Re: [scrumdevelopment] Getting the REAL Customer - was Re: More newbie questions...
- On Thu, Aug 07, 2003 at 12:45:37PM -0400, Ron Jeffries wrote:
> It would seem to me that setting priorities to favor the users is generallySo if the two appear noticeably different, then it would seem that should be an "alignment smell" of some kind requiring refactoring of something other than code (or just plain fleet-footedness :-)
> the "right" thing to do, at lest in terms of delivering actual value, but
> that following the priorities of the gold owners might often be the prudent
> thing to do.
Brad Appleton <brad@...> www.bradapp.net
Software CM Patterns (www.scmpatterns.com)
Effective Teamwork, Practical Integration
"And miles to go before I sleep." -- Robert Frost
> From: "Christian Knott" <chrisknott@...>Christian:
> With Scrum, we get to show what's been done every 30 days. That means
> that the "alignment smell" gets to be put on view once a month
> instead of, well, never in many other cases.
But in Scrum we also show what is done every day. Remember,
"Daily Build" and "Daily Scrum" are basic Scrum patterns.
A while ago Jeff Sutherland pointed to an article written by
Martin Fowler about continuous integration. All good and dandy.
It is great to have things like Anthill produce automatic builds
and run batches of unit tests. But it is also important for
the Customer to interact with stable versions of the application
and give feedback from hands-on experience on a daily basis.
Also, there are things like Fit and Fitnesse that attempt to
Automate "acceptance testing". Our style is to do this
through "human interaction" -- there are some things that
we feel are best leaving non-automated i.e. where we want humans
In our development we have perhaps hundreds if not thousands
of builds every day, and thousands of check ins and updates,
but we advertise at least one stable build daily for the customers
to play with.
> For the specific problem of fuzzily defined requirements for reports,done.
> I'm with Ron, pretty much. My difference: do something. Anything.
> Guestimate what the report should be, do it quickly, then mark it
Well, "mark it done" might be pushing your luck.
Some customers take it very offensively to "mark things done"
if they are not done. But certainly, getting a report out
for someone to see will start the feedback loops. (Don't forget
to update your daily estimate to completion after some work
and feedback are produced :-)
> The donors/owners will soon start griping, and you can convertTrue.
> their gripes into requirements that go on the product backlog.