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Re: [owcp] Letter from Acting Director Jody K. Olsen

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  • Roger Landry
    I have lost my ability to log in to OWCP Injured wile serving, my PC had crashed lost all my favorets ,can you help me out??? Roger D. Landry
    Message 1 of 12 , Dec 17, 2009
    • 0 Attachment
      I have lost my ability to log in to OWCP Injured wile serving, my PC had crashed lost all my favorets ,can you help me out???

      Roger D. Landry
      colbyroger@...
      8565 Sugar Pine Place
      Tomball, TX 77375

      --- On Wed, 7/15/09, Kevin <owcp2004@...> wrote:

      From: Kevin <owcp2004@...>
      Subject: [owcp] Letter from Acting Director Jody K. Olsen
      To: owcp@yahoogroups.com
      Date: Wednesday, July 15, 2009, 11:07 AM

      THE DIRECTOR OF THE PEACE CORPS
      WASHINGTON, DC


      July 9, 2009

      Mr. Kevin Clark
      OWCP Yahoo! Group
      owcp2004@yahoo. com

      Dear Mr. Clark:

      We appreciate and share your concern for the ability of returned Peace Corps Volunteers
      (RPCVs) to receive needed and timely service from the Department of Labor's Office of
      Workers' Compensation Programs (OWCP) for medical claims filed under the Federal
      Employees Compensation Act (FECA).

      We are keenly aware that the claims process can be arduous and cause considerable
      frustration for RPCVs, and the Office of Medical Services' Post-Service Unit has been
      working closely with the Department of Labor (DOL) to determine how we can expedite and clarify the claims process for RPCVs. The Post-Service Unit provides considerable assistance to RPCVs as they work through the FECA process and has taken a number of significant steps to assist RPCVs in filing and tracking FECA claims with DOL. However, it is important to recognize that FECA is administered by DOL, not the Peace Corps, and DOL is solely responsible for the adjudication of all claims and reimbursements.

      The Post-Service Unit has been in the forefront of agency efforts to provide RPCVs with the support, guidance, and information they deserve. A partial list of the steps taken by the Post Service Unit includes:

      • Peace Corps Volunteers who are medically evacuated to Washington, D.C., meet
        one-on-one with a Post-Service Unit staff nurse regarding FECA benefits.
      • All Peace Corps Volunteers who are medically separated from their country of service to their home of record receive a telephone call from a Post-Service Unit nurse within three days of their separation to discuss their medical status and FECA benefits.
      • The Post-Service Unit has established a separate e-mail address, psu@peacecorps. gov, which is made available to Peace Corps Volunteers at their close of service so they may submit medically related questions. This e-mail account is monitored, and queries responded to, by a Unit staff member four to five times a day.
      • The Peace Corps has updated and expanded the RPCV health benefits section on its website devoted to FECA. Prominently displayed information in this section includes:
        • >-Direct telephone line to Post-Service Unit Call Center: 1-800-424-8580, extension 1540

          >-Link to Department of Labor forms: http://www.dol. gov/Jibraryforms /formsbynum. asp

          >-Link for aJl inquiries regarding bills or reimbursements may be addressed to the Department of Labor at: 1-866-335-8319 or http://owcp. dol.acs-inc. com

      Proof that our cooperative efforts with DOL are proving beneficial to our RPCVs was made evident in a recent letter from Robert Sullivan, District Director of the Office of Workers' Compensation Programs Division of Federal Employees' Compensation, who stated: "The Peace Corps was among the largest source of CA-1s and CA-2s [claims] and you submitted over 94% of your CA-1s and CA-2s within 14 days, making you 10th out of 50 for the year. This is particularly noteworthy and laudable given the nature of your enrollees' assignments. " In 2008, 96 percent of those claims were submitted within 14 days.

      The Peace Corps is 48-years young and refining and improving its procedures as it adapts to the changing needs of Volunteers and RPCVs. The improvements listed above are proof of our recent efforts to better assist RPCVs with FECA-related issues and the OWCP. Those improvements have been accomplished by the existing Post-Service Unit. Therefore, it is the position of the Peace Corps that the idea of an ombudsman or, more likely, an Office of the Ombudsman, which has been discussed off-and-on for years, is not the answer to this or other needs of Volunteers and RPCVs. We do not need an additional layer to the system.

      If you or other members of your group need assistance in dealing with OWCP, you are
      welcome to contact the Post-Service Unit Call Center: 1-800-424-8580, extension 1540.

