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17317RE: Thank you for your request 5143081 for Hairul.Nizam

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  • morpheuzneo
    Mar 6, 2014
      Please ignore my previous post, it was posted accidently.

      Thank you.
      Hairul Nizam Mohd Hussin

      From: Nizam, Hairul Nizam SBSC-ITV/LC
      Sent: Thursday, 6 March, 2014 3:49 PM
      To: GF Review Desk; Dela Cruz, Vincent PSPC-ITSS-EUC; ITSSEUC Join JML Service ITSSEUC-ITSS-SD; 'bsgsdmanilajml@...'
      Cc: Che-Rus, Shazarul SC ITSSEUC-ITSS-OSS; mypenguin99@yahoogroups.com
      Subject: RE: Thank you for your request 5143081 for Hairul.Nizam
      Importance: High

      Hi all,

      Please give me explanation - why I got the message below that I need to wait another 15-60 working days for the laptop to be arrived? As I checked Myrequest this morning - the delivery date is shown as 06th March, 2014, now latest that I checked - the date has changed to 31st March 2014?


      What happen? What went wrong? Why deliveries date change? Staff already joined, he needs the laptop urgently.

      Thank you.
      Hairul Nizam Mohd Hussin
      Regional Operation Center Coordinator - Asia Pacific

      From: GF Review Desk
      Sent: Thursday, 6 March, 2014 3:39 PM
      To: Dela Cruz, Vincent PSPC-ITSS-EUC
      Cc: Nizam, Hairul Nizam SBSC-ITV/LC
      Subject: FYI: Thank you for your request 5143081 for Hairul.Nizam

      Request has been submitted
      Dear Vincent.DelaCruz,

      This is an automated response confirming that request 5143081 has been made for Hairul.Nizam. If items need managerial approval this has been automatically requested by the system. Both the requestor and the customer will be notified by email when the request has been approved.

      Please note that Service Level measurement starts when the approval has been granted and that the information within the request needs to be complete and accurate for it to be carried out.

      Business case requirements

      Service level

      Approval Required?

      Laptop - Ultra - Windows 7 (32bit)

      15-60 Working day(s)

      Automatically approved

      Laptop Bag - Sport Backpack



      Headset - USB - Standard model



      Keyboard - USB - Standard



      Kind regards,

      My Request Services

      [Non-text portions of this message have been removed]
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