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Error 550

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  • Jack
    Hello All, I searched the all knowing google but wasn t able to find what this 555 really means. Can someone please tell me what this means and if there is
    Message 1 of 18 , Jun 23, 2011

      Hello All,

       

      I searched the all knowing google but wasn’t able to find what this 555 really means.  Can someone please tell me what this means and if there is something I can do on my side or if it’s only on the receivers side.

       

      Jun 13 12:51:48 pluto postfix/smtp[6897]: D83CF364024: to=<MikeJ@...>, relay=mail.receivingserver.com[197.9.228.14]:25, delay=4.1, delays=0.69/0/0.16/3.2, dsn=5.0.0, status=bounced (host mail.receivingserver.com[197.9.228.14] said: 555  (in reply to end of DATA command))

       

       

      Thanks!

       

    • Reindl Harald
      ... i guess you should write to the postmaster of the remoteserver to tell him that his config is idiotic becaue this way no (safe) automatic bounce-managment
      Message 2 of 18 , Jun 23, 2011
        Am 23.06.2011 19:48, schrieb Jack:
        > Hello All,
        >
        > I searched the all knowing google but wasn’t able to find what this 555 really means. Can someone please tell me
        > what this means and if there is something I can do on my side or if it’s only on the receivers side.
        >
        > Jun 13 12:51:48 pluto postfix/smtp[6897]: D83CF364024: to=<MikeJ@...>,
        > relay=mail.receivingserver.com[197.9.228.14]:25, delay=4.1, delays=0.69/0/0.16/3.2, dsn=5.0.0, status=bounced (host
        > mail.receivingserver.com[197.9.228.14] said: 555 (in reply to end of DATA command))

        i guess you should write to the postmaster of the remoteserver
        to tell him that his config is idiotic becaue this way no (safe)
        automatic bounce-managment is possible
      • Jack
        ... there is ... that ... is ... So are we saying this is not a valid error code??
        Message 3 of 18 , Jun 23, 2011
          > -----Original Message-----
          > From: owner-postfix-users@... [mailto:owner-postfix-
          > users@...] On Behalf Of Reindl Harald
          > Sent: Thursday, June 23, 2011 1:53 PM
          > To: postfix-users@...
          > Subject: Re: Error 550
          > Am 23.06.2011 19:48, schrieb Jack:
          > > Hello All,
          > >
          > > I searched the all knowing google but wasn't able to find what this
          > > 555 really means. Can someone please tell me what this means and if
          there is
          > something I can do on my side or if it's only on the receivers side.
          > >
          > > Jun 13 12:51:48 pluto postfix/smtp[6897]: D83CF364024:
          > > to=<MikeJ@...>,
          > > relay=mail.receivingserver.com[197.9.228.14]:25, delay=4.1,
          > > delays=0.69/0/0.16/3.2, dsn=5.0.0, status=bounced (host
          > > mail.receivingserver.com[197.9.228.14] said: 555 (in reply to end of
          > > DATA command))
          >
          > i guess you should write to the postmaster of the remoteserver to tell him
          that
          > his config is idiotic becaue this way no (safe) automatic bounce-managment
          is
          > possible

          So are we saying this is not a valid error code??
        • Murray S. Kucherawy
          ... RFC5321 says it is. It means the MAIL FROM or one of the RCPT TO commands was invalid or used unimplemented features. (Why that s done in response to DATA
          Message 4 of 18 , Jun 23, 2011
            > -----Original Message-----
            > From: owner-postfix-users@... [mailto:owner-postfix-users@...] On Behalf Of Jack
            > Sent: Thursday, June 23, 2011 11:10 AM
            > To: postfix-users@...
            > Subject: RE: Error 550
            >
            > > > I searched the all knowing google but wasn't able to find what this
            > > > 555 really means. Can someone please tell me what this means and if there is
            > > something I can do on my side or if it's only on the receivers side.
            > > >
            > > > Jun 13 12:51:48 pluto postfix/smtp[6897]: D83CF364024:
            > > > to=<MikeJ@...>,
            > > > relay=mail.receivingserver.com[197.9.228.14]:25, delay=4.1,
            > > > delays=0.69/0/0.16/3.2, dsn=5.0.0, status=bounced (host
            > > > mail.receivingserver.com[197.9.228.14] said: 555 (in reply to end of
            > > > DATA command))
            > >
            > > i guess you should write to the postmaster of the remoteserver to tell him that
            > > his config is idiotic becaue this way no (safe) automatic bounce-managment is
            > > possible
            >
            > So are we saying this is not a valid error code??

            RFC5321 says it is. It means the MAIL FROM or one of the RCPT TO commands was invalid or used unimplemented features.

