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Re: [softrock40] Si Labs Sample

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  • Mike Lewis
    Don, its been a while since I ordered my sample, but the web page was a little difficult to navigate and it was not easy to tell when the sample had been
    Message 1 of 20 , Aug 2, 2011
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      Don, its been a while since I ordered my sample, but the web page was a little difficult to navigate and it was not easy to tell when the sample had been correctly ordered. I did get a confirmation email that my 'order' had been placed.
      HTH,
      Mike
      K4MPL



      From: Don <don1mh@...>
      To: softrock40@yahoogroups.com
      Sent: Monday, August 1, 2011 11:30 PM
      Subject: [softrock40] Si Labs Sample

       
      Went through procedure to register. Then, completed the form for a sample. I did get a reply that I registered. I do understand about 2 weeks is the time wait to receive it. Am I supposed to get a reply confirming my sample request?



    • Sid Boyce
      I read recently, may be on another list, that SiLabs have stopped issuing si570 samples probably because of the large numbers of hams requesting them. Sometime
      Message 2 of 20 , Aug 2, 2011
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        I read recently, may be on another list, that SiLabs have stopped issuing si570 samples probably because of the large numbers of hams requesting them.
        Sometime early last year I got 2 si570A's from them for the UHFSDR - one worked for about a month and the second was DOA. Later I got 2 si598A's LVPECL after contacting a guy at one of  their UK distributors, then 2 si599's (samples) from SiLabs which I mistakenly ordered. I emailed their Sales and support saying I would return the si599's for si570A's but I got no reply.

        Since then the site has directed me to their local distributors.

        My brother in the USA also found the same but had no luck as the distributor claimed to have no knowledge of supplying samples, they could only supply bulk orders. They referred him back to SiLabs.
        73 ... Sid.

        On 02/08/11 12:02, Mike Lewis wrote:  
        Don, its been a while since I ordered my sample, but the web page was a little difficult to navigate and it was not easy to tell when the sample had been correctly ordered. I did get a confirmation email that my 'order' had been placed.
        HTH,
        Mike
        K4MPL



        From: Don <don1mh@...>
        To: softrock40@yahoogroups.com
        Sent: Monday, August 1, 2011 11:30 PM
        Subject: [softrock40] Si Labs Sample

         
        Went through procedure to register. Then, completed the form for a sample. I did get a reply that I registered. I do understand about 2 weeks is the time wait to receive it. Am I supposed to get a reply confirming my sample request?





        -- 
        Sid Boyce ... Hamradio License G3VBV, Licensed Private Pilot
        Emeritus IBM/Amdahl Mainframes and Sun/Fujitsu Servers Tech Support
        Senior Staff Specialist, Cricket Coach
        Microsoft Windows Free Zone - Linux used for all Computing Tasks
        
      • Kenneth Watson
        Many years ago I worked for semiconductor companies. No one tracks small samples to large companies. If they are relatively inexpensive ( $20 list ) they are
        Message 3 of 20 , Aug 2, 2011
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          Many years ago I worked for semiconductor companies. 

          No one tracks small samples to large companies. If they are relatively inexpensive ( $20 list )  they are extremely easy for the sales guy to get. If it gets mailed directly usually you will get it soon. If the sales guys has to justify it, forget getting a sample. It takes time to justify and then he has to spend time calling / following up with you to write a report on his samples. With large companies almost no questions are asked for any sample. With a mailing address that is not a big company there needs to be a good back story.  

          I often sampled stuff to engineers that I knew was for their private projects and had nothing to do with company business. But, they worked inside large companies..no question were asked about why we were sampling to them.

          $10,000 of samples also needed a good story. There usually was and not for personal projects.

          On Tue, Aug 2, 2011 at 6:35 AM, Sid Boyce <sboyce@...> wrote:
           

          I read recently, may be on another list, that SiLabs have stopped issuing si570 samples probably because of the large numbers of hams requesting them.
          Sometime early last year I got 2 si570A's from them for the UHFSDR - one worked for about a month and the second was DOA. Later I got 2 si598A's LVPECL after contacting a guy at one of  their UK distributors, then 2 si599's (samples) from SiLabs which I mistakenly ordered. I emailed their Sales and support saying I would return the si599's for si570A's but I got no reply.

          Since then the site has directed me to their local distributors.

          My brother in the USA also found the same but had no luck as the distributor claimed to have no knowledge of supplying samples, they could only supply bulk orders. They referred him back to SiLabs.
          73 ... Sid.



          On 02/08/11 12:02, Mike Lewis wrote:
           
          Don, its been a while since I ordered my sample, but the web page was a little difficult to navigate and it was not easy to tell when the sample had been correctly ordered. I did get a confirmation email that my 'order' had been placed.
          HTH,
          Mike
          K4MPL



          From: Don <don1mh@...>
          To: softrock40@yahoogroups.com
          Sent: Monday, August 1, 2011 11:30 PM
          Subject: [softrock40] Si Labs Sample

           
          Went through procedure to register. Then, completed the form for a sample. I did get a reply that I registered. I do understand about 2 weeks is the time wait to receive it. Am I supposed to get a reply confirming my sample request?





          -- 
          Sid Boyce ... Hamradio License G3VBV, Licensed Private Pilot
          Emeritus IBM/Amdahl Mainframes and Sun/Fujitsu Servers Tech Support
          Senior Staff Specialist, Cricket Coach
          Microsoft Windows Free Zone - Linux used for all Computing Tasks
          


        • Sid Boyce
          Thanks for the look behind the fence, very insightful. The problem, certainly with SiLabs and their distributors is in getting a response. In my limited
          Message 4 of 20 , Aug 2, 2011
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            Thanks for the look behind the fence, very insightful.
            The problem, certainly with SiLabs and their distributors is in getting a response. In my limited dealings to date, success in getting the si589A's was due to having the email address of the guy I had been in contact with previously. I got absolutely nothing using the email address suggested by his company.

            At times I wonder if the emails end up with admin type staff who know nothing about the technical aspects of the products, then get passed on to sales who don't care if you are not ordering thousands and earning them their commission.

            For almost a year I pursued Morgan Electronics (UK) for a price of HV capacitors to build LPF's for the EB104 PA. When I finally got hold of the sales guy he quoted me £1200.00 by email. My reply was that I could buy a commercial Linear Amp with all sorts of smarts and those same capacitors for a similar amount.
            73 ... Sid.
             
            On 02/08/11 15:52, Kenneth Watson wrote:  

            Many years ago I worked for semiconductor companies. 


            No one tracks small samples to large companies. If they are relatively inexpensive ( $20 list )  they are extremely easy for the sales guy to get. If it gets mailed directly usually you will get it soon. If the sales guys has to justify it, forget getting a sample. It takes time to justify and then he has to spend time calling / following up with you to write a report on his samples. With large companies almost no questions are asked for any sample. With a mailing address that is not a big company there needs to be a good back story.  

            I often sampled stuff to engineers that I knew was for their private projects and had nothing to do with company business. But, they worked inside large companies..no question were asked about why we were sampling to them.

            $10,000 of samples also needed a good story. There usually was and not for personal projects.

            On Tue, Aug 2, 2011 at 6:35 AM, Sid Boyce <sboyce@...> wrote:
             

            I read recently, may be on another list, that SiLabs have stopped issuing si570 samples probably because of the large numbers of hams requesting them.
            Sometime early last year I got 2 si570A's from them for the UHFSDR - one worked for about a month and the second was DOA. Later I got 2 si598A's LVPECL after contacting a guy at one of  their UK distributors, then 2 si599's (samples) from SiLabs which I mistakenly ordered. I emailed their Sales and support saying I would return the si599's for si570A's but I got no reply.

            Since then the site has directed me to their local distributors.

            My brother in the USA also found the same but had no luck as the distributor claimed to have no knowledge of supplying samples, they could only supply bulk orders. They referred him back to SiLabs.
            73 ... Sid.



            On 02/08/11 12:02, Mike Lewis wrote:
             
            Don, its been a while since I ordered my sample, but the web page was a little difficult to navigate and it was not easy to tell when the sample had been correctly ordered. I did get a confirmation email that my 'order' had been placed.
            HTH,
            Mike
            K4MPL



            From: Don <don1mh@...>
            To: softrock40@yahoogroups.com
            Sent: Monday, August 1, 2011 11:30 PM
            Subject: [softrock40] Si Labs Sample

             
            Went through procedure to register. Then, completed the form for a sample. I did get a reply that I registered. I do understand about 2 weeks is the time wait to receive it. Am I supposed to get a reply confirming my sample request?





            -- 
            Sid Boyce ... Hamradio License G3VBV, Licensed Private Pilot
            Emeritus IBM/Amdahl Mainframes and Sun/Fujitsu Servers Tech Support
            Senior Staff Specialist, Cricket Coach
            Microsoft Windows Free Zone - Linux used for all Computing Tasks
            



            -- 
            Sid Boyce ... Hamradio License G3VBV, Licensed Private Pilot
            Emeritus IBM/Amdahl Mainframes and Sun/Fujitsu Servers Tech Support
            Senior Staff Specialist, Cricket Coach
            Microsoft Windows Free Zone - Linux used for all Computing Tasks
            
          • Don
            Actually, what I m looking for is a Si532, a dual frequency XO. It is controlled by making a pin high or low. I did get a final page on the sample order saying
            Message 5 of 20 , Aug 2, 2011
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              Actually, what I'm looking for is a Si532, a dual frequency XO. It is controlled by making a pin high or low.

              I did get a final page on the sample order saying this:

              "Requested part number 532AA000539DG has been added to your order."

