On 8/2/2011 5:27 PM, Reid Bishop wrote:
                      > > > >
                      > > > > Dave,
                      > > > >
                      > > > > I don't know if SiLabs is processing any samples of late. I put in
                      > > a sample
                      > > > > request (and got a confirmation email) back on June 14^th . To
                      > > date, SiLabs
                      > > > > has not contacted me via Phone or email.
                      > > > >
                      > > > > Here's a portion of the email I got back...
                      > > > >
                      > > > > "Your part number request has been received by Silicon Labs.
                      > > > >
                      > > > > - Please note that submission of part number requests through the
                      > > > > http://www.silabs.com/VCXOPartNumber web utility does not
                      > > constitute an actual
                      > > > > order.
                      > > > >
                      > > > > - Your requested part number exists in Silicon Labs' database and
                      > > is available
                      > > > > to order. A Silicon Labs sales representative will contact you
                      > > soon to assist
                      > > > > you with your sample order requirements."
                      > > > >
                      > > > > Has anybody actually received samples since April of this year?
                      > > > >
                      > > > > -Reid-
                      > > > >
                      > > > > W0CNN
                      > > > >
                      > > > > ----------------------------------------------------------
                      > > > >
                      > > >
                      > >
                      > >
                      > >
                      >
                    • Dave
                      Don: When you click on Order Samples you should see a pop up with the cart at . This is the same whether
                      Message 10 of 20 , Aug 3 12:43 AM
                      • 0 Attachment
                        Don:
                          When you click on "Order Samples" you should see a pop up with the cart at
                        <http://www.supplier-direct.com/silabs/Cart.aspx>.  This is the same whether you buy or are ordering a sample.  If ordering a sample, the price will be 0.00 .  You must check out from the Cart page for the order to go through.
                        Try going to the link above.  Your cart with the sample order should show up.  When you check out, they will ask you many of the same questions you already answered.  Good thing their chips are better than their web programmers!

                        Dave - WB6DHW
                        <http://wb6dhw.com>

                        On 8/2/2011 11:02 PM, Don wrote:
                         

                        Dave,
                        I went here first:
                        http://www.silabs.com/Pages/default.aspx
                        Then click on Buy or Sample Online
                        Then here:
                        http://www.silabs.com/buysample/pages/default.aspx
                        And continuing along for a sample XO device
                        And finally to this heading: XO/VCXO Part Number Utility
                        I choose Si532 and get this heading
                        XO/VCXO Part Number Builder This called Step 1, build part number
                        I put in what I want and then click Preview Configuration. I'm now in Step 2, Verify Specification.
                        I click Next. It goes to: Initiate New Part Number Request
                        It wants my Name, Address, etc, etc.This is called Step 3, Initiate Request
                        At he very bottom it says: Request Part #, Order Samples, Buy Now.
                        I click on Order Samples.
                        That's when it goes to the final page, saying

                        Thank you for your interest in Silicon Labs' XO & VCXO products!
                        > >
                        > > Requested part number 532CA000539DG has been added to your order.
                        > >
                        > > Your order is being processed and you will receive a confirmation
                        > > email upon checkout.
                        > >
                        > > Your parts are expected to ship within two weeks.
                        > >
                        > > To assist you with your request, please click here to locate your
                        > > local Silicon Labs sales representative.
                        > >
                        > > Add another oscillator to your order

                        I never see a "Check Out" button.
                        I think the path maybe quite different when you request to BUY
                        The whole procedure is very easy till the last page, when you don't know if the order really got accepted. It sounded like Sales sort of knew that ambiguity. I don't think its a pop up blocker, XP usually reports that near the top of the page. Very strange!
                        Still no e-mail
                        Don