      Again, thank you for your inquiry and dedicated support of the Peace Corps.

      Sincerely,

      Jody K. Olsen
      Acting Director

      (A copy of the original letter in pdf format can be found in our Files section.  The above is a text file generated by Adobe Reader.)

    • Budgiehawk@aol.com
      What would you like me to do for you? In a message dated 12/17/2009 6:18:23 P.M. Eastern Standard Time, colbyroger@yahoo.com writes: I have lost my ability to
      Message 2 of 12 , Dec 17, 2009
      • 0 Attachment
        What would you like me to do for you?
         
        In a message dated 12/17/2009 6:18:23 P.M. Eastern Standard Time, colbyroger@... writes:
         

        I have lost my ability to log in to OWCP Injured wile serving, my PC had crashed lost all my favorets ,can you help me out???

        Roger D. Landry
        colbyroger@yahoo. com
        8565 Sugar Pine Place
        Tomball, TX 77375

        --- On Wed, 7/15/09, Kevin <owcp2004@yahoo. com> wrote:

        From: Kevin <owcp2004@yahoo. com>
        Subject: [owcp] Letter from Acting Director Jody K. Olsen
        To: owcp@yahoogroups. com
        Date: Wednesday, July 15, 2009, 11:07 AM

        THE DIRECTOR OF THE PEACE CORPS
        WASHINGTON, DC


        July 9, 2009

        Mr. Kevin Clark
        OWCP Yahoo! Group
        owcp2004@yahoo. com

        Dear Mr. Clark:

        We appreciate and share your concern for the ability of returned Peace Corps Volunteers
        (RPCVs) to receive needed and timely service from the Department of Labor's Office of
        Workers' Compensation Programs (OWCP) for medical claims filed under the Federal
        Employees Compensation Act (FECA).

        We are keenly aware that the claims process can be arduous and cause considerable
        frustration for RPCVs, and the Office of Medical Services' Post-Service Unit has been
        working closely with the Department of Labor (DOL) to determine how we can expedite and clarify the claims process for RPCVs. The Post-Service Unit provides considerable assistance to RPCVs as they work through the FECA process and has taken a number of significant steps to assist RPCVs in filing and tracking FECA claims with DOL. However, it is important to recognize that FECA is administered by DOL, not the Peace Corps, and DOL is solely responsible for the adjudication of all claims and reimbursements.

        The Post-Service Unit has been in the forefront of agency efforts to provide RPCVs with the support, guidance, and information they deserve. A partial list of the steps taken by the Post Service Unit includes:

        • Peace Corps Volunteers who are medically evacuated to Washington, D.C., meet
          one-on-one with a Post-Service Unit staff nurse regarding FECA benefits.
        • All Peace Corps Volunteers who are medically separated from their country of service to their home of record receive a telephone call from a Post-Service Unit nurse within three days of their separation to discuss their medical status and FECA benefits.
        • The Post-Service Unit has established a separate e-mail address, psu@peacecorps. gov, which is made available to Peace Corps Volunteers at their close of service so they may submit medically related questions. This e-mail account is monitored, and queries responded to, by a Unit staff member four to five times a day.
        • The Peace Corps has updated and expanded the RPCV health benefits section on its website devoted to FECA. Prominently displayed information in this section includes:

            >-Direct telephone line to Post-Service Unit Call Center: 1-800-424-8580, extension 1540

            >-Link to Department of Labor forms: http://www.dol. gov/Jibraryforms /formsbynum. asp

            >-Link for aJl inquiries regarding bills or reimbursements may be addressed to the Department of Labor at: 1-866-335-8319 or http://owcp. dol.acs-inc. com

        Proof that our cooperative efforts with DOL are proving beneficial to our RPCVs was made evident in a recent letter from Robert Sullivan, District Director of the Office of Workers' Compensation Programs Division of Federal Employees' Compensation, who stated: "The Peace Corps was among the largest source of CA-1s and CA-2s [claims] and you submitted over 94% of your CA-1s and CA-2s within 14 days, making you 10th out of 50 for the year. This is particularly noteworthy and laudable given the nature of your enrollees' assignments. " In 2008, 96 percent of those claims were submitted within 14 days.

