22160Re: Turbo Yeast Question?
- Oct 8, 2006Hi Harry,
I forgot to write the info down and i tossed all of the packaging.
Silly silly me. I did contact the supplier and he sounds very willing
to replace them. Damn good of him i thought, as i could have screwed
it up myself. Very good experience with the supplier here. He got back
to me right away with my questions.
--- In email@example.com, "Harry" <gnikomson2000@...> wrote:
> --- In firstname.lastname@example.org, "michael_fearn"
> <michael_fearn@> wrote:
> > The second package of yeast also did not work. Not a peep. Filtered
> > water, 29Deg C, aeration for 24 hours. Nothing. I waited for a few
> > days and then decided it was dead. It had all settled out and nothing
> > was happening.
> > So it turns out that my turbo yeast was in fact, bad. I pitched some
> > Lavlin EC-1118 in the very same wash and now it is working fine. Oh
> > well. Live and learn. Must have been a bad lot of Turbo 8kg.
> > Thanks for the input.
> > Cheers,
> > Michael
> If you still have the empty packets, there's a batch number on them.
> Record it, then take up your case with both the supplier and the
> manufacturer. They keep records of shipment dates delivery dates
> etc. At the least I would think they'll replace the items with a
> different batch. One particular English maker is very conscientious
> at public relations.
> regards Harry
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