                        --- In softrock40@yahoogroups.com, Dave <dave@...> wrote:
                        >
                        > When you click on "Order Samples" you should see the Shopping Cart
                        > pop up. I think the problem may be that browsers are blocking pop-ups.
                        > You may need to temporary disable the pop-up blocker. You should be at
                        > <http://www.supplier-direct.com/silabs/Cart.aspx>. There is a checkout
                        > box there. I was able to order a 500 MHz Si530 using Chrome under
                        > Windows 7. But, I had to put the cart URL in manually to be able to get
                        > anywhere after I clicked the checkout button. I got the email
                        > confirmation within 2 minutes of completing the checkout. Now if I
                        > could just get Chrome to print the postage from Paypal/USPS.
                        >
                        > Dave - WB6DHW
                        > <http://wb6dhw.com>
                        >
                        > On 8/2/2011 8:39 PM, Don wrote:
                        > >
                        > > Dave,
                        > > Where is the "Check Out" button? I went ahead and ordered again using
                        > > XP and IE. Went through the process right to the end.
                        > > Then got this below. It's been a number of hours now. Don't see any
                        > > e-mail to confirm.
                        > >
                        > > Thank you for your interest in Silicon Labs' XO & VCXO products!
                        > >
                        > > Requested part number 532CA000539DG has been added to your order.
                        > >
                        > > Your order is being processed and you will receive a confirmation
                        > > email upon checkout.
                        > >
                        > > Your parts are expected to ship within two weeks.
                        > >
                        > > To assist you with your request, please click here to locate your
                        > > local Silicon Labs sales representative.
                        > >
                        > > Add another oscillator to your order
                        > >
                        > > Do you think "checkout" means after they have processed and tested the
                        > > sample order, they have checked out and are now sending the part
                        > > Mouser to ship to the customer?
                        > >
                        > > It's been at least 2 weeks since I first started the order process.
                        > > Earlier today, I called Si Lab Sales, and he said to wait another
                        > > week. If no sample arrives, he will directly order the sample for me.
                        > > Don
                        > >
                        > >
                        > > --- In softrock40@yahoogroups.com
                        > > <mailto:softrock40%40yahoogroups.com>, dave <dave@> wrote:
                        > > >
                        > > > Reid:
                        > > > I received samples last month. The request for part number is not a
                        > > sample
                        > > > order!. Their order page is strange. A lot of people have trouble
                        > > getting the
                        > > > check out button to appear. If you don't actually check out, you
                        > > have not
                        > > > ordered a sample. When they say "Added to your order" that really
                        > > means it was
                        > > > added to your order cart.
                        > > >
                        > > > Dave - WB6DHW
                        > > > <http://wb6dhw.com>
                        > > >
                        > > > On 8/2/2011 5:27 PM, Reid Bishop wrote:
                        > > > >
                        > > > > Dave,
                        > > > >
                        > > > > I don't know if SiLabs is processing any samples of late. I put in
                        > > a sample
                        > > > > request (and got a confirmation email) back on June 14^th . To
                        > > date, SiLabs
                        > > > > has not contacted me via Phone or email.
                        > > > >
                        > > > > Here's a portion of the email I got back...
                        > > > >
                        > > > > "Your part number request has been received by Silicon Labs.
                        > > > >
                        > > > > - Please note that submission of part number requests through the
                        > > > > http://www.silabs.com/VCXOPartNumber web utility does not
                        > > constitute an actual
                        > > > > order.
                        > > > >
                        > > > > - Your requested part number exists in Silicon Labs' database and
                        > > is available
                        > > > > to order. A Silicon Labs sales representative will contact you
                        > > soon to assist
                        > > > > you with your sample order requirements."
                        > > > >
                        > > > > Has anybody actually received samples since April of this year?
                        > > > >
                        > > > > -Reid-
                        > > > >
                        > > > > W0CNN
                        > > > >
                        > > > > ----------------------------------------------------------
                        > > > >
                        > > >
                        > >
                        > >
                        > >
                        >


                      • Don
                        Dave, Well, it finally worked with some bad news.You were right. After Order Samples, I saw a tiny icon at bottom right. Clicking on it I had option to allow
                        Message 11 of 20 , Aug 3 8:04 AM
                        • 0 Attachment
                          Dave,
                          Well, it finally worked with some bad news.You were right. After Order Samples, I saw a tiny icon at bottom right. Clicking on it I had option to allow pop ups. I did so, but it was too late by then, so had to start process all over again. Now, I did see the form with checkout you mentioned. But in red I saw "this part cannot be sampled, it has to be purchased" or to that effect. I kind of figured that since, samples are usually done on standard parts on hand. This would be considered custom, since I asked for 2 special frequencies. Anyway continued to fill out rest of form, which went to page with credit card stuff.

                          So, had to purchase this custom little guy! Oh Well, only $8.71 plus whatever. Will not know total till it's shipped out of Mouser.

                          Finally, I DID GET AN E-MAIL indicating their acknowledgment of my order. When money is involved, the e-mails fly out!

                          Thanks to all for putting up with my saga of the GREAT POPUP MYSTERY!
                          Don



