Re: [owcp] Prescription format
Thanks. I'm looking into it all. I've had such a hard time finding a pharmacy that will even work with the USDOL that I am still going through my pharmacy in AZ three years after I moved to NY as I haven't found anyone here willing to deal with them and this place in AZ is willing to work with Working Rx. I have a complicated complex set of illnesses and sequelae of symptoms that nothing of mine has ever fit neatly on a form or a line.
I've also never had a doctor or provider either in NY or in AZ who has had the knowledge or the willingness to write the materials necessary or to even bill the government. I'd have been dead a long time ago had I depended on them. Since rarely has it taken fewer than 11 or so submissions to get anything paid, I don't blame the health care folks for being unwilling to devote that kind of time but I certainly do pay the price. It's tough with a complex and complicated set of illnesses.
So, I'm having a flareup again this week but will check out your website information right now.
Hum, I wasn't able to find out how to actually know what I need to send ACS. I got such confused information from them last week on the phone. I think that my situation must be more complicated than yours. Prior to ACS taking over the Working Rx was the management company that the USDOL had hired in Utah to determine what prescriptions would be approved or denied. They took over about 4 years ago and the pharmacies billed them after the OWCP regional office would sign off or not sign off on approving prescriptions. ACS must be using a different system now but I was unable to find out what is coverered and I'm trying to petition for 3 meds to be covered for "non-traditional" uses and need to know if these letters of rationale go to my claims examiner or to ACS.
I'll keep muddling..... And on it seems to always go.
ACS is apparently approving different coding numbers for treatments now, too. The physical therapy codes that used to be covered are now rejected and I've had to borrow a lot of money to continue treatment only to find out that they're all denied retroactively. Do others have this problem?
We just keep resubmitting bills with various codes hoping that something will hit the target!!! Hard way to function.
Kevin, have you had this problem? Others out there? I had finally gotten it down once London, KY took over prior to ACS and now it seems to be a struggle all over again.
Laurie, I really do appreciate your ongoing help.
Check out www.fedworkerscomp.net
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Different people have had widely differing experiences with ACS. My
one contact with them was so frustrating that I don't intend to
contact them unless I really have to. What I was told by ACS is
that they don't have the authority to approve anything. Rather I
was informed that they administer only what has been approved by my
claims examiner. Apparently in my case, they have been told which
diagnosis (ICD-9) and procedure (CPT) codes are acceptable. If my
doctor submits something outside of the "acceptable," ACS has no
authority to do anything except to reject them. Of course, as a
claimant, the only way to find out what's acceptable is by trial and
error. No one (i.e., neither ACS nor OWCP) will provide much
information to guide you.
Some of what's acceptable doesn't even make sense. For example, in
my case, the only ICD-9 codes that ACS will accept are 493 or 493.00.
My doctor used 493.0 for years, but that will automatically reject
from ACS' system even though it's a perfectly legitimate code.
Furthermore, ACS isn't consistent. The last 6 bills that I've
submitted for reimbursement have been filled out exactly the same
way by my doctor. One was paid in full; two were not paid at all;
and three were partially paid. Go figure!
My caseworker in Congressman Bass' office won't deal with ACS
either, preferring to contact OWCP directly.
--- In email@example.com, FourDirect@a... wrote:
> ACS is apparently approving different coding numbers for
treatments now, too.
> The physical therapy codes that used to be covered are now
rejected and I've
> had to borrow a lot of money to continue treatment only to find
> they're all denied retroactively. Do others have this problem?
> We just keep resubmitting bills with various codes hoping that
> hit the target!!! Hard way to function.
> Kevin, have you had this problem? Others out there? I had finally
> down once London, KY took over prior to ACS and now it seems to be
> all over again... Nancy