              But no e-mail to confirm. I called Sales locally here, and they guy had no real knowledge of the process and suggested I try to order again, which I did. He did say that once the programing is completed and tested for the part, it is sent off to Mouser to be shipped to me. But without any order number to track, it looks like it's up to me to bulldog the issue when it's past the 2 weeks of processing, The Si Labs sample order says this is about the time it takes. I'm going to keep on it, as best I can.
              Don


              --- In softrock40@yahoogroups.com, Sid Boyce <sboyce@...> wrote:
              >
              > I read recently, may be on another list, that SiLabs have stopped
              > issuing si570 samples probably because of the large numbers of hams
              > requesting them.
              > Sometime early last year I got 2 si570A's from them for the UHFSDR - one
              > worked for about a month and the second was DOA. Later I got 2 si598A's
              > LVPECL after contacting a guy at one of their UK distributors, then 2
              > si599's (samples) from SiLabs which I mistakenly ordered. I emailed
              > their Sales and support saying I would return the si599's for si570A's
              > but I got no reply.
              >
              > Since then the site has directed me to their local distributors.
              >
              > My brother in the USA also found the same but had no luck as the
              > distributor claimed to have no knowledge of supplying samples, they
              > could only supply bulk orders. They referred him back to SiLabs.
              > 73 ... Sid.
              >
              > On 02/08/11 12:02, Mike Lewis wrote:
              > > Don, its been a while since I ordered my sample, but the web page was
              > > a little difficult to navigate and it was not easy to tell when the
              > > sample had been correctly ordered. I did get a confirmation email that
              > > my 'order' had been placed.
              > > HTH,
              > > Mike
              > > K4MPL
              > >
              > >
              > > ------------------------------------------------------------------------
              > > *From:* Don <don1mh@...>
              > > *To:* softrock40@yahoogroups.com
              > > *Sent:* Monday, August 1, 2011 11:30 PM
              > > *Subject:* [softrock40] Si Labs Sample
              > >
              > > Went through procedure to register. Then, completed the form for a
              > > sample. I did get a reply that I registered. I do understand about 2
              > > weeks is the time wait to receive it. Am I supposed to get a reply
              > > confirming my sample request?
              > >
              > >
              > >
              > >
              >
              >
              > --
              > Sid Boyce ... Hamradio License G3VBV, Licensed Private Pilot
              > Emeritus IBM/Amdahl Mainframes and Sun/Fujitsu Servers Tech Support
              > Senior Staff Specialist, Cricket Coach
              > Microsoft Windows Free Zone - Linux used for all Computing Tasks
              >
            • dave
              Don: After it is added to your order, you then have to check out. I had the members of our club build order sample Si590 s. Several had problems. As I
              Message 6 of 20 , Aug 2, 2011
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                Don:
                  After it is added to your order, you then have to check out.  I had the members of our club build order sample Si590's.  Several had problems.  As I recall, Win 7 and Firefox were  problems with their site.  They may use a pop up for the checkout.  You get a confirmation E-Mail within minutes of ordering.

                Dave - WB6DHW
                <http://wb6dhw.com>

                On 8/2/2011 10:11 AM, Don wrote:
                 

                Actually, what I'm looking for is a Si532, a dual frequency XO. It is controlled by making a pin high or low.

                I did get a final page on the sample order saying this:

                "Requested part number 532AA000539DG has been added to your order."

                But no e-mail to confirm. I called Sales locally here, and they guy had no real knowledge of the process and suggested I try to order again, which I did. He did say that once the programing is completed and tested for the part, it is sent off to Mouser to be shipped to me. But without any order number to track, it looks like it's up to me to bulldog the issue when it's past the 2 weeks of processing, The Si Labs sample order says this is about the time it takes. I'm going to keep on it, as best I can.
                Don

                --- In softrock40@yahoogroups.com, Sid Boyce <sboyce@...> wrote:
                >
                > I read recently, may be on another list, that SiLabs have stopped
                > issuing si570 samples probably because of the large numbers of hams
                > requesting them.
                > Sometime early last year I got 2 si570A's from them for the UHFSDR - one
                > worked for about a month and the second was DOA. Later I got 2 si598A's
                > LVPECL after contacting a guy at one of their UK distributors, then 2
                > si599's (samples) from SiLabs which I mistakenly ordered. I emailed
                > their Sales and support saying I would return the si599's for si570A's
                > but I got no reply.
                >
                > Since then the site has directed me to their local distributors.
                >
                > My brother in the USA also found the same but had no luck as the
                > distributor claimed to have no knowledge of supplying samples, they
                > could only supply bulk orders. They referred him back to SiLabs.
                > 73 ... Sid.
                >
                > On 02/08/11 12:02, Mike Lewis wrote:
                > > Don, its been a while since I ordered my sample, but the web page was
                > > a little difficult to navigate and it was not easy to tell when the
                > > sample had been correctly ordered. I did get a confirmation email that
                > > my 'order' had been placed.
                > > HTH,
                > > Mike
                > > K4MPL
                > >
                > >
                > > ----------------------------------------------------------
                > > *From:* Don <don1mh@...>
                > > *To:* softrock40@yahoogroups.com
                > > *Sent:* Monday, August 1, 2011 11:30 PM
                > > *Subject:* [softrock40] Si Labs Sample
                > >
                > > Went through procedure to register. Then, completed the form for a
                > > sample. I did get a reply that I registered. I do understand about 2
                > > weeks is the time wait to receive it. Am I supposed to get a reply
                > > confirming my sample request?
                > >
                > >
                > >
                > >
                >
                >
                > --
                > Sid Boyce ... Hamradio License G3VBV, Licensed Private Pilot
                > Emeritus IBM/Amdahl Mainframes and Sun/Fujitsu Servers Tech Support
                > Senior Staff Specialist, Cricket Coach
                > Microsoft Windows Free Zone - Linux used for all Computing Tasks
                >



              • Kenneth Watson
                For small orders distributors are your best bet. Finding one that has your needs in stock is another matter. IF Tony would give a heads up on which one he
                Message 7 of 20 , Aug 2, 2011
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                  For small orders distributors are your best bet. Finding one that has your needs in stock is another matter. IF Tony would give a heads up on which one he uses, they would have product in stock because they have demand. I would not expect to get his cost though.

                  Distributors are authorized resellers. They only inventory what is moving in some quantity. If it develops you are the only person demanding a item, they may have minimum order quantities and you get a real poor price for a few or get completely ignored because it is not economically prudent for them to take your order. 

                  Manufactures stock almost nothing intentionally and build to order mostly. Sometimes they have a lot of something from a cancellation bankruptcy/going out of business sort of thing or just plain forecast error.



                  On Tue, Aug 2, 2011 at 12:12 PM, dave <dave@...> wrote:
                   

                  Don:
                    After it is added to your order, you then have to check out.  I had the members of our club build order sample Si590's.  Several had problems.  As I recall, Win 7 and Firefox were  problems with their site.  They may use a pop up for the checkout.  You get a confirmation E-Mail within minutes of ordering.

                  Dave - WB6DHW
                  <http://wb6dhw.com>



                  On 8/2/2011 10:11 AM, Don wrote:
                   

                  Actually, what I'm looking for is a Si532, a dual frequency XO. It is controlled by making a pin high or low.

                  I did get a final page on the sample order saying this:

                  "Requested part number 532AA000539DG has been added to your order."

                  But no e-mail to confirm. I called Sales locally here, and they guy had no real knowledge of the process and suggested I try to order again, which I did. He did say that once the programing is completed and tested for the part, it is sent off to Mouser to be shipped to me. But without any order number to track, it looks like it's up to me to bulldog the issue when it's past the 2 weeks of processing, The Si Labs sample order says this is about the time it takes. I'm going to keep on it, as best I can.
                  Don

                  --- In softrock40@yahoogroups.com, Sid Boyce <sboyce@...> wrote:
                  >
                  > I read recently, may be on another list, that SiLabs have stopped
                  > issuing si570 samples probably because of the large numbers of hams
                  > requesting them.
                  > Sometime early last year I got 2 si570A's from them for the UHFSDR - one
                  > worked for about a month and the second was DOA. Later I got 2 si598A's
                  > LVPECL after contacting a guy at one of their UK distributors, then 2
                  > si599's (samples) from SiLabs which I mistakenly ordered. I emailed
                  > their Sales and support saying I would return the si599's for si570A's
                  > but I got no reply.
                  >
                  > Since then the site has directed me to their local distributors.
                  >
                  > My brother in the USA also found the same but had no luck as the
                  > distributor claimed to have no knowledge of supplying samples, they
                  > could only supply bulk orders. They referred him back to SiLabs.
                  > 73 ... Sid.
                  >
                  > On 02/08/11 12:02, Mike Lewis wrote:
                  > > Don, its been a while since I ordered my sample, but the web page was
                  > > a little difficult to navigate and it was not easy to tell when the
                  > > sample had been correctly ordered. I did get a confirmation email that
                  > > my 'order' had been placed.
                  > > HTH,
                  > > Mike
                  > > K4MPL
                  > >
                  > >
                  > > ----------------------------------------------------------
                  > > *From:* Don <don1mh@...>
                  > > *To:* softrock40@yahoogroups.com
                  > > *Sent:* Monday, August 1, 2011 11:30 PM
                  > > *Subject:* [softrock40] Si Labs Sample
                  > >
                  > > Went through procedure to register. Then, completed the form for a
                  > > sample. I did get a reply that I registered. I do understand about 2
                  > > weeks is the time wait to receive it. Am I supposed to get a reply
                  > > confirming my sample request?
                  > >
                  > >
                  > >
                  > >
                  >
                  >
                  > --
                  > Sid Boyce ... Hamradio License G3VBV, Licensed Private Pilot
                  > Emeritus IBM/Amdahl Mainframes and Sun/Fujitsu Servers Tech Support
                  > Senior Staff Specialist, Cricket Coach
                  > Microsoft Windows Free Zone - Linux used for all Computing Tasks
                  >




                • Don
                  Thanks very much. I was using Ubuntu and Firefox. I did not see a checkout spot on the page. I m going to use good old XP and try again. I knew there
                  Message 8 of 20 , Aug 2, 2011
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                    Thanks very much. I was using Ubuntu and Firefox. I did not see a checkout spot on the page. I'm going to use good old XP and try again.
                    I knew there something wrong!
                    Don