        The Peace Corps is 48-years young and refining and improving its procedures as it adapts to the changing needs of Volunteers and RPCVs. The improvements listed above are proof of our recent efforts to better assist RPCVs with FECA-related issues and the OWCP. Those improvements have been accomplished by the existing Post-Service Unit. Therefore, it is the position of the Peace Corps that the idea of an ombudsman or, more likely, an Office of the Ombudsman, which has been discussed off-and-on for years, is not the answer to this or other needs of Volunteers and RPCVs. We do not need an additional layer to the system.

        If you or other members of your group need assistance in dealing with OWCP, you are
        welcome to contact the Post-Service Unit Call Center: 1-800-424-8580, extension 1540.

        Again, thank you for your inquiry and dedicated support of the Peace Corps.

        Sincerely,

        Jody K. Olsen
        Acting Director

        (A copy of the original letter in pdf format can be found in our Files section.  The above is a text file generated by Adobe Reader.)

      • Roger Landry
        it was over a mouth ms Kennedy help me out Roger D. Landry colbyroger@yahoo.com 8565 Sugar Pine Place Tomball, TX 77375 ... From: Budgiehawk@aol.com
        Message 3 of 12 , Mar 14, 2010
        • 0 Attachment
          it was over a mouth ms Kennedy help me out

          Roger D. Landry
          colbyroger@...
          8565 Sugar Pine Place
          Tomball, TX 77375

          --- On Thu, 12/17/09, Budgiehawk@... <Budgiehawk@...> wrote:

          From: Budgiehawk@... <Budgiehawk@...>
          Subject: Re: [owcp] Letter from Acting Director Jody K. Olsen
          To: owcp@yahoogroups.com
          Date: Thursday, December 17, 2009, 6:07 PM

           

          What would you like me to do for you?
           
          In a message dated 12/17/2009 6:18:23 P.M. Eastern Standard Time, colbyroger@yahoo. com writes:
           

          I have lost my ability to log in to OWCP Injured wile serving, my PC had crashed lost all my favorets ,can you help me out???

          Roger D. Landry
          colbyroger@yahoo. com
          8565 Sugar Pine Place
          Tomball, TX 77375

          --- On Wed, 7/15/09, Kevin <owcp2004@yahoo. com> wrote:

          From: Kevin <owcp2004@yahoo. com>
          Subject: [owcp] Letter from Acting Director Jody K. Olsen
          To: owcp@yahoogroups. com
          Date: Wednesday, July 15, 2009, 11:07 AM

          THE DIRECTOR OF THE PEACE CORPS
          WASHINGTON, DC


          July 9, 2009

          Mr. Kevin Clark
          OWCP Yahoo! Group
          owcp2004@yahoo. com

          Dear Mr. Clark:

          We appreciate and share your concern for the ability of returned Peace Corps Volunteers
          (RPCVs) to receive needed and timely service from the Department of Labor's Office of
          Workers' Compensation Programs (OWCP) for medical claims filed under the Federal
          Employees Compensation Act (FECA).

          We are keenly aware that the claims process can be arduous and cause considerable
          frustration for RPCVs, and the Office of Medical Services' Post-Service Unit has been
          working closely with the Department of Labor (DOL) to determine how we can expedite and clarify the claims process for RPCVs. The Post-Service Unit provides considerable assistance to RPCVs as they work through the FECA process and has taken a number of significant steps to assist RPCVs in filing and tracking FECA claims with DOL. However, it is important to recognize that FECA is administered by DOL, not the Peace Corps, and DOL is solely responsible for the adjudication of all claims and reimbursements.

          The Post-Service Unit has been in the forefront of agency efforts to provide RPCVs with the support, guidance, and information they deserve. A partial list of the steps taken by the Post Service Unit includes:

          • Peace Corps Volunteers who are medically evacuated to Washington, D.C., meet
            one-on-one with a Post-Service Unit staff nurse regarding FECA benefits.
          • All Peace Corps Volunteers who are medically separated from their country of service to their home of record receive a telephone call from a Post-Service Unit nurse within three days of their separation to discuss their medical status and FECA benefits.
          • The Post-Service Unit has established a separate e-mail address, psu@peacecorps. gov, which is made available to Peace Corps Volunteers at their close of service so they may submit medically related questions. This e-mail account is monitored, and queries responded to, by a Unit staff member four to five times a day.
          • The Peace Corps has updated and expanded the RPCV health benefits section on its website devoted to FECA. Prominently displayed information in this section includes:

              >-Direct telephone line to Post-Service Unit Call Center: 1-800-424-8580, extension 1540

