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Re: [NTB] A tough one. A problem with hhctrl.ocx

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  • John Mitchell
    Ted I believe you have already managed to fix this. In case this happens to anyone else, as it did to me, my solution was found here...
    Message 1 of 7 , Sep 27, 2006
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      Ted

      I believe you have already managed to fix this. In case this happens to
      anyone else, as it did to me, my solution was found here...
      http://windowsxp.mvps.org/rebuildhelp.htm

      Regards, John M

      ----- Original message -----
      From: "w8tts" <w8tts@...>
      To: notetab@yahoogroups.com
      Date: Tue, 26 Sep 2006 17:40:49 -0000
      Subject: [NTB] A tough one. A problem with hhctrl.ocx

      I'm having a problem with Help on a number of programs NoteTab Pro,
      MailWasher, and Windows itself. I've been working with Jody at
      Fookes, and we've run out of ideas.

      Here's basically whats happened, and what we've done:

      It started when clicking on any Help stopped working. For example,
      when I clicked on Windows Start|Help and Support nothing happens,
      except for the hour glass coming up for a second or two, and then goes
      away. This also happens with any other help I try within a program,
      NoteTab Pro, MailWasher, etc. that uses the compiled html

      I contacted customer support at NoteTab, and MailWasher, one of them
      suggested going to their folder, and double clicking on their .chm
      file. Doing so gives me the error, "Cannot open the file:
      mk:@MSITStore:C:\Program Files\Fire Trust\..."

      Then they said it appeared to be a problem with hhctrl.ocx, is the
      Microsoft HTML Help component. The file is there, in Windows\System32
      (version 5.2.3790.2744). But, may be corrupt.

      I'm running XP Pro SP2, and
      I tried doing a regsvr32 on hhctrl.ocx,
      I tried uninstalling IE, and reinstalling it,
      I tried doing a sfc /scannow, and
      I was given a copy of hhctrl.ocx, and replaced it.

      The uninstall of IE appeared to work, but it's still their, so the
      reinstall wouldn't work.

      And, still no good. Any of you PC gurus have any ideas?

      Ted
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