                    --- In softrock40@yahoogroups.com, dave <dave@...> wrote:
                    >

                    > Don:
                    > After it is added to your order, you then have to check out. I had the
                    > members of our club build order sample Si590's. Several had problems. As I
                    > recall, Win 7 and Firefox were problems with their site. They may use a pop up
                    > for the checkout. You get a confirmation E-Mail within minutes of ordering.
                    >
                    > Dave - WB6DHW
                    > <http://wb6dhw.com>
                    >
                    > On 8/2/2011 10:11 AM, Don wrote:
                    > >
                    > > Actually, what I'm looking for is a Si532, a dual frequency XO. It is
                    > > controlled by making a pin high or low.
                    > >
                    > > I did get a final page on the sample order saying this:
                    > >
                    > > "Requested part number 532AA000539DG has been added to your order."
                    > >
                    > > But no e-mail to confirm. I called Sales locally here, and they guy had no
                    > > real knowledge of the process and suggested I try to order again, which I did.
                    > > He did say that once the programing is completed and tested for the part, it
                    > > is sent off to Mouser to be shipped to me. But without any order number to
                    > > track, it looks like it's up to me to bulldog the issue when it's past the 2
                    > > weeks of processing, The Si Labs sample order says this is about the time it
                    > > takes. I'm going to keep on it, as best I can.
                    > > Don
                    > >
                    > > --- In softrock40@yahoogroups.com <mailto:softrock40%40yahoogroups.com>, Sid
                    > > Boyce <sboyce@> wrote:
                    > > >
                    > > > I read recently, may be on another list, that SiLabs have stopped
                    > > > issuing si570 samples probably because of the large numbers of hams
                    > > > requesting them.
                    > > > Sometime early last year I got 2 si570A's from them for the UHFSDR - one
                    > > > worked for about a month and the second was DOA. Later I got 2 si598A's
                    > > > LVPECL after contacting a guy at one of their UK distributors, then 2
                    > > > si599's (samples) from SiLabs which I mistakenly ordered. I emailed
                    > > > their Sales and support saying I would return the si599's for si570A's
                    > > > but I got no reply.
                    > > >
                    > > > Since then the site has directed me to their local distributors.
                    > > >
                    > > > My brother in the USA also found the same but had no luck as the
                    > > > distributor claimed to have no knowledge of supplying samples, they
                    > > > could only supply bulk orders. They referred him back to SiLabs.
                    > > > 73 ... Sid.
                    > > >
                    > > > On 02/08/11 12:02, Mike Lewis wrote:
                    > > > > Don, its been a while since I ordered my sample, but the web page was
                    > > > > a little difficult to navigate and it was not easy to tell when the
                    > > > > sample had been correctly ordered. I did get a confirmation email that
                    > > > > my 'order' had been placed.
                    > > > > HTH,
                    > > > > Mike
                    > > > > K4MPL
                    > > > >
                    > > > >
                    > > > > ----------------------------------------------------------
                    > > > > *From:* Don <don1mh@>
                    > > > > *To:* softrock40@yahoogroups.com <mailto:softrock40%40yahoogroups.com>
                    > > > > *Sent:* Monday, August 1, 2011 11:30 PM
                    > > > > *Subject:* [softrock40] Si Labs Sample
                    > > > >
                    > > > > Went through procedure to register. Then, completed the form for a
                    > > > > sample. I did get a reply that I registered. I do understand about 2
                    > > > > weeks is the time wait to receive it. Am I supposed to get a reply
                    > > > > confirming my sample request?
                    > > > >
                    > > > >
                    > > > >
                    > > > >
                    > > >
                    > > >
                    > > > --
                    > > > Sid Boyce ... Hamradio License G3VBV, Licensed Private Pilot
                    > > > Emeritus IBM/Amdahl Mainframes and Sun/Fujitsu Servers Tech Support
                    > > > Senior Staff Specialist, Cricket Coach
                    > > > Microsoft Windows Free Zone - Linux used for all Computing Tasks
                    > > >
                    > >
                    > >
                    > >
                    >
                  • Reid Bishop
                    Dave, I don t know if SiLabs is processing any samples of late. I put in a sample request (and got a confirmation email) back on June 14th. To date, SiLabs
                    Message 9 of 20 , Aug 2, 2011
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                      Dave,

                       

                      I don’t know if SiLabs is processing any samples of late.  I put in a sample request (and got a confirmation email) back on June 14th.  To date, SiLabs has not contacted me via Phone or email.

                       

                      Here’s a portion of the email I got back…

                       

                      Your part number request has been received by Silicon Labs.

                       

                      - Please note that submission of part number requests through the http://www.silabs.com/VCXOPartNumber web utility does not constitute an actual order.

                      - Your requested part number exists in Silicon Labs' database and is available to order. A Silicon Labs sales representative will contact you soon to assist you with your sample order requirements.”

                       

                      Has anybody actually received samples since April of this year?

                       

                      -Reid-

                      W0CNN

                       


                      From: softrock40@yahoogroups.com [mailto:softrock40@yahoogroups.com] On Behalf Of dave
                      Sent: Tuesday, August 02, 2011 12:12 PM
                      To: softrock40@yahoogroups.com
                      Subject: Re: [softrock40] Re: Si Labs Sample

                       

                       

                      Don:
                        After it is added to your order, you then have to check out.  I had the members of our club build order sample Si590's.  Several had problems.  As I recall, Win 7 and Firefox were  problems with their site.  They may use a pop up for the checkout.  You get a confirmation E-Mail within minutes of ordering.

                      Dave - WB6DHW
                      <http://wb6dhw.com>

                      On 8/2/2011 10:11 AM, Don wrote:

                       

                      Actually, what I'm looking for is a Si532, a dual frequency XO. It is controlled by making a pin high or low.

                      I did get a final page on the sample order saying this:

                      "Requested part number 532AA000539DG has been added to your order."

                      But no e-mail to confirm. I called Sales locally here, and they guy had no real knowledge of the process and suggested I try to order again, which I did. He did say that once the programing is completed and tested for the part, it is sent off to Mouser to be shipped to me. But without any order number to track, it looks like it's up to me to bulldog the issue when it's past the 2 weeks of processing, The Si Labs sample order says this is about the time it takes. I'm going to keep on it, as best I can.
                      Don

                      --- In softrock40@yahoogroups.com, Sid Boyce <sboyce@...> wrote:
                      >
                      > I read recently, may be on another list, that SiLabs have stopped
                      > issuing si570 samples probably because of the large numbers of hams
                      > requesting them.
                      > Sometime early last year I got 2 si570A's from them for the UHFSDR - one
                      > worked for about a month and the second was DOA. Later I got 2 si598A's
                      > LVPECL after contacting a guy at one of their UK distributors, then 2
                      > si599's (samples) from SiLabs which I mistakenly ordered. I emailed
                      > their Sales and support saying I would return the si599's for si570A's
                      > but I got no reply.
                      >
                      > Since then the site has directed me to their local distributors.
                      >
                      > My brother in the USA also found the same but had no luck as the
                      > distributor claimed to have no knowledge of supplying samples, they
                      > could only supply bulk orders. They referred him back to SiLabs.
                      > 73 ... Sid.
                      >
                      > On 02/08/11 12:02, Mike Lewis wrote:
                      > > Don, its been a while since I ordered my sample, but the web page was
                      > > a little difficult to navigate and it was not easy to tell when the
                      > > sample had been correctly ordered. I did get a confirmation email that
                      > > my 'order' had been placed.
                      > > HTH,
                      > > Mike
                      > > K4MPL
                      > >
                      > >
                      > > ----------------------------------------------------------
                      > > *From:* Don <don1mh@...>
                      > > *To:* softrock40@yahoogroups.com
                      > > *Sent:* Monday, August 1, 2011 11:30 PM
                      > > *Subject:* [softrock40] Si Labs Sample
                      > >
                      > > Went through procedure to register. Then, completed the form for a
                      > > sample. I did get a reply that I registered. I do understand about 2
                      > > weeks is the time wait to receive it. Am I supposed to get a reply
                      > > confirming my sample request?
                      > >
                      > >
                      > >
                      > >
                      >
                      >
                      > --
                      > Sid Boyce ... Hamradio License G3VBV, Licensed Private Pilot
                      > Emeritus IBM/Amdahl Mainframes and Sun/Fujitsu Servers Tech Support
                      > Senior Staff Specialist, Cricket Coach
                      > Microsoft Windows Free Zone - Linux used for all Computing Tasks
                      >

                       

                       

                    • dave
                      Reid: I received samples last month. The request for part number is not a sample order!. Their order page is strange. A lot of people have trouble getting
                      Message 10 of 20 , Aug 2, 2011
                      • 0 Attachment
                        Reid:
                          I received samples last month.  The request for part number is not a sample order!.  Their order page is strange.  A lot of people have trouble getting the check out button to appear.  If you don't actually check out, you have not ordered a sample.  When they say "Added to your order" that really means it was added to your order cart.

                        Dave - WB6DHW
                        <http://wb6dhw.com>

                        On 8/2/2011 5:27 PM, Reid Bishop wrote:
                         

                        Dave,

                         

                        I don’t know if SiLabs is processing any samples of late.  I put in a sample request (and got a confirmation email) back on June 14th.  To date, SiLabs has not contacted me via Phone or email.

                         

                        Here’s a portion of the email I got back…

                         

                        Your part number request has been received by Silicon Labs.

                         

                        - Please note that submission of part number requests through the http://www.silabs.com/VCXOPartNumber web utility does not constitute an actual order.

                        - Your requested part number exists in Silicon Labs' database and is available to order. A Silicon Labs sales representative will contact you soon to assist you with your sample order requirements.”

                         

                        Has anybody actually received samples since April of this year?

                         

                        -Reid-

                        W0CNN

                         




                      • Reid Bishop
                        Dave, Good to know you did get samples. I know for sure that I did the check-out thing. so not sure why they never processed the sample request. I ll just
                        Message 11 of 20 , Aug 2, 2011
                        • 0 Attachment

                          Dave,

                           

                          Good to know you did get samples.  I know for sure that I did the check-out thing… so not sure why they never processed the sample request.  I’ll just have to try again.

                           

                          -Reid-

                          W0CNN

                           


                          From: softrock40@yahoogroups.com [mailto:softrock40@yahoogroups.com] On Behalf Of dave
                          Sent: Tuesday, August 02, 2011 6:46 PM
                          To: softrock40@yahoogroups.com
                          Subject: Re: [softrock40] Re: Si Labs Sample

                           

                           

                          Reid:
                            I received samples last month.  The request for part number is not a sample order!.  Their order page is strange.  A lot of people have trouble getting the check out button to appear.  If you don't actually check out, you have not ordered a sample.  When they say "Added to your order" that really means it was added to your order cart.

