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Re: [My Roots Forum] Digest Number 34

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  • saare@banet.net
    A lot of us had the same problem. I had to delete both the program and the conversion utility from the palm and then reinstall both, the program first then the
    Message 1 of 1 , Nov 1, 2000
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      A lot of us had the same problem. I had to delete both the program and the conversion utility from the palm and then reinstall both, the program first then the utility. Make sure you have the newer utility program. Good luck.
      Elsie

      myroots@egroups.com wrote:

      >
      > To unsubscribe from this group, send an email to:
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      >
      > ------------------------------------------------------------------------
      >
      > There is 1 message in this issue.
      >
      > Topics in this digest:
      >
      > 1. Conversion Utility Problem
      > From: "Vern Prescott" <vprescott@...>
      >
      > ________________________________________________________________________
      > ________________________________________________________________________
      >
      > Message: 1
      > Date: Sun, 29 Oct 2000 10:59:42 -0500
      > From: "Vern Prescott" <vprescott@...>
      > Subject: Conversion Utility Problem
      >
      > I purchased MyRoots V1.5 a few months ago and was pleased with it. When I received notification of version 1.6, I upgraded. However, I have been unable to get the Conversion Utility to work. When I install the new one, I get an Access denied error for the main programme. I tried uninstalling the programme, but the convert.exe file remains. When I try to delete it , I get access denied error. If I run the conversion programme, neither the import nor export buttons are accessible.
      >
      > I hope someone can help me, as I am unable to upload my new data.
      >
      > Vern
      >
      > [Non-text portions of this message have been removed]
      >
      > ________________________________________________________________________
      > ________________________________________________________________________

      --
      Elsie Saar
      saare@...
      West Hurley and Austerlitz, NY
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