              >-Link to Department of Labor forms: http://www.dol. gov/Jibraryforms /formsbynum. asp

              >-Link for aJl inquiries regarding bills or reimbursements may be addressed to the Department of Labor at: 1-866-335-8319 or http://owcp. dol.acs-inc. com

          Proof that our cooperative efforts with DOL are proving beneficial to our RPCVs was made evident in a recent letter from Robert Sullivan, District Director of the Office of Workers' Compensation Programs Division of Federal Employees' Compensation, who stated: "The Peace Corps was among the largest source of CA-1s and CA-2s [claims] and you submitted over 94% of your CA-1s and CA-2s within 14 days, making you 10th out of 50 for the year. This is particularly noteworthy and laudable given the nature of your enrollees' assignments. " In 2008, 96 percent of those claims were submitted within 14 days.

          The Peace Corps is 48-years young and refining and improving its procedures as it adapts to the changing needs of Volunteers and RPCVs. The improvements listed above are proof of our recent efforts to better assist RPCVs with FECA-related issues and the OWCP. Those improvements have been accomplished by the existing Post-Service Unit. Therefore, it is the position of the Peace Corps that the idea of an ombudsman or, more likely, an Office of the Ombudsman, which has been discussed off-and-on for years, is not the answer to this or other needs of Volunteers and RPCVs. We do not need an additional layer to the system.

          If you or other members of your group need assistance in dealing with OWCP, you are
          welcome to contact the Post-Service Unit Call Center: 1-800-424-8580, extension 1540.

          Again, thank you for your inquiry and dedicated support of the Peace Corps.

          Sincerely,

          Jody K. Olsen
          Acting Director

          (A copy of the original letter in pdf format can be found in our Files section.  The above is a text file generated by Adobe Reader.)

        • Roger Landry
          it was over a mouth ms Kennedy help me out Roger D. Landry colbyroger@yahoo.com 8565 Sugar Pine Place Tomball, TX 77375 ... From: Roger Landry
          Message 4 of 12 , Mar 14, 2010
          • 0 Attachment
            it was over a mouth ms Kennedy help me out

            Roger D. Landry
            colbyroger@...
            8565 Sugar Pine Place
            Tomball, TX 77375

            --- On Sun, 3/14/10, Roger Landry <colbyroger@...> wrote:

            From: Roger Landry <colbyroger@...>
            Subject: Re: [owcp] Letter from Acting Director Jody K. Olsen
            To: owcp@yahoogroups.com
            Date: Sunday, March 14, 2010, 4:39 PM

             



            Roger D. Landry
            colbyroger@yahoo. com
            8565 Sugar Pine Place
            Tomball, TX 77375

            --- On Thu, 12/17/09, Budgiehawk@aol. com <Budgiehawk@aol. com> wrote:

            From: Budgiehawk@aol. com <Budgiehawk@aol. com>
            Subject: Re: [owcp] Letter from Acting Director Jody K. Olsen
            To: owcp@yahoogroups. com
            Date: Thursday, December 17, 2009, 6:07 PM

             

            What would you like me to do for you?
             
            In a message dated 12/17/2009 6:18:23 P.M. Eastern Standard Time, colbyroger@yahoo. com writes:
             

            I have lost my ability to log in to OWCP Injured wile serving, my PC had crashed lost all my favorets ,can you help me out???

            Roger D. Landry
            colbyroger@yahoo. com
            8565 Sugar Pine Place
            Tomball, TX 77375

            --- On Wed, 7/15/09, Kevin <owcp2004@yahoo. com> wrote:

            From: Kevin <owcp2004@yahoo. com>
            Subject: [owcp] Letter from Acting Director Jody K. Olsen
            To: owcp@yahoogroups. com
            Date: Wednesday, July 15, 2009, 11:07 AM

            THE DIRECTOR OF THE PEACE CORPS
            WASHINGTON, DC


            July 9, 2009

            Mr. Kevin Clark
            OWCP Yahoo! Group
            owcp2004@yahoo. com

            Dear Mr. Clark:

            We appreciate and share your concern for the ability of returned Peace Corps Volunteers
            (RPCVs) to receive needed and timely service from the Department of Labor's Office of
            Workers' Compensation Programs (OWCP) for medical claims filed under the Federal
            Employees Compensation Act (FECA).