                          --- In softrock40@yahoogroups.com, Dave <dave@...> wrote:
                          >
                          > Don:
                          > When you click on "Order Samples" you should see a pop up with the
                          > cart at
                          > <http://www.supplier-direct.com/silabs/Cart.aspx>. This is the same
                          > whether you buy or are ordering a sample. If ordering a sample, the
                          > price will be 0.00 . You must check out from the Cart page for the
                          > order to go through.
                          > Try going to the link above. Your cart with the sample order should
                          > show up. When you check out, they will ask you many of the same
                          > questions you already answered. Good thing their chips are better than
                          > their web programmers!
                          >
                          > Dave - WB6DHW
                          > <http://wb6dhw.com>
                          >
                          > On 8/2/2011 11:02 PM, Don wrote:
                          > >
                          > > Dave,
                          > > I went here first:
                          > > http://www.silabs.com/Pages/default.aspx
                          > > Then click on Buy or Sample Online
                          > > Then here:
                          > > http://www.silabs.com/buysample/pages/default.aspx
                          > > And continuing along for a sample XO device
                          > > And finally to this heading: XO/VCXO Part Number Utility
                          > > I choose Si532 and get this heading
                          > > XO/VCXO Part Number Builder This called Step 1, build part number
                          > > I put in what I want and then click Preview Configuration. I'm now in
                          > > Step 2, Verify Specification.
                          > > I click Next. It goes to: Initiate New Part Number Request
                          > > It wants my Name, Address, etc, etc.This is called Step 3, Initiate
                          > > Request
                          > > At he very bottom it says: Request Part #, Order Samples, Buy Now.
                          > > I click on Order Samples.
                          > > That's when it goes to the final page, saying
                          > >
                          > > Thank you for your interest in Silicon Labs' XO & VCXO products!
                          > > > >
                          > > > > Requested part number 532CA000539DG has been added to your order.
                          > > > >
                          > > > > Your order is being processed and you will receive a confirmation
                          > > > > email upon checkout.
                          > > > >
                          > > > > Your parts are expected to ship within two weeks.
                          > > > >
                          > > > > To assist you with your request, please click here to locate your
                          > > > > local Silicon Labs sales representative.
                          > > > >
                          > > > > Add another oscillator to your order
                          > >
                          > > I never see a "Check Out" button.
                          > > I think the path maybe quite different when you request to BUY
                          > > The whole procedure is very easy till the last page, when you don't
                          > > know if the order really got accepted. It sounded like Sales sort of
                          > > knew that ambiguity. I don't think its a pop up blocker, XP usually
                          > > reports that near the top of the page. Very strange!
                          > > Still no e-mail
                          > > Don
                          > >
                          > > --- In softrock40@yahoogroups.com
                          > > <mailto:softrock40%40yahoogroups.com>, Dave <dave@> wrote:
                          > > >
                          > > > When you click on "Order Samples" you should see the Shopping Cart
                          > > > pop up. I think the problem may be that browsers are blocking pop-ups.
                          > > > You may need to temporary disable the pop-up blocker. You should be at
                          > > > <http://www.supplier-direct.com/silabs/Cart.aspx>. There is a checkout
                          > > > box there. I was able to order a 500 MHz Si530 using Chrome under
                          > > > Windows 7. But, I had to put the cart URL in manually to be able to get
                          > > > anywhere after I clicked the checkout button. I got the email
                          > > > confirmation within 2 minutes of completing the checkout. Now if I
                          > > > could just get Chrome to print the postage from Paypal/USPS.
                          > > >
                          > > > Dave - WB6DHW
                          > > > <http://wb6dhw.com>
                          > > >
                          > > > On 8/2/2011 8:39 PM, Don wrote:
                          > > > >
                          > > > > Dave,
                          > > > > Where is the "Check Out" button? I went ahead and ordered again using
                          > > > > XP and IE. Went through the process right to the end.
                          > > > > Then got this below. It's been a number of hours now. Don't see any
                          > > > > e-mail to confirm.
                          > > > >
                          > > > > Thank you for your interest in Silicon Labs' XO & VCXO products!
                          > > > >
                          > > > > Requested part number 532CA000539DG has been added to your order.
                          > > > >
                          > > > > Your order is being processed and you will receive a confirmation
                          > > > > email upon checkout.
                          > > > >
                          > > > > Your parts are expected to ship within two weeks.
                          > > > >
                          > > > > To assist you with your request, please click here to locate your
                          > > > > local Silicon Labs sales representative.
                          > > > >
                          > > > > Add another oscillator to your order
                          > > > >
                          > > > > Do you think "checkout" means after they have processed and tested
                          > > the
                          > > > > sample order, they have checked out and are now sending the part
                          > > > > Mouser to ship to the customer?
                          > > > >
                          > > > > It's been at least 2 weeks since I first started the order process.
                          > > > > Earlier today, I called Si Lab Sales, and he said to wait another
                          > > > > week. If no sample arrives, he will directly order the sample for me.
                          > > > > Don
                          > > > >
                          > > > >
                          > > > > --- In softrock40@yahoogroups.com
                          > > <mailto:softrock40%40yahoogroups.com>
                          > > > > <mailto:softrock40%40yahoogroups.com>, dave <dave@> wrote:
                          > > > > >
                          > > > > > Reid:
                          > > > > > I received samples last month. The request for part number is not a
                          > > > > sample
                          > > > > > order!. Their order page is strange. A lot of people have trouble
                          > > > > getting the
                          > > > > > check out button to appear. If you don't actually check out, you
                          > > > > have not
                          > > > > > ordered a sample. When they say "Added to your order" that really
                          > > > > means it was
                          > > > > > added to your order cart.
                          > > > > >
                          > > > > > Dave - WB6DHW
                          > > > > > <http://wb6dhw.com>
                          > > > > >
                          > > > > > On 8/2/2011 5:27 PM, Reid Bishop wrote:
                          > > > > > >
                          > > > > > > Dave,
                          > > > > > >
                          > > > > > > I don't know if SiLabs is processing any samples of late. I
                          > > put in
                          > > > > a sample
                          > > > > > > request (and got a confirmation email) back on June 14^th . To
                          > > > > date, SiLabs
                          > > > > > > has not contacted me via Phone or email.
                          > > > > > >
                          > > > > > > Here's a portion of the email I got back...
                          > > > > > >
                          > > > > > > "Your part number request has been received by Silicon Labs.
                          > > > > > >
                          > > > > > > - Please note that submission of part number requests through the
                          > > > > > > http://www.silabs.com/VCXOPartNumber web utility does not
                          > > > > constitute an actual
                          > > > > > > order.
                          > > > > > >
                          > > > > > > - Your requested part number exists in Silicon Labs' database and
                          > > > > is available
                          > > > > > > to order. A Silicon Labs sales representative will contact you
                          > > > > soon to assist
                          > > > > > > you with your sample order requirements."
                          > > > > > >
                          > > > > > > Has anybody actually received samples since April of this year?
                          > > > > > >
                          > > > > > > -Reid-
                          > > > > > >
                          > > > > > > W0CNN
                          > > > > > >
                          > > > > > > ----------------------------------------------------------
                          > > > > > >
                          > > > > >
                          > > > >
                          > > > >
                          > > > >
                          > > >
                          > >
                          > >
                          >
                        • Reid Bishop
                          I tried AGAIN to order samples from Si Labs. There is NOT an Order Samples button any longer- either I am offered the choice to submit my part request, or
                          Message 12 of 20 , Aug 17 8:43 PM
                          • 0 Attachment

