The staff member in a Congressional office who assists constituents
in dealing with federal agencies is called a caseworker (at least I
believe that's the correct term). Every time I've contacted a
Senator or Representative such a staff member has been assigned to
my case. As I've noted previously, some caseworkers are more
effective than others.
--- In firstname.lastname@example.org, FourDirect@a... wrote:
> What do you mean by Congressional caseworker? I have a USDOL
> and when I've had Congress helping me (ie: Mario Cuomo in NY in
the 1980's and
> McCain in AZ in the 90's, I've never had a caseworker, per se. The
best I got
> was that I would send the senate the bills or forms to USDOL and
> send them on and mostly they got paid. I never
actually "dialogued" with
> anyone. And I can't even get a response from Hillary Clinton's
office. So, I'm eager
> to hear who you're working with and on what level and sorry to
hear that the
> process is so slow. I haven't had bills paid at ALL since ACS took
> From 3/17/04
> I just got the following note from my Congressional caseworker:
> "Kevin: OWCP is blaming their contractor and the Contractor is
> blaming OWCP. We have contacted the Dept. of Labor in DC asking
> they get involved. I am awaiting their response ..."
> On the surface, what she says sounds reasonable. However, it's
> nearly 3 months since she contacted DC. Sometimes I think I have
> prod my Congressional office to get anything done. Does anyone
> share my frustrations?
I thought that was what you meant but I've never actually been assigned a person with whom I deal directly in any state I've sought congressional help. Wonder if Hillary Clinton will come through here. Still waiting, as usual.