            We are keenly aware that the claims process can be arduous and cause considerable
            frustration for RPCVs, and the Office of Medical Services' Post-Service Unit has been
            working closely with the Department of Labor (DOL) to determine how we can expedite and clarify the claims process for RPCVs. The Post-Service Unit provides considerable assistance to RPCVs as they work through the FECA process and has taken a number of significant steps to assist RPCVs in filing and tracking FECA claims with DOL. However, it is important to recognize that FECA is administered by DOL, not the Peace Corps, and DOL is solely responsible for the adjudication of all claims and reimbursements.

            The Post-Service Unit has been in the forefront of agency efforts to provide RPCVs with the support, guidance, and information they deserve. A partial list of the steps taken by the Post Service Unit includes:

            • Peace Corps Volunteers who are medically evacuated to Washington, D.C., meet
              one-on-one with a Post-Service Unit staff nurse regarding FECA benefits.
            • All Peace Corps Volunteers who are medically separated from their country of service to their home of record receive a telephone call from a Post-Service Unit nurse within three days of their separation to discuss their medical status and FECA benefits.
            • The Post-Service Unit has established a separate e-mail address, psu@peacecorps. gov, which is made available to Peace Corps Volunteers at their close of service so they may submit medically related questions. This e-mail account is monitored, and queries responded to, by a Unit staff member four to five times a day.
            • The Peace Corps has updated and expanded the RPCV health benefits section on its website devoted to FECA. Prominently displayed information in this section includes:

                >-Direct telephone line to Post-Service Unit Call Center: 1-800-424-8580, extension 1540

                >-Link to Department of Labor forms: http://www.dol. gov/Jibraryforms /formsbynum. asp

                >-Link for aJl inquiries regarding bills or reimbursements may be addressed to the Department of Labor at: 1-866-335-8319 or http://owcp. dol.acs-inc. com

            Proof that our cooperative efforts with DOL are proving beneficial to our RPCVs was made evident in a recent letter from Robert Sullivan, District Director of the Office of Workers' Compensation Programs Division of Federal Employees' Compensation, who stated: "The Peace Corps was among the largest source of CA-1s and CA-2s [claims] and you submitted over 94% of your CA-1s and CA-2s within 14 days, making you 10th out of 50 for the year. This is particularly noteworthy and laudable given the nature of your enrollees' assignments. " In 2008, 96 percent of those claims were submitted within 14 days.

            The Peace Corps is 48-years young and refining and improving its procedures as it adapts to the changing needs of Volunteers and RPCVs. The improvements listed above are proof of our recent efforts to better assist RPCVs with FECA-related issues and the OWCP. Those improvements have been accomplished by the existing Post-Service Unit. Therefore, it is the position of the Peace Corps that the idea of an ombudsman or, more likely, an Office of the Ombudsman, which has been discussed off-and-on for years, is not the answer to this or other needs of Volunteers and RPCVs. We do not need an additional layer to the system.

            If you or other members of your group need assistance in dealing with OWCP, you are
            welcome to contact the Post-Service Unit Call Center: 1-800-424-8580, extension 1540.

            Again, thank you for your inquiry and dedicated support of the Peace Corps.

            Sincerely,

            Jody K. Olsen
            Acting Director

            (A copy of the original letter in pdf format can be found in our Files section.  The above is a text file generated by Adobe Reader.)

          • Budgiehawk@aol.com
            I m glad you got help. You can t say I didn t try! In a message dated 3/14/2010 5:39:26 P.M. Eastern Daylight Time, colbyroger@yahoo.com writes: it was over a
            Message 5 of 12 , Mar 28, 2010
            • 0 Attachment
              I'm glad you got help.  You can't say I didn't try!
               
              In a message dated 3/14/2010 5:39:26 P.M. Eastern Daylight Time, colbyroger@... writes:
               

              it was over a mouth ms Kennedy help me out

              Roger D. Landry
              colbyroger@yahoo. com
              8565 Sugar Pine Place
              Tomball, TX 77375

              --- On Thu, 12/17/09, Budgiehawk@aol. com <Budgiehawk@aol. com> wrote:

              From: Budgiehawk@aol. com <Budgiehawk@aol. com>
              Subject: Re: [owcp] Letter from Acting Director Jody K. Olsen
              To: owcp@yahoogroups. com
              Date: Thursday, December 17, 2009, 6:07 PM

               

              What would you like me to do for you?
               
              In a message dated 12/17/2009 6:18:23 P.M. Eastern Standard Time, colbyroger@yahoo. com writes:
               

              I have lost my ability to log in to OWCP Injured wile serving, my PC had crashed lost all my favorets ,can you help me out???