                            I tried AGAIN to order samples from Si Labs.

                             

                            There is NOT an “Order Samples” button any longer- either I am offered the choice to submit my part request, or “Buy”, and then they are listed at full price in the cart.

                             

                            I have a feeling ordering Si570 samples is no longer an option.

                             

                            -Reid-

                            W0CNN

                             


                            From: softrock40@yahoogroups.com [mailto:softrock40@yahoogroups.com] On Behalf Of Dave
                            Sent: Wednesday, August 03, 2011 1:44 AM
                            To: softrock40@yahoogroups.com
                            Subject: Re: [softrock40] Re: Si Labs Sample

                             

                             

                            Don:
                              When you click on "Order Samples" you should see a pop up with the cart at
                            <http://www.supplier-direct.com/silabs/Cart.aspx>.  This is the same whether you buy or are ordering a sample.  If ordering a sample, the price will be 0.00 .  You must check out from the Cart page for the order to go through.
                            Try going to the link above.  Your cart with the sample order should show up.  When you check out, they will ask you many of the same questions you already answered.  Good thing their chips are better than their web programmers!

                            Dave - WB6DHW
                            <http://wb6dhw.com>

                            On 8/2/2011 11:02 PM, Don wrote:

                             

                            Dave,
                            I went here first:
                            http://www.silabs.com/Pages/default.aspx
                            Then click on Buy or Sample Online
                            Then here:
                            http://www.silabs.com/buysample/pages/default.aspx
                            And continuing along for a sample XO device
                            And finally to this heading: XO/VCXO Part Number Utility
                            I choose Si532 and get this heading
                            XO/VCXO Part Number Builder This called Step 1, build part number
                            I put in what I want and then click Preview Configuration. I'm now in Step 2, Verify Specification.
                            I click Next. It goes to: Initiate New Part Number Request
                            It wants my Name, Address, etc, etc.This is called Step 3, Initiate Request
                            At he very bottom it says: Request Part #, Order Samples, Buy Now.
                            I click on Order Samples.
                            That's when it goes to the final page, saying

                            Thank you for your interest in Silicon Labs' XO & VCXO products!
                            > >
                            > > Requested part number 532CA000539DG has been added to your order.
                            > >
                            > > Your order is being processed and you will receive a confirmation
                            > > email upon checkout.
                            > >
                            > > Your parts are expected to ship within two weeks.
                            > >
                            > > To assist you with your request, please click here to locate your
                            > > local Silicon Labs sales representative.
                            > >
                            > > Add another oscillator to your order