            (Why that's done in response to DATA and not at MAIL FROM or RCPT TO is puzzling, though.)
          • Wietse Venema
            ... The server is poorly configured, because the 555 code is not followed by text. However, all reply codes starting with 5 mean that the server will not
            Message 5 of 18 , Jun 23, 2011
              Jack:
              > > Am 23.06.2011 19:48, schrieb Jack:
              > > > Hello All,
              > > >
              > > > I searched the all knowing google but wasn't able to find what this
              > > > 555 really means. Can someone please tell me what this means and if
              > there is
              > > something I can do on my side or if it's only on the receivers side.
              > > >
              > > > Jun 13 12:51:48 pluto postfix/smtp[6897]: D83CF364024:
              > > > to=<MikeJ@...>,
              > > > relay=mail.receivingserver.com[197.9.228.14]:25, delay=4.1,
              > > > delays=0.69/0/0.16/3.2, dsn=5.0.0, status=bounced (host
              > > > mail.receivingserver.com[197.9.228.14] said: 555 (in reply to end of
              > > > DATA command))

              The server is poorly configured, because the 555 code is not followed
              by text. However, all reply codes starting with 5 mean that the
              server will not accept the mail.

              According to RFC5321,

              4.1.1.11. Mail-Parameter and Rcpt-Parameter Error Responses

              If the server SMTP does not recognize or cannot implement one or more
              of the parameters associated with a particular MAIL FROM or RCPT TO
              command, it will return code 555.

              And in the examples section:

              555 MAIL FROM/RCPT TO parameters not recognized or not implemented

              Wietse
            • Reindl Harald
              ... no, the error code is valid but normally every server has a human readable string after the code
              Message 6 of 18 , Jun 23, 2011
                Am 23.06.2011 20:09, schrieb Jack:
                >> -----Original Message-----
                >> From: owner-postfix-users@... [mailto:owner-postfix-
                >> users@...] On Behalf Of Reindl Harald
                >> Sent: Thursday, June 23, 2011 1:53 PM
                >> To: postfix-users@...
                >> Subject: Re: Error 550
                >> Am 23.06.2011 19:48, schrieb Jack:
                >>> Hello All,
                >>>
                >>> I searched the all knowing google but wasn't able to find what this
                >>> 555 really means. Can someone please tell me what this means and if
                > there is
                >> something I can do on my side or if it's only on the receivers side.
                >>>
                >>> Jun 13 12:51:48 pluto postfix/smtp[6897]: D83CF364024:
                >>> to=<MikeJ@...>,
                >>> relay=mail.receivingserver.com[197.9.228.14]:25, delay=4.1,
                >>> delays=0.69/0/0.16/3.2, dsn=5.0.0, status=bounced (host
                >>> mail.receivingserver.com[197.9.228.14] said: 555 (in reply to end of
                >>> DATA command))
                >>
                >> i guess you should write to the postmaster of the remoteserver to tell him
                >> that his config is idiotic becaue this way no (safe) automatic bounce-managment
                >> is possible
                >
                > So are we saying this is not a valid error code??

                no, the error code is valid but normally every server has a human
                readable string after the code
              • Roman Gelfand
                I am trying to send out a message my server and getting an error below from my server 550 #5.1.0 Address rejected. (in reply to RCPT TO command)) Is it this
                Message 7 of 18 , Jul 17, 2013
                  I am trying to send out a message my server and getting an error below
                  from my server
                  550 #5.1.0 Address rejected. (in reply to RCPT TO command))

                  Is it this server that is rejecting this email or target server? Why?

                  Thanks in advance
                • Stan Hoeppner
                  ... Not enough information. Show the log entries. -- Stan
                  Message 8 of 18 , Jul 17, 2013
                    On 7/17/2013 6:28 PM, Roman Gelfand wrote:
                    > I am trying to send out a message my server and getting an error below
                    > from my server
                    > 550 #5.1.0 Address rejected. (in reply to RCPT TO command))
                    >
                    > Is it this server that is rejecting this email or target server? Why?

                    Not enough information. Show the log entries.

                    --
                    Stan
                  • Wietse Venema
                    ... That is qmail, not Postfix. Wietse
                    Message 9 of 18 , Jul 17, 2013
                      Roman Gelfand:
                      > I am trying to send out a message my server and getting an error below
                      > from my server
                      > 550 #5.1.0 Address rejected. (in reply to RCPT TO command))

                      That is qmail, not Postfix.

                      Wietse
                    • Roman Gelfand
                      I am sorry. I posted this only to Stan before. Looking at the rejected line, it seems to be postfix/smtp. note, there is no corresponding mx record for the
                      Message 10 of 18 , Jul 17, 2013
                        I am sorry. I posted this only to Stan before. Looking at the
                        rejected line, it seems to be postfix/smtp.