              Roger D. Landry
              colbyroger@yahoo. com
              8565 Sugar Pine Place
              Tomball, TX 77375

              --- On Wed, 7/15/09, Kevin <owcp2004@yahoo. com> wrote:

              From: Kevin <owcp2004@yahoo. com>
              Subject: [owcp] Letter from Acting Director Jody K. Olsen
              To: owcp@yahoogroups. com
              Date: Wednesday, July 15, 2009, 11:07 AM

              THE DIRECTOR OF THE PEACE CORPS
              WASHINGTON, DC


              July 9, 2009

              Mr. Kevin Clark
              OWCP Yahoo! Group
              owcp2004@yahoo. com

              Dear Mr. Clark:

              We appreciate and share your concern for the ability of returned Peace Corps Volunteers
              (RPCVs) to receive needed and timely service from the Department of Labor's Office of
              Workers' Compensation Programs (OWCP) for medical claims filed under the Federal
              Employees Compensation Act (FECA).

              We are keenly aware that the claims process can be arduous and cause considerable
              frustration for RPCVs, and the Office of Medical Services' Post-Service Unit has been
              working closely with the Department of Labor (DOL) to determine how we can expedite and clarify the claims process for RPCVs. The Post-Service Unit provides considerable assistance to RPCVs as they work through the FECA process and has taken a number of significant steps to assist RPCVs in filing and tracking FECA claims with DOL. However, it is important to recognize that FECA is administered by DOL, not the Peace Corps, and DOL is solely responsible for the adjudication of all claims and reimbursements.

              The Post-Service Unit has been in the forefront of agency efforts to provide RPCVs with the support, guidance, and information they deserve. A partial list of the steps taken by the Post Service Unit includes:

              • Peace Corps Volunteers who are medically evacuated to Washington, D.C., meet
                one-on-one with a Post-Service Unit staff nurse regarding FECA benefits.
              • All Peace Corps Volunteers who are medically separated from their country of service to their home of record receive a telephone call from a Post-Service Unit nurse within three days of their separation to discuss their medical status and FECA benefits.
              • The Post-Service Unit has established a separate e-mail address, psu@peacecorps. gov, which is made available to Peace Corps Volunteers at their close of service so they may submit medically related questions. This e-mail account is monitored, and queries responded to, by a Unit staff member four to five times a day.
              • The Peace Corps has updated and expanded the RPCV health benefits section on its website devoted to FECA. Prominently displayed information in this section includes:

                  >-Direct telephone line to Post-Service Unit Call Center: 1-800-424-8580, extension 1540

                  >-Link to Department of Labor forms: http://www.dol. gov/Jibraryforms /formsbynum. asp

                  >-Link for aJl inquiries regarding bills or reimbursements may be addressed to the Department of Labor at: 1-866-335-8319 or http://owcp. dol.acs-inc. com

              Proof that our cooperative efforts with DOL are proving beneficial to our RPCVs was made evident in a recent letter from Robert Sullivan, District Director of the Office of Workers' Compensation Programs Division of Federal Employees' Compensation, who stated: "The Peace Corps was among the largest source of CA-1s and CA-2s [claims] and you submitted over 94% of your CA-1s and CA-2s within 14 days, making you 10th out of 50 for the year. This is particularly noteworthy and laudable given the nature of your enrollees' assignments. " In 2008, 96 percent of those claims were submitted within 14 days.

              The Peace Corps is 48-years young and refining and improving its procedures as it adapts to the changing needs of Volunteers and RPCVs. The improvements listed above are proof of our recent efforts to better assist RPCVs with FECA-related issues and the OWCP. Those improvements have been accomplished by the existing Post-Service Unit. Therefore, it is the position of the Peace Corps that the idea of an ombudsman or, more likely, an Office of the Ombudsman, which has been discussed off-and-on for years, is not the answer to this or other needs of Volunteers and RPCVs. We do not need an additional layer to the system.

              If you or other members of your group need assistance in dealing with OWCP, you are
              welcome to contact the Post-Service Unit Call Center: 1-800-424-8580, extension 1540.

              Again, thank you for your inquiry and dedicated support of the Peace Corps.

              Sincerely,

              Jody K. Olsen
              Acting Director

              (A copy of the original letter in pdf format can be found in our Files section.  The above is a text file generated by Adobe Reader.)

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