Re: [podcasters] Re: New episodes not appearing on iTunes suddenly
- Having just moved hosts, I found at my old one that far too often I
had to seek out a friend who was in upper tech management to get
anything reasonable done, and I have to say that the fact I had to go
to those lengths so often is why I decided I needed to leave them. No
company should have, as it's policies, that one much push for upper
management to get involved in order to see an issue is occurring.
Sure, the lower levels might not notice or have the tools to diagnose,
but there should be enough sharing of info to tell the appropriate
people that, hey, maybe since all these people are having an issue,
there is something we need to look at, and it should automatically
bump to the next level. Personally, most hosts I have been with have
an auto notification of there is a DoS occurring, and proceeds to take
measures to protect clients access, and by this I mean moving, not
'DoS guards'. Just my 2cp.
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On 4/20/07, Average Betty <average.betty@...> wrote:
> Thanks again, Todd. You rock!
> Paul- if you haven't done this already, from the command prompt do a
> "tracert" to the domain that hosts your feed (e.g., "tracert
> yourdomain.com") and if you see a timeout *anywhere* in the traceroute
> then that might be enough to make the iTunes Store choke. We noticed
> *one* timeout in the traceroute to our domain when hosted by the
> original server (due to the "denial of service guard"), but once we
> migrated to the new server the traceroute revealed *zero* timeouts...
> and voila, our iTunes Store page updated!
> I apologize if you have already done this and I missed it in the thread.