Fw: [CASS ALUMNI MSU-IIT] I NEED 5 System Support Technicians...
--- On Fri, 2/4/11, Chippy Subang <fbmessage+mk-vp__m@...> wrote:
From: Chippy Subang <fbmessage+mk-vp__m@...>
Subject: [CASS ALUMNI MSU-IIT] I NEED 5 System Support Technicians...
To: "Darwin Manubag" <jcdarwinm@...>
Date: Friday, February 4, 2011, 2:39 PM
Chippy Subang 1:39pm Feb 4I NEED 5 System Support Technicians
Responsible for supporting local and remote end users (customers), resolving Microsoft Windows, Microsoft Office, general networking and hardware/device related problems or questions. Systems Support Technicians perform troubleshooting tasks, problem diagnosis and provide consultative support with the expectation of a 90% or higher First Touch Resolution Rate. The position requires a thorough knowledge of PC hardware and software components. It also requires the ability to assist the end user in the setup, installation, and configuration of desktop hardware and software. The ability to effectively communicate with and understand the customer's needs is essential.
· Must have excellent conversational American English skills.
· Must possess at least a Bachelor's/College Degree in any field.
· Preference will be given to candidates that have one or more of the following certifications:
· Microsoft Windows certifications: MCTS, MCITP, MCDST
· Microsoft Office certifications: Microsoft Office Specialist
· CompTIA A+ Certification, CompTIA Network+ Certification
· Cisco CCNA or higher Certification
· Microsoft Certified Trainer, Cisco Certified Trainer
· Dell Certified Systems Expert (DCSE) Certification
· Must have at least 2 years of working experience in the related field.
· Must be willing to work in Makati City.
this is an urgent requirement. text or call me at 09285012476... :)
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