                        note, there is no corresponding mx record for the from email domain.

                        Jul 17 17:54:38 mailserver postfix/smtpd[10802]: F2E484231D:
                        client=unknown[192.168.25.88], sasl_method=login,
                        sasl_username=mailuser@...
                        Jul 17 17:54:39 mailserver postfix/cleanup[10804]: F2E484231D: message-id=<>
                        Jul 17 17:54:39 mailserver postfix/qmgr[3176]: F2E484231D:
                        from=<bo@...>, size=15284, nrcpt=1 (queue active)
                        Jul 17 17:54:49 mailserver postfix/smtp[10805]: F2E484231D:
                        to=<user@...>,
                        relay=smtp.secureserver.net[216.69.186.201]:25, delay=10,
                        delays=0.08/0.01/10/0.16, dsn=5.0.0, status=bounced (host
                        smtp.secuaid: 550 #5.1.0 Address rejected. (in reply to RCPT TO
                        command))
                        Jul 17 17:54:49 mailserver postfix/cleanup[10804]: 4485042566:
                        message-id=<20130717215449.4485042566@...>
                        Jul 17 17:54:49 mailserver postfix/bounce[10806]: F2E484231D: sender
                        non-delivery notification: 4485042566
                        Jul 17 17:54:49 mailserver postfix/qmgr[3176]: 4485042566: from=<>,
                        size=17264, nrcpt=1 (queue active)
                        Jul 17 17:54:49 mailserver postfix/qmgr[3176]: F2E484231D: removed

                        On Wed, Jul 17, 2013 at 8:51 PM, Wietse Venema <wietse@...> wrote:
                        > Roman Gelfand:
                        >> I am trying to send out a message my server and getting an error below
                        >> from my server
                        >> 550 #5.1.0 Address rejected. (in reply to RCPT TO command))
                        >
                        > That is qmail, not Postfix.
                        >
                        > Wietse
                      • Stan Hoeppner
                        ... Your Postfix relayed the msg to smtp.secureserver.net, which then returned 550 #5.1.0 Address rejected . Either you re sending to a non existent address,
                        Message 11 of 18 , Jul 17, 2013
                          On 7/17/2013 9:58 PM, Roman Gelfand wrote:

                          > relay=smtp.secureserver.net[216.69.186.201]:25, delay=10,
                          > delays=0.08/0.01/10/0.16, dsn=5.0.0, status=bounced (host
                          > smtp.secuaid: 550 #5.1.0 Address rejected. (in reply to RCPT TO
                          > command))

                          Your Postfix relayed the msg to smtp.secureserver.net, which then
                          returned "550 #5.1.0 Address rejected". Either you're sending to a non
                          existent address, or there is some configuration problem at the remote
                          MX. You'll need to contact the administrator of the remote system.
                          This is not a Postfix problem. Postfix is only generating the NDR.

                          --
                          Stan
                        • Wietse Venema
                          ... THAT is qmail not Postfix. Wietse
                          Message 12 of 18 , Jul 18, 2013
                            Roman Gelfand:
                            > I am sorry. I posted this only to Stan before. Looking at the
                            > rejected line, it seems to be postfix/smtp.
                            >
                            > host smtp.secuaid: 550 #5.1.0 Address rejected. (in reply to RCPT TO command)

                            THAT is qmail not Postfix.

                            Wietse
                          • Roman Gelfand
                            would you have more info on this, as far as, how to go about researching this? Thanks again
                            Message 13 of 18 , Jul 18, 2013
                              would you have more info on this, as far as, how to go about researching this?

                              Thanks again

                              On Thu, Jul 18, 2013 at 6:50 AM, Wietse Venema <wietse@...> wrote:
                              > Roman Gelfand:
                              >> I am sorry. I posted this only to Stan before. Looking at the
                              >> rejected line, it seems to be postfix/smtp.
                              >>
                              >> host smtp.secuaid: 550 #5.1.0 Address rejected. (in reply to RCPT TO command)
                              >
                              > THAT is qmail not Postfix.
                              >
                              > Wietse
                            • Mauricio Tavares
                              ... You probably will need to check the qmail server s log to see WTF is going on. If you stare at the log in the qmail server (not in the postfix server) and
                              Message 14 of 18 , Jul 18, 2013
                                On Thu, Jul 18, 2013 at 8:44 AM, Roman Gelfand <rgelfand2@...> wrote:
                                > would you have more info on this, as far as, how to go about researching this?
                                >
                                > Thanks again
                                >
                                You probably will need to check the qmail server's log to see
                                WTF is going on. If you stare at the log in the qmail server (not in
                                the postfix server) and it does not make sense, you will need to hit a
                                qmail-related mailing list/irc channel for help.