                            I never see a "Check Out" button.
                            I think the path maybe quite different when you request to BUY
                            The whole procedure is very easy till the last page, when you don't know if the order really got accepted. It sounded like Sales sort of knew that ambiguity. I don't think its a pop up blocker, XP usually reports that near the top of the page. Very strange!
                            Still no e-mail
                            Don

                            --- In softrock40@yahoogroups.com, Dave <dave@...> wrote:
                            >
                            > When you click on "Order Samples" you should see the Shopping Cart
                            > pop up. I think the problem may be that browsers are blocking pop-ups.
                            > You may need to temporary disable the pop-up blocker. You should be at
                            > <http://www.supplier-direct.com/silabs/Cart.aspx>. There is a checkout
                            > box there. I was able to order a 500 MHz Si530 using Chrome under
                            > Windows 7. But, I had to put the cart URL in manually to be able to get
                            > anywhere after I clicked the checkout button. I got the email
                            > confirmation within 2 minutes of completing the checkout. Now if I
                            > could just get Chrome to print the postage from Paypal/USPS.
                            >
                            > Dave - WB6DHW
                            > <http://wb6dhw.com>
                            >
                            > On 8/2/2011 8:39 PM, Don wrote:
                            > >
                            > > Dave,
                            > > Where is the "Check Out" button? I went ahead and ordered again using
                            > > XP and IE. Went through the process right to the end.
                            > > Then got this below. It's been a number of hours now. Don't see any
                            > > e-mail to confirm.
                            > >
                            > > Thank you for your interest in Silicon Labs' XO & VCXO products!
                            > >
                            > > Requested part number 532CA000539DG has been added to your order.
                            > >
                            > > Your order is being processed and you will receive a confirmation
                            > > email upon checkout.
                            > >
                            > > Your parts are expected to ship within two weeks.
                            > >
                            > > To assist you with your request, please click here to locate your
                            > > local Silicon Labs sales representative.
                            > >
                            > > Add another oscillator to your order
                            > >
                            > > Do you think "checkout" means after they have processed and tested the
                            > > sample order, they have checked out and are now sending the part
                            > > Mouser to ship to the customer?
                            > >
                            > > It's been at least 2 weeks since I first started the order process.
                            > > Earlier today, I called Si Lab Sales, and he said to wait another
                            > > week. If no sample arrives, he will directly order the sample for me.
                            > > Don
                            > >
                            > >
                            > > --- In softrock40@yahoogroups.com
                            > > <mailto:softrock40%40yahoogroups.com>, dave <dave@> wrote:
                            > > >
                            > > > Reid:
                            > > > I received samples last month. The request for part number is not a
                            > > sample
                            > > > order!. Their order page is strange. A lot of people have trouble
                            > > getting the
                            > > > check out button to appear. If you don't actually check out, you
                            > > have not
                            > > > ordered a sample. When they say "Added to your order" that really
                            > > means it was
                            > > > added to your order cart.
                            > > >
                            > > > Dave - WB6DHW
                            > > > <http://wb6dhw.com>
                            > > >
                            > > > On 8/2/2011 5:27 PM, Reid Bishop wrote:
                            > > > >
                            > > > > Dave,
                            > > > >
                            > > > > I don't know if SiLabs is processing any samples of late. I put in
                            > > a sample
                            > > > > request (and got a confirmation email) back on June 14^th . To
                            > > date, SiLabs
                            > > > > has not contacted me via Phone or email.
                            > > > >
                            > > > > Here's a portion of the email I got back...
                            > > > >
                            > > > > "Your part number request has been received by Silicon Labs.
                            > > > >
                            > > > > - Please note that submission of part number requests through the
                            > > > > http://www.silabs.com/VCXOPartNumber web utility does not
                            > > constitute an actual
                            > > > > order.
                            > > > >
                            > > > > - Your requested part number exists in Silicon Labs' database and
                            > > is available
                            > > > > to order. A Silicon Labs sales representative will contact you
                            > > soon to assist
                            > > > > you with your sample order requirements."
                            > > > >
                            > > > > Has anybody actually received samples since April of this year?
                            > > > >
                            > > > > -Reid-
                            > > > >
                            > > > > W0CNN
                            > > > >
                            > > > > ----------------------------------------------------------
                            > > > >
                            > > >
                            > >
                            > >
                            > >
                            >

                             

                          • William Dillon
                            It is my understanding that samples are available, but they aren t free. ... It is my understanding that samples are available, but they aren t free. On Aug
                            Message 13 of 20 , Aug 17 8:53 PM
                            • 0 Attachment
                              It is my understanding that samples are available, but they aren't free.

                              On Aug 17, 2011, at 8:43 PM, Reid Bishop wrote:

                               

                              I tried AGAIN to order samples from Si Labs.