                          Dave - WB6DHW
                          <http://wb6dhw.com>

                          On 8/2/2011 5:27 PM, Reid Bishop wrote:

                           

                          Dave,

                           

                          I don’t know if SiLabs is processing any samples of late.  I put in a sample request (and got a confirmation email) back on June 14th.  To date, SiLabs has not contacted me via Phone or email.

                           

                          Here’s a portion of the email I got back…

                           

                          Your part number request has been received by Silicon Labs.

                           

                          - Please note that submission of part number requests through the http://www.silabs.com/VCXOPartNumber web utility does not constitute an actual order.

                          - Your requested part number exists in Silicon Labs' database and is available to order. A Silicon Labs sales representative will contact you soon to assist you with your sample order requirements.”

                           

                          Has anybody actually received samples since April of this year?

                           

                          -Reid-

                          W0CNN

                           


                           

                           

                        • Don
                          Dave, Where is the Check Out button? I went ahead and ordered again using XP and IE. Went through the process right to the end. Then got this below. It s
                          Message 12 of 20 , Aug 2, 2011
                          • 0 Attachment
                            Dave,
                            Where is the "Check Out" button? I went ahead and ordered again using XP and IE. Went through the process right to the end.
                            Then got this below. It's been a number of hours now. Don't see any e-mail to confirm.

                            Thank you for your interest in Silicon Labs' XO & VCXO products!

                            Requested part number 532CA000539DG has been added to your order.

                            Your order is being processed and you will receive a confirmation email upon checkout.

                            Your parts are expected to ship within two weeks.

                            To assist you with your request, please click here to locate your local Silicon Labs sales representative.

                            Add another oscillator to your order


                            Do you think "checkout" means after they have processed and tested the sample order, they have checked out and are now sending the part Mouser to ship to the customer?

                            It's been at least 2 weeks since I first started the order process. Earlier today, I called Si Lab Sales, and he said to wait another week. If no sample arrives, he will directly order the sample for me.
                            Don


                            --- In softrock40@yahoogroups.com, dave <dave@...> wrote:
                            >
                            > Reid:
                            > I received samples last month. The request for part number is not a sample
                            > order!. Their order page is strange. A lot of people have trouble getting the
                            > check out button to appear. If you don't actually check out, you have not
                            > ordered a sample. When they say "Added to your order" that really means it was
                            > added to your order cart.
                            >
                            > Dave - WB6DHW
                            > <http://wb6dhw.com>
                            >
                            > On 8/2/2011 5:27 PM, Reid Bishop wrote:
                            > >
                            > > Dave,
                            > >
                            > > I don't know if SiLabs is processing any samples of late. I put in a sample
                            > > request (and got a confirmation email) back on June 14^th . To date, SiLabs
                            > > has not contacted me via Phone or email.
                            > >
                            > > Here's a portion of the email I got back...
                            > >
                            > > "Your part number request has been received by Silicon Labs.
                            > >
                            > > - Please note that submission of part number requests through the
                            > > http://www.silabs.com/VCXOPartNumber web utility does not constitute an actual
                            > > order.
                            > >
                            > > - Your requested part number exists in Silicon Labs' database and is available
                            > > to order. A Silicon Labs sales representative will contact you soon to assist
                            > > you with your sample order requirements."
                            > >
                            > > Has anybody actually received samples since April of this year?
                            > >
                            > > -Reid-
                            > >
                            > > W0CNN
                            > >
                            > > --------------------------------------------------------------------------------
                            > >
                            >
                          • Dave
                            When you click on Order Samples you should see the Shopping Cart pop up. I think the problem may be that browsers are blocking pop-ups. You may need to
                            Message 13 of 20 , Aug 2, 2011
                            • 0 Attachment
                                 When you click on "Order Samples" you should see the Shopping Cart pop up.  I think the problem may be that browsers are blocking pop-ups.  You may need to temporary disable the pop-up blocker.  You should be at
                              <http://www.supplier-direct.com/silabs/Cart.aspx>.  There is a checkout box there.  I was able to order a 500 MHz Si530 using Chrome under Windows 7.  But, I had to put the cart URL in manually to be able to get anywhere after I clicked the checkout button.  I got the email confirmation within 2 minutes of completing the checkout.  Now if I could just get Chrome to print the postage from Paypal/USPS.

                              Dave - WB6DHW
                              <http://wb6dhw.com>

                              On 8/2/2011 8:39 PM, Don wrote:
                               

                              Dave,
                              Where is the "Check Out" button? I went ahead and ordered again using XP and IE. Went through the process right to the end.
                              Then got this below. It's been a number of hours now. Don't see any e-mail to confirm.

                              Thank you for your interest in Silicon Labs' XO & VCXO products!

                              Requested part number 532CA000539DG has been added to your order.

                              Your order is being processed and you will receive a confirmation email upon checkout.

                              Your parts are expected to ship within two weeks.

                              To assist you with your request, please click here to locate your local Silicon Labs sales representative.

                              Add another oscillator to your order

                              Do you think "checkout" means after they have processed and tested the sample order, they have checked out and are now sending the part Mouser to ship to the customer?

                              It's been at least 2 weeks since I first started the order process. Earlier today, I called Si Lab Sales, and he said to wait another week. If no sample arrives, he will directly order the sample for me.
                              Don


                              --- In softrock40@yahoogroups.com, dave <dave@...> wrote:
                              >
                              > Reid:
                              > I received samples last month. The request for part number is not a sample
                              > order!. Their order page is strange. A lot of people have trouble getting the
                              > check out button to appear. If you don't actually check out, you have not
                              > ordered a sample. When they say "Added to your order" that really means it was
                              > added to your order cart.
                              >
                              > Dave - WB6DHW
                              > <http://wb6dhw.com>
                              >
                              > On 8/2/2011 5:27 PM, Reid Bishop wrote:
                              > >
                              > > Dave,
                              > >
                              > > I don't know if SiLabs is processing any samples of late. I put in a sample
                              > > request (and got a confirmation email) back on June 14^th . To date, SiLabs
                              > > has not contacted me via Phone or email.
                              > >
                              > > Here's a portion of the email I got back...
                              > >
                              > > "Your part number request has been received by Silicon Labs.
                              > >
                              > > - Please note that submission of part number requests through the
                              > > http://www.silabs.com/VCXOPartNumber web utility does not constitute an actual
                              > > order.
                              > >
                              > > - Your requested part number exists in Silicon Labs' database and is available
                              > > to order. A Silicon Labs sales representative will contact you soon to assist
                              > > you with your sample order requirements."
                              > >
                              > > Has anybody actually received samples since April of this year?
                              > >
                              > > -Reid-
                              > >
                              > > W0CNN
                              > >
                              > > ----------------------------------------------------------
                              > >
                              >



                            • Don
                              Dave, I went here first: http://www.silabs.com/Pages/default.aspx Then click on Buy or Sample Online Then here:
                              Message 14 of 20 , Aug 2, 2011
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                                Dave,
                                I went here first:
                                http://www.silabs.com/Pages/default.aspx
                                Then click on Buy or Sample Online
                                Then here:
                                http://www.silabs.com/buysample/pages/default.aspx
                                And continuing along for a sample XO device
                                And finally to this heading: XO/VCXO Part Number Utility
                                I choose Si532 and get this heading
                                XO/VCXO Part Number Builder This called Step 1, build part number
                                I put in what I want and then click Preview Configuration. I'm now in Step 2, Verify Specification.
                                I click Next. It goes to: Initiate New Part Number Request
                                It wants my Name, Address, etc, etc.This is called Step 3, Initiate Request
                                At he very bottom it says: Request Part #, Order Samples, Buy Now.
                                I click on Order Samples.
                                That's when it goes to the final page, saying

                                Thank you for your interest in Silicon Labs' XO & VCXO products!
                                > >
                                > > Requested part number 532CA000539DG has been added to your order.
                                > >
                                > > Your order is being processed and you will receive a confirmation
                                > > email upon checkout.
                                > >
                                > > Your parts are expected to ship within two weeks.
                                > >
                                > > To assist you with your request, please click here to locate your
                                > > local Silicon Labs sales representative.
                                > >
                                > > Add another oscillator to your order

                                I never see a "Check Out" button.
                                I think the path maybe quite different when you request to BUY
                                The whole procedure is very easy till the last page, when you don't know if the order really got accepted. It sounded like Sales sort of knew that ambiguity. I don't think its a pop up blocker, XP usually reports that near the top of the page. Very strange!
                                Still no e-mail
                                Don




