Re: Scrum isn't enough
- Robin - you make a good point that IT has a strong propensity to fail
due to its focus on cost and the reduction of those costs. However,
if you look at Scrum (and the majority of the other agile
methodologies at the tactical planning level), they are all about
providing value to the customer. It might not be the classic ROI
calculation but the customer is constantly evaluating the benefits,
either formally or informally, as they provide the prioritization of
the functions/features to be implemented.
All of that said, if you want a really radical idea, turn your IT
organization into a Profit Center rather than a Cost Center. It gives
the organization a completely different thought process. If you run
these internal departments as a mini-business, then you are able to
evaluate every action on the basis of return. This approach provides
an interesting twist to your issues/concerns.
As far as outsourcing is concerned, any organization that is facing
outsourcing needs to look at their value statement and figure out how
to do their job with better returns. Yes, there are costs involved in
outsourcing that have to be applied to the cost analysis. But, any
outsourcing effort is ultimately going to be driven by a desire "to
make things better". If you look carefully, there is probably an
underlying problem with value delivery in the current organization
that has become a pain point for the company and someone is trying to
Also, to your point about outsourced work being less agile, that isn't
necessarily true. If the work is outsourced to an agile contracting
company, they can be much more agile than the existing internal
organization which is steeped in tradition. I had a project last year
where my outsourced team was way more adaptable and agile than the
Sorry for the late response. Just catching up after a couple of
major, marketing distractions.
Hope that helps. BUD
--- In firstname.lastname@example.org, "Robin Dymond"
> IT organizations are cost driven. They are considered an expense,
> is little real connection at the project or business level between thebusiness
> costs, and the return on investment.
> If IT continues to be continually cost focussed, instead of ROI and
> value focussed, isn't all IT in danger of becoming outsourced to thelowest
> cost provider?
> What can we do within our organizations to help connect the dots between
> investment, an agile project, and return on that investment?
> Robin Dymond.