                               

                              There is NOT an “Order Samples” button any longer- either I am offered the choice to submit my part request, or “Buy”, and then they are listed at full price in the cart.

                               

                              I have a feeling ordering Si570 samples is no longer an option.

                               

                              -Reid-

                              W0CNN

                               


                              From: softrock40@yahoogroups.com [mailto:softrock40@yahoogroups.com] On Behalf Of Dave
                              Sent: Wednesday, August 03, 2011 1:44 AM
                              To: softrock40@yahoogroups.com
                              Subject: Re: [softrock40] Re: Si Labs Sample

                               

                               

                              Don:
                                When you click on "Order Samples" you should see a pop up with the cart at
                              <http://www.supplier-direct.com/silabs/Cart.aspx>.  This is the same whether you buy or are ordering a sample.  If ordering a sample, the price will be 0.00 .  You must check out from the Cart page for the order to go through.
                              Try going to the link above.  Your cart with the sample order should show up.  When you check out, they will ask you many of the same questions you already answered.  Good thing their chips are better than their web programmers!

                              Dave - WB6DHW
                              <http://wb6dhw.com>

                              On 8/2/2011 11:02 PM, Don wrote:

                               

                              Dave,
                              I went here first:
                              http://www.silabs.com/Pages/default.aspx
                              Then click on Buy or Sample Online
                              Then here:
                              http://www.silabs.com/buysample/pages/default.aspx
                              And continuing along for a sample XO device
                              And finally to this heading: XO/VCXO Part Number Utility
                              I choose Si532 and get this heading
                              XO/VCXO Part Number Builder This called Step 1, build part number
                              I put in what I want and then click Preview Configuration. I'm now in Step 2, Verify Specification.
                              I click Next. It goes to: Initiate New Part Number Request
                              It wants my Name, Address, etc, etc.This is called Step 3, Initiate Request
                              At he very bottom it says: Request Part #, Order Samples, Buy Now.
                              I click on Order Samples.
                              That's when it goes to the final page, saying

                              Thank you for your interest in Silicon Labs' XO & VCXO products!
                              > >
                              > > Requested part number 532CA000539DG has been added to your order.
                              > >
                              > > Your order is being processed and you will receive a confirmation
                              > > email upon checkout.
                              > >
                              > > Your parts are expected to ship within two weeks.
                              > >
                              > > To assist you with your request, please click here to locate your
                              > > local Silicon Labs sales representative.
                              > >
                              > > Add another oscillator to your order

                              I never see a "Check Out" button.
                              I think the path maybe quite different when you request to BUY
                              The whole procedure is very easy till the last page, when you don't know if the order really got accepted. It sounded like Sales sort of knew that ambiguity. I don't think its a pop up blocker, XP usually reports that near the top of the page. Very strange!
                              Still no e-mail
                              Don

