and what did the CEO say??????????
The Jonathan Group
- successful marketing solutions -
----- Original Message -----
Sent: Monday, January 29, 2007 10:20 AM
Subject: [prbytes] Re: Client Payment Problems and Diplomacy - X-Post
Thanks eveyrone..for your great words of wisdom..the advice about
payment problems has been very helpful.
I have spoken to the CEO and I have sent the client a new contract to
sign for all future work.I also explained to the CEO that I cannot
take any more work or continue current client work until all invoices
are paid in full.
--- In firstname.lastname@example.org, Richard B Barger ABC APR <Rich@...>
> Get the money; get a better class of clients; and, in the future,
> sure you have a good contract and get payment in advance.
> I recommend going directly to the client's office with your
> documentation. You can try seeing your client contact, but, in any
> event, go directly to their accounts payable person or the owner or
> depending on their setup. As nicely as possible, but as firmly as
> necessary, demand payment on the spot. I've done this in the past,
> it worked well.
> As an independent practitioner, you cannot afford to be financing
> business, which is
> exactly what's happening.
> But what's this "I tried to decline a project" stuff? Are you a
> businessperson or their
> employee? There is no "I tried" when it comes to declining a
> is YOUR choice.
> BTW, I'd give you "a lot of business," too, if I thought I could
> without paying you!
> I have a friend whose 20-person agency was nearly put out of
> a long-term
> good client who paid slower and slower, then went bankrupt, leaving
> agency on the
> hook for $350,000+ in agency-fronted expenses.
> Don't let your business fall prey to the same type of problem; for
> $14,000 may be as
> important as the $350,000 was to them.
> The other suggestions are right: Don't do further work without
> and if you can't
> get payment by walking in the company's door, go see a lawyer. You
> need diplomacy; you need backbone.
> Good luck!
> Rich Barger, ABC, APR
> Chief Curmudgeon
> lisa wrote:
> > I am currently working with a PR firm that has been deliquent in
> > paying my invoices. I have about about $8,000 in back payment
> > invoices that are 30 days overdue. At first they were paying me on
> > time. Then recently over the last couple of months I have been
> > trouble with getting payments on time.
> > The manager said he forgot to file one invoice, and a second
> > he said that it was in the process of being paid. But when I
> > with the Accounting person, they said they never got the invoices
> > sent to them from the PR Manager at the time that I filed them
> > the PR Manager.
> > To make matters worst, the PR Manager that I have to deal with is
> > very nice. He constantly blows me off when I ask about payment.
> > he is always asking me to take on additional projects. Recently I
> > tried to decline a project and he became rude telling me that he
> > in a pinch and I should take the project since he had no one else
> > available to work on the project.
> > The company gives me alot of business, but lately the payments
> > been delinquent. How do I diplomatically handle this problem about
> > getting paid my back invoices ?
> > I think the PR Manager is the type of person that will get mad if
> > turn down future business and jerk me around with the other checks
> > that I am owed. Thus leaving me in the hangar for over $14,000 in
> > back payment invoices.
> > Help..
> > Lisa
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