RE: [scrumdevelopment] Re: Targets, incentives and rewards with SCRUM.
> A well placed "target" could be an attractor, but for that to work theI think a good attractor for an Agile team probably should be along the
> team has to accept the attractor.
lines of "make the customer happy".
Setting such a target certainly is a good thing. The more concrete the
target becomes, the more it hinders self-organization, and the more it has
the potential for dysfunction. In fact I think even trying to make customer
happiness measurable has this potential.
And putting an incentive on the target multiplies the potential for
- For a different perspective on this discuss see Darin Cummins paper "The Developement Game" . Darin used a competition within the cooperative process to help people get into new habits. After a couple of iterations he removed the framework. So in my perception the game was a useful way to instill new habits into a group that had been struggling with the transition.
- for those interested in reading this paper, it's at
I'd be interested in what others think, but this approach really
doesn't sit right with me. It seems to me like a complex framework of
individual incentives would inadvertantly cultivate "I" thinking to
the detriment of "we" (team) thinking (the latter being imo one of the
"quiet accelerators" in scrum); it would invite optimization at the
micro level that is suboptimal at the macro level; and it would
generate a lot of ceremony and mental activity around things other
than the the doing of the work in service of the customer. I guess in
the situation described, I'd be more inclined to work with the team to
squarely explore what's undermining its motivation, versus creating a
game to somehow compensate or distract from those things.
--- In firstname.lastname@example.org, "Mark Levison" <mlevison@...>
> For a different perspective on this discuss see Darin Cummins paper "The
> Developement Game" . Darin used a competition within the cooperative
> process to help people get into new habits. After a couple of
> removed the framework. So in my perception the game was a useful way to
> instill new habits into a group that had been struggling with the
> Mark Levison