Having serious trouble with accessibility mode
- I just upgraded to NoteTab Pro 5.7, and I'm having some serious
problems, that seem to stem from the accessibility mode. I'm running JFW
9 on Windows XP Media Center. After installing the update I ran
"notepro.exe /acc=install" as described in the What's New document. Now
whenever I use the up or down arrow keys in a document, I hear the word
"edit" followed by the entire paragraph. I don't hear blank lines. The
cursor does seem to be moving around OK, since I get the current
character read to me when I use the left and right arrow keys.
Here are a few things I noticed:
When NoteTab starts up, I have the string [Acc] in the title bar.
According to the documentation, this means that NoteTab is in
When I went into NoteTab's settings, blind user mode wasn't checked,
which should be checked when NoteTab is running in accessibility mode.
I checked the directory ...\Application Data\Freedom
Scientific\JAWS\9.0\Settings\Enu and I didn't see the file NotePro.jcf
there. This is where I'd expect NoteTab to place the file from Program
Files\NoteTab Pro 5\Accessibility\NotePro.jcf. When I use the JFW key
sequence insert-q, I hear "default settings" when I would expect to hear
something about NotePro.
Here are a few things I've tried:
I copied the file NotePro.jcf from NoteTab's accessibility folder into
JFW's settings folder (see above) with no change in behavior.
I ran the command NotePro.exe /acc=off and I still see the string [Acc]
in the title bar for NoteTab, which I assume means it's still in
accessibility mode. The behavior is still the same.
I'm at my whits' end a bit here, and I'm looking for any suggestions!
- Hi Christopher,
Normally, the NotePro.jcf Jaws file is installed in the following
folder, if it exists:
...\All Users\Application Data\Freedom Scientific\JAWS\9.0\Settings\Enu
Otherwise it goes to:
...\<user>\Application Data\Freedom Scientific\JAWS\9.0\Settings\Enu
There is indeed an issue with the /acc=off switch, which fails to work.
We'll fix this in the next update...
- OK, thanks! I went to the JAWS settings directory under All Users, and I
did find the NotePro.jcf file. Once I removed it from that directory,
NoteTab Pro is now working as it did before. As I arrow through a
document, I'm having the current line read to me; I hear "blank" for
blank lines. Note that NoteTab is still saying [Acc] in the title bar.
I don't know enough about JFW to understand what's wrong with the
NotePro.jcf file, but it does make NoteTab Pro unusable on my system.
Eric Fookes wrote:
> Hi Christopher,
> Normally, the NotePro.jcf Jaws file is installed in the following
> folder, if it exists:
> ...\All Users\Application Data\Freedom Scientific\JAWS\ 9.0\Settings\ Enu
> Otherwise it goes to:
> ...\<user>\Applicat ion Data\Freedom Scientific\JAWS\ 9.0\Settings\ Enu
> There is indeed an issue with the /acc=off switch, which fails to work.
> We'll fix this in the next update...
> Eric Fookes
> http://www.fookes com/ <http://www.fookes.com/>
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