                              --- In softrock40@yahoogroups.com, Dave <dave@...> wrote:
                              >
                              > When you click on "Order Samples" you should see the Shopping Cart
                              > pop up. I think the problem may be that browsers are blocking pop-ups.
                              > You may need to temporary disable the pop-up blocker. You should be at
                              > <http://www.supplier-direct.com/silabs/Cart.aspx>. There is a checkout
                              > box there. I was able to order a 500 MHz Si530 using Chrome under
                              > Windows 7. But, I had to put the cart URL in manually to be able to get
                              > anywhere after I clicked the checkout button. I got the email
                              > confirmation within 2 minutes of completing the checkout. Now if I
                              > could just get Chrome to print the postage from Paypal/USPS.
                              >
                              > Dave - WB6DHW
                              > <http://wb6dhw.com>
                              >
                              > On 8/2/2011 8:39 PM, Don wrote:
                              > >
                              > > Dave,
                              > > Where is the "Check Out" button? I went ahead and ordered again using
                              > > XP and IE. Went through the process right to the end.
                              > > Then got this below. It's been a number of hours now. Don't see any
                              > > e-mail to confirm.
                              > >
                              > > Thank you for your interest in Silicon Labs' XO & VCXO products!
                              > >
                              > > Requested part number 532CA000539DG has been added to your order.
                              > >
                              > > Your order is being processed and you will receive a confirmation
                              > > email upon checkout.
                              > >
                              > > Your parts are expected to ship within two weeks.
                              > >
                              > > To assist you with your request, please click here to locate your
                              > > local Silicon Labs sales representative.
                              > >
                              > > Add another oscillator to your order
                              > >
                              > > Do you think "checkout" means after they have processed and tested the
                              > > sample order, they have checked out and are now sending the part
                              > > Mouser to ship to the customer?
                              > >
                              > > It's been at least 2 weeks since I first started the order process.
                              > > Earlier today, I called Si Lab Sales, and he said to wait another
                              > > week. If no sample arrives, he will directly order the sample for me.
                              > > Don
                              > >
                              > >
                              > > --- In softrock40@yahoogroups.com
                              > > <mailto:softrock40%40yahoogroups.com>, dave <dave@> wrote:
                              > > >
                              > > > Reid:
                              > > > I received samples last month. The request for part number is not a
                              > > sample
                              > > > order!. Their order page is strange. A lot of people have trouble
                              > > getting the
                              > > > check out button to appear. If you don't actually check out, you
                              > > have not
                              > > > ordered a sample. When they say "Added to your order" that really
                              > > means it was
                              > > > added to your order cart.
                              > > >
                              > > > Dave - WB6DHW
                              > > > <http://wb6dhw.com>
                              > > >
                              > > > On 8/2/2011 5:27 PM, Reid Bishop wrote:
                              > > > >
                              > > > > Dave,
                              > > > >
                              > > > > I don't know if SiLabs is processing any samples of late. I put in
                              > > a sample
                              > > > > request (and got a confirmation email) back on June 14^th . To
                              > > date, SiLabs
                              > > > > has not contacted me via Phone or email.
                              > > > >
                              > > > > Here's a portion of the email I got back...
                              > > > >
                              > > > > "Your part number request has been received by Silicon Labs.
                              > > > >
                              > > > > - Please note that submission of part number requests through the
                              > > > > http://www.silabs.com/VCXOPartNumber web utility does not
                              > > constitute an actual
                              > > > > order.
                              > > > >
                              > > > > - Your requested part number exists in Silicon Labs' database and
                              > > is available
                              > > > > to order. A Silicon Labs sales representative will contact you
                              > > soon to assist
                              > > > > you with your sample order requirements."
                              > > > >
                              > > > > Has anybody actually received samples since April of this year?
                              > > > >
                              > > > > -Reid-
                              > > > >
                              > > > > W0CNN
                              > > > >
                              > > > > ----------------------------------------------------------
                              > > > >
                              > > >
                              > >
                              > >
                              > >
                              >

                               



                            • Dave
                              Reid: That is correct. Silicon Labs apparently no longer sends samples of any of the programmable oscillators. You can get samples of the fixed
                              Message 14 of 20 , Aug 17 10:40 PM
                              • 0 Attachment
                                Reid:
                                  That is correct.  Silicon Labs apparently no longer sends samples of any of the programmable oscillators.  You can get samples of the fixed oscillators(si530,Si550,Si595, etc).

                                Dave - WB6DHW
                                <http://wb6dhw.com>

                                On 8/17/2011 8:43 PM, Reid Bishop wrote:
                                 

                                I tried AGAIN to order samples from Si Labs.

                                 

                                There is NOT an “Order Samples” button any longer- either I am offered the choice to submit my part request, or “Buy”, and then they are listed at full price in the cart.

                                 

                                I have a feeling ordering Si570 samples is no longer an option.

                                 

                                -Reid-

                                W0CNN

                                 


                                From: softrock40@yahoogroups.com [mailto:softrock40@yahoogroups.com] On Behalf Of Dave
                                Sent: Wednesday, August 03, 2011 1:44 AM
                                To: softrock40@yahoogroups.com
                                Subject: Re: [softrock40] Re: Si Labs Sample

                                 

                                 

                                Don:
                                  When you click on "Order Samples" you should see a pop up with the cart at
                                <http://www.supplier-direct.com/silabs/Cart.aspx>.  This is the same whether you buy or are ordering a sample.  If ordering a sample, the price will be 0.00 .  You must check out from the Cart page for the order to go through.
                                Try going to the link above.  Your cart with the sample order should show up.  When you check out, they will ask you many of the same questions you already answered.  Good thing their chips are better than their web programmers!

                                Dave - WB6DHW
                                <http://wb6dhw.com>

                                On 8/2/2011 11:02 PM, Don wrote:

                                 

                                Dave,
                                I went here first:
                                http://www.silabs.com/Pages/default.aspx
                                Then click on Buy or Sample Online
                                Then here:
                                http://www.silabs.com/buysample/pages/default.aspx
                                And continuing along for a sample XO device
                                And finally to this heading: XO/VCXO Part Number Utility
                                I choose Si532 and get this heading
                                XO/VCXO Part Number Builder This called Step 1, build part number
                                I put in what I want and then click Preview Configuration. I'm now in Step 2, Verify Specification.
                                I click Next. It goes to: Initiate New Part Number Request
                                It wants my Name, Address, etc, etc.This is called Step 3, Initiate Request
                                At he very bottom it says: Request Part #, Order Samples, Buy Now.
                                I click on Order Samples.
                                That's when it goes to the final page, saying