                                --- In softrock40@yahoogroups.com, Dave <dave@...> wrote:
                                >
                                > When you click on "Order Samples" you should see the Shopping Cart
                                > pop up. I think the problem may be that browsers are blocking pop-ups.
                                > You may need to temporary disable the pop-up blocker. You should be at
                                > <http://www.supplier-direct.com/silabs/Cart.aspx>. There is a checkout
                                > box there. I was able to order a 500 MHz Si530 using Chrome under
                                > Windows 7. But, I had to put the cart URL in manually to be able to get
                                > anywhere after I clicked the checkout button. I got the email
                                > confirmation within 2 minutes of completing the checkout. Now if I
                                > could just get Chrome to print the postage from Paypal/USPS.
                                >
                                > Dave - WB6DHW
                                > <http://wb6dhw.com>
                                >
                                > On 8/2/2011 8:39 PM, Don wrote:
                                > >
                                > > Dave,
                                > > Where is the "Check Out" button? I went ahead and ordered again using
                                > > XP and IE. Went through the process right to the end.
                                > > Then got this below. It's been a number of hours now. Don't see any
                                > > e-mail to confirm.
                                > >
                                > > Thank you for your interest in Silicon Labs' XO & VCXO products!
                                > >
                                > > Requested part number 532CA000539DG has been added to your order.
                                > >
                                > > Your order is being processed and you will receive a confirmation
                                > > email upon checkout.
                                > >
                                > > Your parts are expected to ship within two weeks.
                                > >
                                > > To assist you with your request, please click here to locate your
                                > > local Silicon Labs sales representative.
                                > >
                                > > Add another oscillator to your order
                                > >
                                > > Do you think "checkout" means after they have processed and tested the
                                > > sample order, they have checked out and are now sending the part
                                > > Mouser to ship to the customer?
                                > >
                                > > It's been at least 2 weeks since I first started the order process.
                                > > Earlier today, I called Si Lab Sales, and he said to wait another
                                > > week. If no sample arrives, he will directly order the sample for me.
                                > > Don
                                > >
                                > >
                                > > --- In softrock40@yahoogroups.com
                                > > <mailto:softrock40%40yahoogroups.com>, dave <dave@> wrote:
                                > > >
                                > > > Reid:
                                > > > I received samples last month. The request for part number is not a
                                > > sample
                                > > > order!. Their order page is strange. A lot of people have trouble
                                > > getting the
                                > > > check out button to appear. If you don't actually check out, you
                                > > have not
                                > > > ordered a sample. When they say "Added to your order" that really
                                > > means it was
                                > > > added to your order cart.
                                > > >
                                > > > Dave - WB6DHW
                                > > > <http://wb6dhw.com>
                                > > >
                                > > > On 8/2/2011 5:27 PM, Reid Bishop wrote:
                                > > > >
                                > > > > Dave,
                                > > > >
                                > > > > I don't know if SiLabs is processing any samples of late. I put in
                                > > a sample
                                > > > > request (and got a confirmation email) back on June 14^th . To
                                > > date, SiLabs
                                > > > > has not contacted me via Phone or email.
                                > > > >
                                > > > > Here's a portion of the email I got back...
                                > > > >
                                > > > > "Your part number request has been received by Silicon Labs.
                                > > > >
                                > > > > - Please note that submission of part number requests through the
                                > > > > http://www.silabs.com/VCXOPartNumber web utility does not
                                > > constitute an actual
                                > > > > order.
                                > > > >
                                > > > > - Your requested part number exists in Silicon Labs' database and
                                > > is available
                                > > > > to order. A Silicon Labs sales representative will contact you
                                > > soon to assist
                                > > > > you with your sample order requirements."
                                > > > >
                                > > > > Has anybody actually received samples since April of this year?
                                > > > >
                                > > > > -Reid-
                                > > > >
                                > > > > W0CNN
                                > > > >
                                > > > > ----------------------------------------------------------
                                > > > >
                                > > >
                                > >
                                > >
                                > >
                                >
                              • Dave
                                Don: When you click on Order Samples you should see a pop up with the cart at . This is the same whether
                                Message 15 of 20 , Aug 3, 2011
                                • 0 Attachment
                                  Don:
                                    When you click on "Order Samples" you should see a pop up with the cart at
                                  <http://www.supplier-direct.com/silabs/Cart.aspx>.  This is the same whether you buy or are ordering a sample.  If ordering a sample, the price will be 0.00 .  You must check out from the Cart page for the order to go through.
                                  Try going to the link above.  Your cart with the sample order should show up.  When you check out, they will ask you many of the same questions you already answered.  Good thing their chips are better than their web programmers!

                                  Dave - WB6DHW
                                  <http://wb6dhw.com>

                                  On 8/2/2011 11:02 PM, Don wrote:
                                   

                                  Dave,
                                  I went here first:
                                  http://www.silabs.com/Pages/default.aspx
                                  Then click on Buy or Sample Online
                                  Then here:
                                  http://www.silabs.com/buysample/pages/default.aspx
                                  And continuing along for a sample XO device
                                  And finally to this heading: XO/VCXO Part Number Utility
                                  I choose Si532 and get this heading
                                  XO/VCXO Part Number Builder This called Step 1, build part number
                                  I put in what I want and then click Preview Configuration. I'm now in Step 2, Verify Specification.
                                  I click Next. It goes to: Initiate New Part Number Request
                                  It wants my Name, Address, etc, etc.This is called Step 3, Initiate Request
                                  At he very bottom it says: Request Part #, Order Samples, Buy Now.
                                  I click on Order Samples.
                                  That's when it goes to the final page, saying

                                  Thank you for your interest in Silicon Labs' XO & VCXO products!
                                  > >
                                  > > Requested part number 532CA000539DG has been added to your order.
                                  > >
                                  > > Your order is being processed and you will receive a confirmation
                                  > > email upon checkout.
                                  > >
                                  > > Your parts are expected to ship within two weeks.
                                  > >
                                  > > To assist you with your request, please click here to locate your
                                  > > local Silicon Labs sales representative.
                                  > >
                                  > > Add another oscillator to your order

                                  I never see a "Check Out" button.
                                  I think the path maybe quite different when you request to BUY
                                  The whole procedure is very easy till the last page, when you don't know if the order really got accepted. It sounded like Sales sort of knew that ambiguity. I don't think its a pop up blocker, XP usually reports that near the top of the page. Very strange!
                                  Still no e-mail
                                  Don

                                  --- In softrock40@yahoogroups.com, Dave <dave@...> wrote:
                                  >
                                  > When you click on "Order Samples" you should see the Shopping Cart
                                  > pop up. I think the problem may be that browsers are blocking pop-ups.
                                  > You may need to temporary disable the pop-up blocker. You should be at
                                  > <http://www.supplier-direct.com/silabs/Cart.aspx>. There is a checkout
                                  > box there. I was able to order a 500 MHz Si530 using Chrome under
                                  > Windows 7. But, I had to put the cart URL in manually to be able to get
                                  > anywhere after I clicked the checkout button. I got the email
                                  > confirmation within 2 minutes of completing the checkout. Now if I
                                  > could just get Chrome to print the postage from Paypal/USPS.
                                  >
                                  > Dave - WB6DHW
                                  > <http://wb6dhw.com>
                                  >
                                  > On 8/2/2011 8:39 PM, Don wrote:
                                  > >
                                  > > Dave,
                                  > > Where is the "Check Out" button? I went ahead and ordered again using
                                  > > XP and IE. Went through the process right to the end.
                                  > > Then got this below. It's been a number of hours now. Don't see any
                                  > > e-mail to confirm.
                                  > >
                                  > > Thank you for your interest in Silicon Labs' XO & VCXO products!
                                  > >
                                  > > Requested part number 532CA000539DG has been added to your order.
                                  > >
                                  > > Your order is being processed and you will receive a confirmation
                                  > > email upon checkout.
                                  > >
                                  > > Your parts are expected to ship within two weeks.
                                  > >
                                  > > To assist you with your request, please click here to locate your
                                  > > local Silicon Labs sales representative.
                                  > >
                                  > > Add another oscillator to your order
                                  > >
                                  > > Do you think "checkout" means after they have processed and tested the
                                  > > sample order, they have checked out and are now sending the part
                                  > > Mouser to ship to the customer?
                                  > >
                                  > > It's been at least 2 weeks since I first started the order process.
                                  > > Earlier today, I called Si Lab Sales, and he said to wait another
                                  > > week. If no sample arrives, he will directly order the sample for me.
                                  > > Don
                                  > >
                                  > >
                                  > > --- In softrock40@yahoogroups.com
                                  > > <mailto:softrock40%40yahoogroups.com>, dave <dave@> wrote:
                                  > > >
                                  > > > Reid:
                                  > > > I received samples last month. The request for part number is not a
                                  > > sample
                                  > > > order!. Their order page is strange. A lot of people have trouble
                                  > > getting the
                                  > > > check out button to appear. If you don't actually check out, you
                                  > > have not
                                  > > > ordered a sample. When they say "Added to your order" that really
                                  > > means it was
                                  > > > added to your order cart.
                                  > > >
                                  > > > Dave - WB6DHW
                                  > > > <http://wb6dhw.com>
                                  > > >
                                  > > > On 8/2/2011 5:27 PM, Reid Bishop wrote:
                                  > > > >
                                  > > > > Dave,
                                  > > > >
                                  > > > > I don't know if SiLabs is processing any samples of late. I put in
                                  > > a sample
                                  > > > > request (and got a confirmation email) back on June 14^th . To
                                  > > date, SiLabs
                                  > > > > has not contacted me via Phone or email.
                                  > > > >
                                  > > > > Here's a portion of the email I got back...
                                  > > > >
                                  > > > > "Your part number request has been received by Silicon Labs.
                                  > > > >
                                  > > > > - Please note that submission of part number requests through the
                                  > > > > http://www.silabs.com/VCXOPartNumber web utility does not
                                  > > constitute an actual
                                  > > > > order.
                                  > > > >
                                  > > > > - Your requested part number exists in Silicon Labs' database and
                                  > > is available
                                  > > > > to order. A Silicon Labs sales representative will contact you
                                  > > soon to assist
                                  > > > > you with your sample order requirements."
                                  > > > >
                                  > > > > Has anybody actually received samples since April of this year?
                                  > > > >
                                  > > > > -Reid-
                                  > > > >
                                  > > > > W0CNN
                                  > > > >
                                  > > > > ----------------------------------------------------------
                                  > > > >
                                  > > >
                                  > >
                                  > >
                                  > >
                                  >


                                • Don
                                  Dave, Well, it finally worked with some bad news.You were right. After Order Samples, I saw a tiny icon at bottom right. Clicking on it I had option to allow
                                  Message 16 of 20 , Aug 3, 2011
                                  • 0 Attachment
                                    Dave,
                                    Well, it finally worked with some bad news.You were right. After Order Samples, I saw a tiny icon at bottom right. Clicking on it I had option to allow pop ups. I did so, but it was too late by then, so had to start process all over again. Now, I did see the form with checkout you mentioned. But in red I saw "this part cannot be sampled, it has to be purchased" or to that effect. I kind of figured that since, samples are usually done on standard parts on hand. This would be considered custom, since I asked for 2 special frequencies. Anyway continued to fill out rest of form, which went to page with credit card stuff.

                                    So, had to purchase this custom little guy! Oh Well, only $8.71 plus whatever. Will not know total till it's shipped out of Mouser.

                                    Finally, I DID GET AN E-MAIL indicating their acknowledgment of my order. When money is involved, the e-mails fly out!

