5272Re: [NTO] I need help with my internet connection
- Feb 12, 2004Does your ISP have a toll free number, if so call them and they will get you set up right away or at least most ISP's will. The two that I have used have been most helpful each time that I call them.
----- Original Message -----
From: Larry Thomas
Sent: Wednesday, February 11, 2004 10:17 AM
Subject: [NTO] I need help with my internet connection
I have a problem with my internet connection and I am hoping that someone
out there can help me. I am able to connect to the internet and send and
receive email and use my other internet programs ok right now. My problem
is that I now must first start the DUNS (Dial Up Network Services)
connection and click on "connect" in order to get connected to my ISP
before I can run any programs such as Eudora or Mozilla or MS Internet
Explorer. Before I had this problem, I could just run Eudora and then when
Eudora started, it would launch the DUNS dialog box and the DUNS dialog box
would automatically dial in to my ISP and then Eudora would check my mail
and download it once the connection was made.
Now when I start Eudora, it tries to download my mail without going on line
and of coarse, I get an error message "Host not found" and the error sound.
Then Eudora will not do anything else. I dismiss the error message and
click on the "check mail" button and I get the error message again.
I close Eudora and go to the short cut for the DUNS dialer and it connects
me to the ISP. Then I run Eudora and it downloads my mial just fine.
This problem is affecting all of my internet programs as I have said above
including my browsers which give the same error messages and a couple of
small programs for getting weather and setting my system clock which don't
give error messages but they just never finish - they freeze up and have to
I did get infected with the Mydoom worm before this happened and that could
be the cause of it but I don't know what to do now. I have downloaded two
cleaner programs for it and run them both plus an anti-virus program and it
has not helped. I just uninstalled the anti-virus program and that did not
do anything either.
Does anyone out there have any ideas? Is there a web site where I might
get information to trouble shoot this problem?
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