It is all change management - it doesn't matter whether you are
introducing a social enterprise or changing the way that you deliver
services or how you do your work, it is still about change management
and there are lots of great resources for that. Try "Our Iceberg is
Melting" which is a "business fable" - great read and great way to start
an interesting conversation with your team about organizational change.
[Moderator's note: Here is some information about "Our Iceberg is Melting":
Our Iceberg Is Melting - by John Kotter and Holger Rathgeber
Our Iceberg Is Melting is a simple fable about doing well in an ever-changing world. Based on the award-winning work of Harvard's John Kotter, it is a story that has been used to help thousands of people and organizations.
The fable is about a penguin colony in Antarctica. A group of beautiful emperor penguins live as they have for many years. Then, one curious bird discovers a potentially devastating problem threatening their home, and pretty much no one listens to him. The characters in the story, Fred, Alice, Louis, Buddy, the Professor, and NoNo, are like people we recognize � even ourselves. Their tale is one of resistance to change and heroic action, seemingly intractable obstacles and the most clever tactics for dealing with those obstacles. It's a story that is occurring in different forms all around us today � but the penguins handle the very real challenges a great deal better than most of us. Our Iceberg Is Melting is based on pioneering work that shows how the 8 Steps produce needed change in any sort of group. It's a story that can be enjoyed by anyone while at the same time providing invaluable guidance for a world that just keeps moving faster and faster.
For more information about Dr. Kotter's 8 Steps, please refer to his book, Our Iceberg Is Melting.
On Behalf Of Michael Whitehead-Bust
Sent: August 31, 2010 2:06 PM
Subject: [npEnterprise] Re: Articles on Organizational Change
Here are some of the responses we received to the following question
about organizational change:
"I am desperately looking for articles or studies which were written or
done on the organizational challenges and how to deal with tensions
arising from the decision to start a social enterprise and to start
(1) From: Tamra Thetford <tamra.thetford@...
The Aspen Institute's FIELD Program has a body of work around the larger
topic of non-profit sustainability that may be of use to you. Included
in the work is a focus on Social Enterprise. There is a Sustainability
an entire section on Social Enterprise that includes discussion of the
organizational impacts of starting a social enterprise. In particular
the publication: New Social Entrepreneurs: The Success, Challenges and
Lessons of Non-Profit Enterprise Creation, edited by Jed Emerson and Fay
Twersky may be of help to you.
Additionally-you can find other resources on our Sustainability work
including in the area of Social Enterprise
MicroTest Program Manager
One Dupont Circle, Suite 700
Washington, DC 20036
(2) From: John Herron" <jherron@...
My comment is to first challenge the premise that there should be
tension between generating revenue and sticking to the mission. I like
to quote the Sisters of Mercy who run hospitals and say, "No Margin, No
Mission". All organizations need to generate revenue to perform.
Adding a social enterprise is only adding a new source of revenue using
business principles. Now to your question. All the literature on
organizational change applies here. For profit and not for profit
organizations respond to internal and external factors that are either
opportunities or demands to change. Adding social enterprise can be
presented as a way of responding to the particular opportunity or demand
that your organization is facing.
John D. Herron MSW, MBA
Harbor City Services, Inc
Baltimore, MD 21227
(3) From: Eko Nomos <mary_ferguson@...
We wrote a series of papers for the Toronto Enterprise Fund a few years
ago. Section 4 might have some useful information for you.
Mary Ferguson, Eko Nomos
(4) From: Jim Fruchterman <jim@...
I thought the REDF boxed set had something on internal culture: that's
where I remember first reading about the challenges of injecting a
social enterprise into a traditional social service agency culture.
President and CEO, Benetech
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