                                    Thanks to all for putting up with my saga of the GREAT POPUP MYSTERY!
                                    Don



                                    --- In softrock40@yahoogroups.com, Dave <dave@...> wrote:
                                    >
                                    > Don:
                                    > When you click on "Order Samples" you should see a pop up with the
                                    > cart at
                                    > <http://www.supplier-direct.com/silabs/Cart.aspx>. This is the same
                                    > whether you buy or are ordering a sample. If ordering a sample, the
                                    > price will be 0.00 . You must check out from the Cart page for the
                                    > order to go through.
                                    > Try going to the link above. Your cart with the sample order should
                                    > show up. When you check out, they will ask you many of the same
                                    > questions you already answered. Good thing their chips are better than
                                    > their web programmers!
                                    >
                                    > Dave - WB6DHW
                                    > <http://wb6dhw.com>
                                    >
                                    > On 8/2/2011 11:02 PM, Don wrote:
                                    > >
                                    > > Dave,
                                    > > I went here first:
                                    > > http://www.silabs.com/Pages/default.aspx
                                    > > Then click on Buy or Sample Online
                                    > > Then here:
                                    > > http://www.silabs.com/buysample/pages/default.aspx
                                    > > And continuing along for a sample XO device
                                    > > And finally to this heading: XO/VCXO Part Number Utility
                                    > > I choose Si532 and get this heading
                                    > > XO/VCXO Part Number Builder This called Step 1, build part number
                                    > > I put in what I want and then click Preview Configuration. I'm now in
                                    > > Step 2, Verify Specification.
                                    > > I click Next. It goes to: Initiate New Part Number Request
                                    > > It wants my Name, Address, etc, etc.This is called Step 3, Initiate
                                    > > Request
                                    > > At he very bottom it says: Request Part #, Order Samples, Buy Now.
                                    > > I click on Order Samples.
                                    > > That's when it goes to the final page, saying
                                    > >
                                    > > Thank you for your interest in Silicon Labs' XO & VCXO products!
                                    > > > >
                                    > > > > Requested part number 532CA000539DG has been added to your order.
                                    > > > >
                                    > > > > Your order is being processed and you will receive a confirmation
                                    > > > > email upon checkout.
                                    > > > >
                                    > > > > Your parts are expected to ship within two weeks.
                                    > > > >
                                    > > > > To assist you with your request, please click here to locate your
                                    > > > > local Silicon Labs sales representative.
                                    > > > >
                                    > > > > Add another oscillator to your order
                                    > >
                                    > > I never see a "Check Out" button.
                                    > > I think the path maybe quite different when you request to BUY
                                    > > The whole procedure is very easy till the last page, when you don't
                                    > > know if the order really got accepted. It sounded like Sales sort of
                                    > > knew that ambiguity. I don't think its a pop up blocker, XP usually
                                    > > reports that near the top of the page. Very strange!
                                    > > Still no e-mail
                                    > > Don
                                    > >
                                    > > --- In softrock40@yahoogroups.com
                                    > > <mailto:softrock40%40yahoogroups.com>, Dave <dave@> wrote:
                                    > > >
                                    > > > When you click on "Order Samples" you should see the Shopping Cart
                                    > > > pop up. I think the problem may be that browsers are blocking pop-ups.
                                    > > > You may need to temporary disable the pop-up blocker. You should be at
                                    > > > <http://www.supplier-direct.com/silabs/Cart.aspx>. There is a checkout
                                    > > > box there. I was able to order a 500 MHz Si530 using Chrome under
                                    > > > Windows 7. But, I had to put the cart URL in manually to be able to get
                                    > > > anywhere after I clicked the checkout button. I got the email
                                    > > > confirmation within 2 minutes of completing the checkout. Now if I
                                    > > > could just get Chrome to print the postage from Paypal/USPS.
                                    > > >
                                    > > > Dave - WB6DHW
                                    > > > <http://wb6dhw.com>
                                    > > >
                                    > > > On 8/2/2011 8:39 PM, Don wrote:
                                    > > > >
                                    > > > > Dave,
                                    > > > > Where is the "Check Out" button? I went ahead and ordered again using
                                    > > > > XP and IE. Went through the process right to the end.
                                    > > > > Then got this below. It's been a number of hours now. Don't see any
                                    > > > > e-mail to confirm.
                                    > > > >
                                    > > > > Thank you for your interest in Silicon Labs' XO & VCXO products!
                                    > > > >
                                    > > > > Requested part number 532CA000539DG has been added to your order.
                                    > > > >
                                    > > > > Your order is being processed and you will receive a confirmation
                                    > > > > email upon checkout.
                                    > > > >
                                    > > > > Your parts are expected to ship within two weeks.
                                    > > > >
                                    > > > > To assist you with your request, please click here to locate your
                                    > > > > local Silicon Labs sales representative.
                                    > > > >
                                    > > > > Add another oscillator to your order
                                    > > > >
                                    > > > > Do you think "checkout" means after they have processed and tested
                                    > > the
                                    > > > > sample order, they have checked out and are now sending the part
                                    > > > > Mouser to ship to the customer?
                                    > > > >
                                    > > > > It's been at least 2 weeks since I first started the order process.
                                    > > > > Earlier today, I called Si Lab Sales, and he said to wait another
                                    > > > > week. If no sample arrives, he will directly order the sample for me.
                                    > > > > Don
                                    > > > >
                                    > > > >
                                    > > > > --- In softrock40@yahoogroups.com
                                    > > <mailto:softrock40%40yahoogroups.com>
                                    > > > > <mailto:softrock40%40yahoogroups.com>, dave <dave@> wrote:
                                    > > > > >
                                    > > > > > Reid:
                                    > > > > > I received samples last month. The request for part number is not a
                                    > > > > sample
                                    > > > > > order!. Their order page is strange. A lot of people have trouble
                                    > > > > getting the
                                    > > > > > check out button to appear. If you don't actually check out, you
                                    > > > > have not
                                    > > > > > ordered a sample. When they say "Added to your order" that really
                                    > > > > means it was
                                    > > > > > added to your order cart.
                                    > > > > >
                                    > > > > > Dave - WB6DHW
                                    > > > > > <http://wb6dhw.com>
                                    > > > > >
                                    > > > > > On 8/2/2011 5:27 PM, Reid Bishop wrote:
                                    > > > > > >
                                    > > > > > > Dave,
                                    > > > > > >
                                    > > > > > > I don't know if SiLabs is processing any samples of late. I
                                    > > put in
                                    > > > > a sample
                                    > > > > > > request (and got a confirmation email) back on June 14^th . To
                                    > > > > date, SiLabs
                                    > > > > > > has not contacted me via Phone or email.
                                    > > > > > >
                                    > > > > > > Here's a portion of the email I got back...
                                    > > > > > >
                                    > > > > > > "Your part number request has been received by Silicon Labs.
                                    > > > > > >
                                    > > > > > > - Please note that submission of part number requests through the
                                    > > > > > > http://www.silabs.com/VCXOPartNumber web utility does not
                                    > > > > constitute an actual
                                    > > > > > > order.
                                    > > > > > >
                                    > > > > > > - Your requested part number exists in Silicon Labs' database and
                                    > > > > is available
                                    > > > > > > to order. A Silicon Labs sales representative will contact you
                                    > > > > soon to assist
                                    > > > > > > you with your sample order requirements."
                                    > > > > > >
                                    > > > > > > Has anybody actually received samples since April of this year?
                                    > > > > > >
                                    > > > > > > -Reid-
                                    > > > > > >
                                    > > > > > > W0CNN
                                    > > > > > >
                                    > > > > > > ----------------------------------------------------------
                                    > > > > > >
                                    > > > > >
                                    > > > >
                                    > > > >
                                    > > > >
                                    > > >
                                    > >
                                    > >
                                    >
                                  • Reid Bishop
                                    I tried AGAIN to order samples from Si Labs. There is NOT an Order Samples button any longer- either I am offered the choice to submit my part request, or
                                    Message 17 of 20 , Aug 17, 2011
                                    • 0 Attachment

                                      I tried AGAIN to order samples from Si Labs.

                                       

                                      There is NOT an “Order Samples” button any longer- either I am offered the choice to submit my part request, or “Buy”, and then they are listed at full price in the cart.

                                       

                                      I have a feeling ordering Si570 samples is no longer an option.

                                       

                                      -Reid-

                                      W0CNN

                                       


                                      From: softrock40@yahoogroups.com [mailto:softrock40@yahoogroups.com] On Behalf Of Dave
                                      Sent: Wednesday, August 03, 2011 1:44 AM
                                      To: softrock40@yahoogroups.com
                                      Subject: Re: [softrock40] Re: Si Labs Sample

                                       

                                       

                                      Don:
                                        When you click on "Order Samples" you should see a pop up with the cart at
                                      <http://www.supplier-direct.com/silabs/Cart.aspx>.  This is the same whether you buy or are ordering a sample.  If ordering a sample, the price will be 0.00 .  You must check out from the Cart page for the order to go through.
                                      Try going to the link above.  Your cart with the sample order should show up.  When you check out, they will ask you many of the same questions you already answered.  Good thing their chips are better than their web programmers!