                                Thank you for your interest in Silicon Labs' XO & VCXO products!
                                > >
                                > > Requested part number 532CA000539DG has been added to your order.
                                > >
                                > > Your order is being processed and you will receive a confirmation
                                > > email upon checkout.
                                > >
                                > > Your parts are expected to ship within two weeks.
                                > >
                                > > To assist you with your request, please click here to locate your
                                > > local Silicon Labs sales representative.
                                > >
                                > > Add another oscillator to your order

                                I never see a "Check Out" button.
                                I think the path maybe quite different when you request to BUY
                                The whole procedure is very easy till the last page, when you don't know if the order really got accepted. It sounded like Sales sort of knew that ambiguity. I don't think its a pop up blocker, XP usually reports that near the top of the page. Very strange!
                                Still no e-mail
                                Don

                                --- In softrock40@yahoogroups.com, Dave <dave@...> wrote:
                                >
                                > When you click on "Order Samples" you should see the Shopping Cart
                                > pop up. I think the problem may be that browsers are blocking pop-ups.
                                > You may need to temporary disable the pop-up blocker. You should be at
                                > <http://www.supplier-direct.com/silabs/Cart.aspx>. There is a checkout
                                > box there. I was able to order a 500 MHz Si530 using Chrome under
                                > Windows 7. But, I had to put the cart URL in manually to be able to get
                                > anywhere after I clicked the checkout button. I got the email
                                > confirmation within 2 minutes of completing the checkout. Now if I
                                > could just get Chrome to print the postage from Paypal/USPS.
                                >
                                > Dave - WB6DHW
                                > <http://wb6dhw.com>
                                >
                                > On 8/2/2011 8:39 PM, Don wrote:
                                > >
                                > > Dave,
                                > > Where is the "Check Out" button? I went ahead and ordered again using
                                > > XP and IE. Went through the process right to the end.
                                > > Then got this below. It's been a number of hours now. Don't see any
                                > > e-mail to confirm.
                                > >
                                > > Thank you for your interest in Silicon Labs' XO & VCXO products!
                                > >
                                > > Requested part number 532CA000539DG has been added to your order.
                                > >
                                > > Your order is being processed and you will receive a confirmation
                                > > email upon checkout.
                                > >
                                > > Your parts are expected to ship within two weeks.
                                > >
                                > > To assist you with your request, please click here to locate your
                                > > local Silicon Labs sales representative.
                                > >
                                > > Add another oscillator to your order
                                > >
                                > > Do you think "checkout" means after they have processed and tested the
                                > > sample order, they have checked out and are now sending the part
                                > > Mouser to ship to the customer?
                                > >
                                > > It's been at least 2 weeks since I first started the order process.
                                > > Earlier today, I called Si Lab Sales, and he said to wait another
                                > > week. If no sample arrives, he will directly order the sample for me.
                                > > Don
                                > >
                                > >
                                > > --- In softrock40@yahoogroups.com
                                > > <mailto:softrock40%40yahoogroups.com>, dave <dave@> wrote:
                                > > >
                                > > > Reid:
                                > > > I received samples last month. The request for part number is not a
                                > > sample
                                > > > order!. Their order page is strange. A lot of people have trouble
                                > > getting the
                                > > > check out button to appear. If you don't actually check out, you
                                > > have not
                                > > > ordered a sample. When they say "Added to your order" that really
                                > > means it was
                                > > > added to your order cart.
                                > > >
                                > > > Dave - WB6DHW
                                > > > <http://wb6dhw.com>
                                > > >
                                > > > On 8/2/2011 5:27 PM, Reid Bishop wrote:
                                > > > >
                                > > > > Dave,
                                > > > >
                                > > > > I don't know if SiLabs is processing any samples of late. I put in
                                > > a sample
                                > > > > request (and got a confirmation email) back on June 14^th . To
                                > > date, SiLabs
                                > > > > has not contacted me via Phone or email.
                                > > > >
                                > > > > Here's a portion of the email I got back...
                                > > > >
                                > > > > "Your part number request has been received by Silicon Labs.
                                > > > >
                                > > > > - Please note that submission of part number requests through the
                                > > > > http://www.silabs.com/VCXOPartNumber web utility does not
                                > > constitute an actual
                                > > > > order.
                                > > > >
                                > > > > - Your requested part number exists in Silicon Labs' database and
                                > > is available
                                > > > > to order. A Silicon Labs sales representative will contact you
                                > > soon to assist
                                > > > > you with your sample order requirements."
                                > > > >
                                > > > > Has anybody actually received samples since April of this year?
                                > > > >
                                > > > > -Reid-
                                > > > >
                                > > > > W0CNN
                                > > > >
                                > > > > ----------------------------------------------------------
                                > > > >
                                > > >
                                > >
                                > >
                                > >
                                >

                                 


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