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Re: [scrumdevelopment] Re: Scrum with temporary outside staff

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  • Charles Bradley - Scrum Coach CSM PSM I
    Greg, Agreed that judging ROI is difficult for NFP.  Just remember that return can come in just about any form -- financial, goodwill, good PR, supporting
    Message 1 of 25 , Nov 17, 2011

      Agreed that judging ROI is difficult for NFP.  Just remember that "return" can come in just about any form -- financial, goodwill, good PR, supporting your mission, etc It's not always a number... I'm sure your org has a mission statement, and I'm sure someone is responsible for fundraising and the like and what those funds should support.  Someone somewhere(or maybe a committee -- more common with NFP's) will essentially have to decide which projects/features to fund, and this is really no different.

      In the 2010 Scrum Guide, an optional tip was that the SM could work with the stakeholders to pick the PO.  I would strongly assume that your SM is in IT.  Because the SM has a good feel (hopefully has the 'best' feel, but not always) for what the role entails, they are a good person to have strong influence in that pick.  The 'user rep' style of PO can work too so long as that person can spend a large portion of their time working interactively with the team AND so long as all of the work to be done on the team is in a product that the PO can make effective prioritization decisions for.  It also helps greatly if they have some back ground in software and software requirements(Most experienced PO's do, but in your situation, I would guess not).  The "PO Bottleneck" is one of the worst intra team Scrum Patterns that I've seen.  You can waste a lot of much needed funds with that problem.

      I'm not saying I know your situation well enough to know who is the right choice, but it's something I think you should give careful consideration to.   I think it takes quite a bit of org/project/team context to make a good decision there.   If you want advice on evaluating your candidates(or you can create fictitious ones that still convey your decision options), you know where to find us.
      Charles Bradley, CSM, PSM I
      Experienced Scrum Coach
      My blog: http://scrumcrazy.wordpress.com/

      From: solutionbuilder <greg_della-croce@...>
      To: scrumdevelopment@yahoogroups.com
      Sent: Thursday, November 17, 2011 2:55 PM
      Subject: [scrumdevelopment] Re: Scrum with temporary outside staff

        Well you are most correct about the 'difficulty' of having any approach work.  First getting NFP to think in anything other than soft ROI (read that vague, general, and non-financial) is 'difficult' (read that: I haven't gotten anyone to talk to me in anything like ROI that could be measured in a KPI, or comparable one to another).
        When asked for funds to create permanent position there is a lot of 'ya that would be nice but we do not have operating budget for that this year' (oh and it didn't show up in the next year budget either, times are tight). 
        BTW, Since when does IT pick POs?  They are assigned by the group that uses the Product.  I was hoping to start a CBT for 'being a PO', but that isn't going to see the light of day.

        I really appreciate the input from you and everyone one else.  I am looking to mashup a framework that will maximize the ROI of doing all the projects.  The thing for NFP is the Mission.  I believe in the Mission, I just want to provide the best service for the NFP so that we achieve the goals.  That is all I really want.

      --- In scrumdevelopment@yahoogroups.com, Charles Bradley - Scrum Coach CSM PSM I <chuck-lists2@...> wrote:
      > Well, with that extra variability, I would side with a previous poster and try to smooth out the flow a bit(manage timeline expectations) and be conservative about hiring outside workers.  Again, though, for longer term ROI, I think you need more permanent members of the org to be on the team permanently.
      > I would like to point out that the situation you describe will make it difficult to succeed with any dev approach, and that your situation poses a lot of challenges to typical Scrum too. In that vain, I'm trying to give more practical software dev advice than Scrum advice.  One could make a very Scrum like approach work here, but it won't be the canonical Scrum, in my estimation.
      > I would be VERY careful about who you choose to be a PO here.  Business stakeholders always "want the world," but often they don't control the budget(and sometimes they do), and that sounds like what is happening here.  You'll need an excellent PO who has some software background, as well as the ability to accurately optimize/stretch your dollars towards high ROI.
      > -------
      > Charles Bradley, CSM, PSM I
      > Experienced Scrum Coach
      > My blog: http://scrumcrazy.wordpress.com/


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