                                      Dave - WB6DHW
                                      <http://wb6dhw.com>

                                      On 8/2/2011 11:02 PM, Don wrote:

                                       

                                      Dave,
                                      I went here first:
                                      http://www.silabs.com/Pages/default.aspx
                                      Then click on Buy or Sample Online
                                      Then here:
                                      http://www.silabs.com/buysample/pages/default.aspx
                                      And continuing along for a sample XO device
                                      And finally to this heading: XO/VCXO Part Number Utility
                                      I choose Si532 and get this heading
                                      XO/VCXO Part Number Builder This called Step 1, build part number
                                      I put in what I want and then click Preview Configuration. I'm now in Step 2, Verify Specification.
                                      I click Next. It goes to: Initiate New Part Number Request
                                      It wants my Name, Address, etc, etc.This is called Step 3, Initiate Request
                                      At he very bottom it says: Request Part #, Order Samples, Buy Now.
                                      I click on Order Samples.
                                      That's when it goes to the final page, saying

                                      Thank you for your interest in Silicon Labs' XO & VCXO products!
                                      > >
                                      > > Requested part number 532CA000539DG has been added to your order.
                                      > >
                                      > > Your order is being processed and you will receive a confirmation
                                      > > email upon checkout.
                                      > >
                                      > > Your parts are expected to ship within two weeks.
                                      > >
                                      > > To assist you with your request, please click here to locate your
                                      > > local Silicon Labs sales representative.
                                      > >
                                      > > Add another oscillator to your order

                                      I never see a "Check Out" button.
                                      I think the path maybe quite different when you request to BUY
                                      The whole procedure is very easy till the last page, when you don't know if the order really got accepted. It sounded like Sales sort of knew that ambiguity. I don't think its a pop up blocker, XP usually reports that near the top of the page. Very strange!
                                      Still no e-mail
                                      Don

                                      --- In softrock40@yahoogroups.com, Dave <dave@...> wrote:
                                      >
                                      > When you click on "Order Samples" you should see the Shopping Cart
                                      > pop up. I think the problem may be that browsers are blocking pop-ups.
                                      > You may need to temporary disable the pop-up blocker. You should be at
                                      > <http://www.supplier-direct.com/silabs/Cart.aspx>. There is a checkout
                                      > box there. I was able to order a 500 MHz Si530 using Chrome under
                                      > Windows 7. But, I had to put the cart URL in manually to be able to get
                                      > anywhere after I clicked the checkout button. I got the email
                                      > confirmation within 2 minutes of completing the checkout. Now if I
                                      > could just get Chrome to print the postage from Paypal/USPS.
                                      >
                                      > Dave - WB6DHW
                                      > <http://wb6dhw.com>
                                      >
                                      > On 8/2/2011 8:39 PM, Don wrote:
                                      > >
                                      > > Dave,
                                      > > Where is the "Check Out" button? I went ahead and ordered again using
                                      > > XP and IE. Went through the process right to the end.
                                      > > Then got this below. It's been a number of hours now. Don't see any
                                      > > e-mail to confirm.
                                      > >
                                      > > Thank you for your interest in Silicon Labs' XO & VCXO products!
                                      > >
                                      > > Requested part number 532CA000539DG has been added to your order.
                                      > >
                                      > > Your order is being processed and you will receive a confirmation
                                      > > email upon checkout.
                                      > >
                                      > > Your parts are expected to ship within two weeks.
                                      > >
                                      > > To assist you with your request, please click here to locate your
                                      > > local Silicon Labs sales representative.
                                      > >
                                      > > Add another oscillator to your order
                                      > >
                                      > > Do you think "checkout" means after they have processed and tested the
                                      > > sample order, they have checked out and are now sending the part
                                      > > Mouser to ship to the customer?
                                      > >
                                      > > It's been at least 2 weeks since I first started the order process.
                                      > > Earlier today, I called Si Lab Sales, and he said to wait another
                                      > > week. If no sample arrives, he will directly order the sample for me.
                                      > > Don
                                      > >
                                      > >
                                      > > --- In softrock40@yahoogroups.com
                                      > > <mailto:softrock40%40yahoogroups.com>, dave <dave@> wrote:
                                      > > >
                                      > > > Reid:
                                      > > > I received samples last month. The request for part number is not a
                                      > > sample
                                      > > > order!. Their order page is strange. A lot of people have trouble
                                      > > getting the
                                      > > > check out button to appear. If you don't actually check out, you
                                      > > have not
                                      > > > ordered a sample. When they say "Added to your order" that really
                                      > > means it was
                                      > > > added to your order cart.
                                      > > >
                                      > > > Dave - WB6DHW
                                      > > > <http://wb6dhw.com>
                                      > > >
                                      > > > On 8/2/2011 5:27 PM, Reid Bishop wrote:
                                      > > > >
                                      > > > > Dave,
                                      > > > >
                                      > > > > I don't know if SiLabs is processing any samples of late. I put in
                                      > > a sample
                                      > > > > request (and got a confirmation email) back on June 14^th . To
                                      > > date, SiLabs
                                      > > > > has not contacted me via Phone or email.
                                      > > > >
                                      > > > > Here's a portion of the email I got back...
                                      > > > >
                                      > > > > "Your part number request has been received by Silicon Labs.
                                      > > > >
                                      > > > > - Please note that submission of part number requests through the
                                      > > > > http://www.silabs.com/VCXOPartNumber web utility does not
                                      > > constitute an actual
                                      > > > > order.
                                      > > > >
                                      > > > > - Your requested part number exists in Silicon Labs' database and
                                      > > is available
                                      > > > > to order. A Silicon Labs sales representative will contact you
                                      > > soon to assist
                                      > > > > you with your sample order requirements."
                                      > > > >
                                      > > > > Has anybody actually received samples since April of this year?
                                      > > > >
                                      > > > > -Reid-
                                      > > > >
                                      > > > > W0CNN
                                      > > > >
                                      > > > > ----------------------------------------------------------
                                      > > > >
                                      > > >
                                      > >
                                      > >
                                      > >
                                      >

                                       

                                    • William Dillon
                                      It is my understanding that samples are available, but they aren t free. ... It is my understanding that samples are available, but they aren t free. On Aug
                                      Message 18 of 20 , Aug 17, 2011
                                      • 0 Attachment
                                        It is my understanding that samples are available, but they aren't free.

                                        On Aug 17, 2011, at 8:43 PM, Reid Bishop wrote:

                                         

                                        I tried AGAIN to order samples from Si Labs.

                                         

                                        There is NOT an “Order Samples” button any longer- either I am offered the choice to submit my part request, or “Buy”, and then they are listed at full price in the cart.

                                         

                                        I have a feeling ordering Si570 samples is no longer an option.

                                         

                                        -Reid-

                                        W0CNN

                                         


                                        From: softrock40@yahoogroups.com [mailto:softrock40@yahoogroups.com] On Behalf Of Dave
                                        Sent: Wednesday, August 03, 2011 1:44 AM
                                        To: softrock40@yahoogroups.com
                                        Subject: Re: [softrock40] Re: Si Labs Sample

                                         

                                         

                                        Don:
                                          When you click on "Order Samples" you should see a pop up with the cart at
                                        <http://www.supplier-direct.com/silabs/Cart.aspx>.  This is the same whether you buy or are ordering a sample.  If ordering a sample, the price will be 0.00 .  You must check out from the Cart page for the order to go through.
                                        Try going to the link above.  Your cart with the sample order should show up.  When you check out, they will ask you many of the same questions you already answered.  Good thing their chips are better than their web programmers!

                                        Dave - WB6DHW
                                        <http://wb6dhw.com>

                                        On 8/2/2011 11:02 PM, Don wrote:

                                         

                                        Dave,
                                        I went here first:
                                        http://www.silabs.com/Pages/default.aspx
                                        Then click on Buy or Sample Online
                                        Then here:
                                        http://www.silabs.com/buysample/pages/default.aspx
                                        And continuing along for a sample XO device
                                        And finally to this heading: XO/VCXO Part Number Utility
                                        I choose Si532 and get this heading
                                        XO/VCXO Part Number Builder This called Step 1, build part number
                                        I put in what I want and then click Preview Configuration. I'm now in Step 2, Verify Specification.
                                        I click Next. It goes to: Initiate New Part Number Request
                                        It wants my Name, Address, etc, etc.This is called Step 3, Initiate Request
                                        At he very bottom it says: Request Part #, Order Samples, Buy Now.
                                        I click on Order Samples.
                                        That's when it goes to the final page, saying

                                        Thank you for your interest in Silicon Labs' XO & VCXO products!
                                        > >
                                        > > Requested part number 532CA000539DG has been added to your order.
                                        > >
                                        > > Your order is being processed and you will receive a confirmation
                                        > > email upon checkout.
                                        > >
                                        > > Your parts are expected to ship within two weeks.
                                        > >
                                        > > To assist you with your request, please click here to locate your
                                        > > local Silicon Labs sales representative.
                                        > >
                                        > > Add another oscillator to your order

                                        I never see a "Check Out" button.
                                        I think the path maybe quite different when you request to BUY
                                        The whole procedure is very easy till the last page, when you don't know if the order really got accepted. It sounded like Sales sort of knew that ambiguity. I don't think its a pop up blocker, XP usually reports that near the top of the page. Very strange!
                                        Still no e-mail
                                        Don

