Presumably you have the original disc(s). You might need to reinstall
the program. At first try simply reinstalling over the existing
installation. If that doesn't work, then uninstall and reinstall.
That might mean you'll lose some of your settings. But you can copy the
important user modified data files (such as Bkimage, Horizon, External
Catalogs, Quick Catalog (subscript .qct), eyepiece.dat, frame.dat etc.)
to another location and restore them after the reinstall.
If the newly installed program still crashes you may have to uninstall
again and search the registry to remove all references.
If the programs runs correctly after the reinstall, restore your data
files one at a time - maybe one of them is causing the problem.
But a faulty asteroid file is usually the cause. And as previously
reported there may be a dodgy copy in Virtual Store IF XP Pro (like
Windows 7) uses such a system. Here is the text of a reply from Chris
"The problem you're seeing here is that when Windows 7 writes to the
"Program Files" folder, it doesn't actually write there, but to a
"shadow folder" which is actually at:
C:\Users\XXX\AppData\Local\VirtualStore\Program Files (x86)\SkyMap Pro 11
(where "XXX" is your user name).
So the file you've edited is really in VirtualStore, but SkyMap is
continuing to read the original.
There are two solutions:
1. Copy the file using Admin privileges - that way it really will go
into the SkyMap folder, and not to VirtualStore.
2. (Much easier!). Put the file somewhere else, and then use SkyMap's
"open catalog" dialog to choose the new location for your asteroid catalog.
Hope this helps,
A even more permanent solution is to install Skymap in a different
location, NOT in Program files or Program Files x86. I have mine in a
folder 'Planetarium Programs' directly on my 'C' drive. And Windoze
does not then use 'Virtual Store'.
Just as a reminder, the original 'download' link for asteroid data no
longer works. You need to:
1. Download the "astorb.dat" asteroid catalog for Lowell Observatory
(it's updated daily).
2. Use the "astorb.exe" program in the "Files" area of the Skymap
mailing list site to convert this to SkyMap format.
Just use the first 1000 (or whatever you prefer) for the user
asteroid.cat - there are over 330,000 asteroids in the full catalogue
and it takes forever to load!
Best of luck,
Approx. 55ºN, 2ºW (Northumberland, UK)
On 01/02/2013 11:19, john hendry wrote:
> Hi Kim
> I have now done that and it made no difference. Thanks for helping though, it has run perfectly for nearly 2 years on this XP pro machine. I have had Skymap 10 then 11 for at least 8 years, and this is the first time it has failed to work.
> John H
>> To: email@example.com
>> From: kimgowney@...
>> Date: Fri, 1 Feb 2013 11:04:18 +0000
>> Subject: Re: [skymap] Skymap pro 11 crashes
>> Try deleting the comet.cat and the asteroid.cat in the data folder, then
>> try running the program, pretty often it is that one of these files has
>> corrupted that causes the freeze up (at least, that is the case for me)
>> You can download them again afterwards.
>> On 01/02/2013 10:58, John wrote:
>>> Can anyone help here? When I start the program it displays the main
>>> screen then freezes, and I have to use Ctr/Alt/Delete. I then used the
>>> re-set program and it made no difference, except a windows notice
>>> Skymap32.exe has encountered a problem. Please tell Microsoft about
>>> this. I click the button and the screen clears to leave the destop.
>>> Any ideas? The only thing I have downloaded recently is the Asteroid
>>> catalogue, but the program has worked since then.
>>> John H