                                If you are not the one running the qmail box, find who is and send the
                                logs. And maybe paraphrase Stan's last reply.

                                > On Thu, Jul 18, 2013 at 6:50 AM, Wietse Venema <wietse@...> wrote:
                                >> Roman Gelfand:
                                >>> I am sorry. I posted this only to Stan before. Looking at the
                                >>> rejected line, it seems to be postfix/smtp.
                                >>>
                                >>> host smtp.secuaid: 550 #5.1.0 Address rejected. (in reply to RCPT TO command)
                                >>
                                >> THAT is qmail not Postfix.
                                >>
                                >> Wietse
                              • Wietse Venema
                                ... Ask the person responsible for this system why they reject this recipient. Wietse
                                Message 15 of 18 , Jul 18, 2013
                                  Roman Gelfand:
                                  > I am sorry. I posted this only to Stan before. Looking at the
                                  > rejected line, it seems to be postfix/smtp.
                                  >
                                  > 550 #5.1.0 Address rejected. (in reply to RCPT TO command)

                                  Wietse:
                                  > THAT is qmail not Postfix.

                                  Roman Gelfand:
                                  > would you have more info on this, as far as, how to go about
                                  > researching this?

                                  Ask the person responsible for this system why they reject this
                                  recipient.

                                  Wietse
                                • Stan Hoeppner
                                  ... What is left to research? The remote host told you the address doesn t exist. What more do you need to know? What is the -real- problem you are wanting
                                  Message 16 of 18 , Jul 18, 2013
                                    On 7/18/2013 7:44 AM, Roman Gelfand wrote:
                                    > would you have more info on this, as far as, how to go about researching this?

                                    What is left to research? The remote host told you the address doesn't
                                    exist. What more do you need to know?

                                    What is the -real- problem you are wanting to solve Roman?

                                    > Thanks again
                                    >
                                    > On Thu, Jul 18, 2013 at 6:50 AM, Wietse Venema <wietse@...> wrote:
                                    >> Roman Gelfand:
                                    >>> I am sorry. I posted this only to Stan before. Looking at the
                                    >>> rejected line, it seems to be postfix/smtp.
                                    >>>
                                    >>> host smtp.secuaid: 550 #5.1.0 Address rejected. (in reply to RCPT TO command)
                                    >>
                                    >> THAT is qmail not Postfix.
                                    >>
                                    >> Wietse
                                  • Roman Gelfand
                                    It appears that this message is a way that the target server responds to email not found. Thanks for everyone s help on this.
                                    Message 17 of 18 , Jul 19, 2013
                                      It appears that this message is a way that
                                      the target server responds to email not found.

                                      Thanks for everyone's help on this.

                                      On Thu, Jul 18, 2013 at 12:54 PM, Wietse Venema <wietse@...> wrote:
                                      > Roman Gelfand:
                                      >> I am sorry. I posted this only to Stan before. Looking at the
                                      >> rejected line, it seems to be postfix/smtp.
                                      >>
                                      >> 550 #5.1.0 Address rejected. (in reply to RCPT TO command)
                                      >
                                      > Wietse:
                                      >> THAT is qmail not Postfix.
                                      >
                                      > Roman Gelfand:
                                      >> would you have more info on this, as far as, how to go about
                                      >> researching this?
                                      >
                                      > Ask the person responsible for this system why they reject this
                                      > recipient.
                                      >
                                      > Wietse
                                    • Wietse Venema
                                      ... This appears to be a common qmail patch bug. The correct status code for user unknown is 5.1.1, not 5.1.0. Wietse RFC 3463: X.1.1 Bad destination
                                      Message 18 of 18 , Jul 19, 2013
                                        Roman Gelfand:
                                        > 550 #5.1.0 Address rejected. (in reply to RCPT TO command)

                                        Wietse:
                                        > THAT is qmail not Postfix.

                                        Roman Gelfand:
                                        > would you have more info on this, as far as, how to go about
                                        > researching this?

                                        Wietse:
                                        > Ask the person responsible for this system why they reject this
                                        > recipient.

                                        Roman Gelfand:
                                        > It appears that this message is a way that the target server
                                        > responds to email not found.

                                        This appears to be a common "qmail patch" bug. The correct status
                                        code for "user unknown" is 5.1.1, not 5.1.0.

                                        Wietse

                                        RFC 3463:

                                        X.1.1 Bad destination mailbox address

                                        The mailbox specified in the address does not exist. For
                                        Internet mail names, this means the address portion to the left
                                        of the "@" sign is invalid. This code is only useful for
                                        permanent failures.
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