MISC: Good for WotC CS
- Well I have something good I'd like to say about WotC's customer
support. I had bought the eTools at GenCon, (I was the one to show it
to the group of us there the first). Well I hadn't used it too much,
and it had fallen behind my computer desk. And when I pulled it out it
had gotten all gummed up with something (probably spilled Coke), so
naturally I contacted the WotC tech support about what it would cost
to get it replaced. Because I do use it for the random monster
creation and treasure and such (which we still need to support :P).
Anyway they emailed me back and just said send the copy back to us and
we'll replace it no charge, which I thought was very decent of them.
So I say Good Job to them :)
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"The Earth is just too small and fragile a basket for the human race
to keep all it's eggs in." - Robert Heinlein