                                        --- In softrock40@yahoogroups.com, Dave <dave@...> wrote:
                                        >
                                        > When you click on "Order Samples" you should see the Shopping Cart
                                        > pop up. I think the problem may be that browsers are blocking pop-ups.
                                        > You may need to temporary disable the pop-up blocker. You should be at
                                        > <http://www.supplier-direct.com/silabs/Cart.aspx>. There is a checkout
                                        > box there. I was able to order a 500 MHz Si530 using Chrome under
                                        > Windows 7. But, I had to put the cart URL in manually to be able to get
                                        > anywhere after I clicked the checkout button. I got the email
                                        > confirmation within 2 minutes of completing the checkout. Now if I
                                        > could just get Chrome to print the postage from Paypal/USPS.
                                        >
                                        > Dave - WB6DHW
                                        > <http://wb6dhw.com>
                                        >
                                        > On 8/2/2011 8:39 PM, Don wrote:
                                        > >
                                        > > Dave,
                                        > > Where is the "Check Out" button? I went ahead and ordered again using
                                        > > XP and IE. Went through the process right to the end.
                                        > > Then got this below. It's been a number of hours now. Don't see any
                                        > > e-mail to confirm.
                                        > >
                                        > > Thank you for your interest in Silicon Labs' XO & VCXO products!
                                        > >
                                        > > Requested part number 532CA000539DG has been added to your order.
                                        > >
                                        > > Your order is being processed and you will receive a confirmation
                                        > > email upon checkout.
                                        > >
                                        > > Your parts are expected to ship within two weeks.
                                        > >
                                        > > To assist you with your request, please click here to locate your
                                        > > local Silicon Labs sales representative.
                                        > >
                                        > > Add another oscillator to your order
                                        > >
                                        > > Do you think "checkout" means after they have processed and tested the
                                        > > sample order, they have checked out and are now sending the part
                                        > > Mouser to ship to the customer?
                                        > >
                                        > > It's been at least 2 weeks since I first started the order process.
                                        > > Earlier today, I called Si Lab Sales, and he said to wait another
                                        > > week. If no sample arrives, he will directly order the sample for me.
                                        > > Don
                                        > >
                                        > >
                                        > > --- In softrock40@yahoogroups.com
                                        > > <mailto:softrock40%40yahoogroups.com>, dave <dave@> wrote:
                                        > > >
                                        > > > Reid:
                                        > > > I received samples last month. The request for part number is not a
                                        > > sample
                                        > > > order!. Their order page is strange. A lot of people have trouble
                                        > > getting the
                                        > > > check out button to appear. If you don't actually check out, you
                                        > > have not
                                        > > > ordered a sample. When they say "Added to your order" that really
                                        > > means it was
                                        > > > added to your order cart.
                                        > > >
                                        > > > Dave - WB6DHW
                                        > > > <http://wb6dhw.com>
                                        > > >
                                        > > > On 8/2/2011 5:27 PM, Reid Bishop wrote:
                                        > > > >
                                        > > > > Dave,
                                        > > > >
                                        > > > > I don't know if SiLabs is processing any samples of late. I put in
                                        > > a sample
                                        > > > > request (and got a confirmation email) back on June 14^th . To
                                        > > date, SiLabs
                                        > > > > has not contacted me via Phone or email.
                                        > > > >
                                        > > > > Here's a portion of the email I got back...
                                        > > > >
                                        > > > > "Your part number request has been received by Silicon Labs.
                                        > > > >
                                        > > > > - Please note that submission of part number requests through the
                                        > > > > http://www.silabs.com/VCXOPartNumber web utility does not
                                        > > constitute an actual
                                        > > > > order.
                                        > > > >
                                        > > > > - Your requested part number exists in Silicon Labs' database and
                                        > > is available
                                        > > > > to order. A Silicon Labs sales representative will contact you
                                        > > soon to assist
                                        > > > > you with your sample order requirements."
                                        > > > >
                                        > > > > Has anybody actually received samples since April of this year?
                                        > > > >
                                        > > > > -Reid-
                                        > > > >
                                        > > > > W0CNN
                                        > > > >
                                        > > > > ----------------------------------------------------------
                                        > > > >
                                        > > >
                                        > >
                                        > >
                                        > >
                                        >

                                         



                                      • Dave
                                        Reid: That is correct. Silicon Labs apparently no longer sends samples of any of the programmable oscillators. You can get samples of the fixed
                                        Message 19 of 20 , Aug 17, 2011
                                        • 0 Attachment
                                          Reid:
                                            That is correct.  Silicon Labs apparently no longer sends samples of any of the programmable oscillators.  You can get samples of the fixed oscillators(si530,Si550,Si595, etc).

                                          Dave - WB6DHW
                                          <http://wb6dhw.com>

                                          On 8/17/2011 8:43 PM, Reid Bishop wrote:
                                           

                                          I tried AGAIN to order samples from Si Labs.

                                           

                                          There is NOT an “Order Samples” button any longer- either I am offered the choice to submit my part request, or “Buy”, and then they are listed at full price in the cart.

                                           

                                          I have a feeling ordering Si570 samples is no longer an option.

                                           

                                          -Reid-

                                          W0CNN

                                           


                                          From: softrock40@yahoogroups.com [mailto:softrock40@yahoogroups.com] On Behalf Of Dave
                                          Sent: Wednesday, August 03, 2011 1:44 AM
                                          To: softrock40@yahoogroups.com
                                          Subject: Re: [softrock40] Re: Si Labs Sample

                                           

                                           

                                          Don:
                                            When you click on "Order Samples" you should see a pop up with the cart at
                                          <http://www.supplier-direct.com/silabs/Cart.aspx>.  This is the same whether you buy or are ordering a sample.  If ordering a sample, the price will be 0.00 .  You must check out from the Cart page for the order to go through.
                                          Try going to the link above.  Your cart with the sample order should show up.  When you check out, they will ask you many of the same questions you already answered.  Good thing their chips are better than their web programmers!

                                          Dave - WB6DHW
                                          <http://wb6dhw.com>

                                          On 8/2/2011 11:02 PM, Don wrote:

                                           

                                          Dave,
                                          I went here first:
                                          http://www.silabs.com/Pages/default.aspx
                                          Then click on Buy or Sample Online
                                          Then here:
                                          http://www.silabs.com/buysample/pages/default.aspx
                                          And continuing along for a sample XO device
                                          And finally to this heading: XO/VCXO Part Number Utility
                                          I choose Si532 and get this heading
                                          XO/VCXO Part Number Builder This called Step 1, build part number
                                          I put in what I want and then click Preview Configuration. I'm now in Step 2, Verify Specification.
                                          I click Next. It goes to: Initiate New Part Number Request
                                          It wants my Name, Address, etc, etc.This is called Step 3, Initiate Request
                                          At he very bottom it says: Request Part #, Order Samples, Buy Now.
                                          I click on Order Samples.
                                          That's when it goes to the final page, saying

                                          Thank you for your interest in Silicon Labs' XO & VCXO products!
                                          > >
                                          > > Requested part number 532CA000539DG has been added to your order.
                                          > >
                                          > > Your order is being processed and you will receive a confirmation
                                          > > email upon checkout.
                                          > >
                                          > > Your parts are expected to ship within two weeks.
                                          > >
                                          > > To assist you with your request, please click here to locate your
                                          > > local Silicon Labs sales representative.
                                          > >
                                          > > Add another oscillator to your order

                                          I never see a "Check Out" button.
                                          I think the path maybe quite different when you request to BUY
                                          The whole procedure is very easy till the last page, when you don't know if the order really got accepted. It sounded like Sales sort of knew that ambiguity. I don't think its a pop up blocker, XP usually reports that near the top of the page. Very strange!
                                          Still no e-mail
                                          Don

                                          --- In softrock40@yahoogroups.com, Dave <dave@...> wrote:
                                          >
                                          > When you click on "Order Samples" you should see the Shopping Cart
                                          > pop up. I think the problem may be that browsers are blocking pop-ups.
                                          > You may need to temporary disable the pop-up blocker. You should be at
                                          > <http://www.supplier-direct.com/silabs/Cart.aspx>. There is a checkout
                                          > box there. I was able to order a 500 MHz Si530 using Chrome under
                                          > Windows 7. But, I had to put the cart URL in manually to be able to get
                                          > anywhere after I clicked the checkout button. I got the email
                                          > confirmation within 2 minutes of completing the checkout. Now if I
                                          > could just get Chrome to print the postage from Paypal/USPS.
                                          >
                                          > Dave - WB6DHW
                                          > <http://wb6dhw.com>
                                          >
                                          > On 8/2/2011 8:39 PM, Don wrote:
                                          > >
                                          > > Dave,
                                          > > Where is the "Check Out" button? I went ahead and ordered again using
                                          > > XP and IE. Went through the process right to the end.
                                          > > Then got this below. It's been a number of hours now. Don't see any
                                          > > e-mail to confirm.
                                          > >
                                          > > Thank you for your interest in Silicon Labs' XO & VCXO products!
                                          > >
                                          > > Requested part number 532CA000539DG has been added to your order.
                                          > >
                                          > > Your order is being processed and you will receive a confirmation
                                          > > email upon checkout.
                                          > >
                                          > > Your parts are expected to ship within two weeks.
                                          > >
                                          > > To assist you with your request, please click here to locate your
                                          > > local Silicon Labs sales representative.
                                          > >
                                          > > Add another oscillator to your order
                                          > >
                                          > > Do you think "checkout" means after they have processed and tested the
                                          > > sample order, they have checked out and are now sending the part
                                          > > Mouser to ship to the customer?
                                          > >
                                          > > It's been at least 2 weeks since I first started the order process.
                                          > > Earlier today, I called Si Lab Sales, and he said to wait another
                                          > > week. If no sample arrives, he will directly order the sample for me.
                                          > > Don
                                          > >
                                          > >
                                          > > --- In softrock40@yahoogroups.com
                                          > > <mailto:softrock40%40yahoogroups.com>, dave <dave@> wrote:
                                          > > >
                                          > > > Reid:
                                          > > > I received samples last month. The request for part number is not a
                                          > > sample
                                          > > > order!. Their order page is strange. A lot of people have trouble
                                          > > getting the
                                          > > > check out button to appear. If you don't actually check out, you
                                          > > have not
                                          > > > ordered a sample. When they say "Added to your order" that really
                                          > > means it was
                                          > > > added to your order cart.
                                          > > >
                                          > > > Dave - WB6DHW
                                          > > > <http://wb6dhw.com>
                                          > > >
                                          > > > On 8/2/2011 5:27 PM, Reid Bishop wrote:
                                          > > > >
                                          > > > > Dave,
                                          > > > >
                                          > > > > I don't know if SiLabs is processing any samples of late. I put in
                                          > > a sample
                                          > > > > request (and got a confirmation email) back on June 14^th . To
                                          > > date, SiLabs
                                          > > > > has not contacted me via Phone or email.
                                          > > > >
                                          > > > > Here's a portion of the email I got back...
                                          > > > >
                                          > > > > "Your part number request has been received by Silicon Labs.
                                          > > > >
                                          > > > > - Please note that submission of part number requests through the
                                          > > > > http://www.silabs.com/VCXOPartNumber web utility does not
                                          > > constitute an actual
                                          > > > > order.
                                          > > > >
                                          > > > > - Your requested part number exists in Silicon Labs' database and
                                          > > is available
                                          > > > > to order. A Silicon Labs sales representative will contact you
                                          > > soon to assist
                                          > > > > you with your sample order requirements."
                                          > > > >
                                          > > > > Has anybody actually received samples since April of this year?
                                          > > > >
                                          > > > > -Reid-
                                          > > > >
                                          > > > > W0CNN
                                          > > > >
                                          > > > > ----------------------------------------------------------
                                          > > > >
                                          > > >
                                          > >
                                          > >
                                          > >
                                          >

                                           


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