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Yahoo! Groups Weather Report: 12-22-07

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  • jheldt@yahoo-inc.com
    Below are known issues that may be affecting some Groups users: Update: Delivery Issues with Centurytel.net Addresses We’ve been in contact with the
    Message 1 of 1 , Dec 22, 2007
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      Below are known issues that may be affecting some Groups users:

      Update: Delivery Issues with Centurytel.net Addresses
      We’ve been in contact with the administrators at Centurytel.net and have taken steps toward correcting the issue with Y! Groups email not being delivered. If you are a Centurytel.net mail user and you are still not receiving Y! Groups email, please let us know by contacting Customer Care at: http://help.yahoo.com/l/us/yahoo/groups/original/forms_index.html

      Issue with Search within Groups
      We are aware that some Groups users are experiencing issues when trying to search for messages in their groups. We have identified the root cause of this problem which is related to the indexing of messages. If you are currently experiencing this issue please contact Customer Care and we’ll work to correct this on a case by case basis. We hope to have this issues fully resolved for all groups early in the New Year. We appreciate your patience and we apologize for the inconvenience this has caused.

      "SFReadDir()" Error
      We know that some users have been affected by this error when attempting to access their group's files. Customer Care has been responding to reports on a case by case basis and we do believe this issue is resolved at this time. If you continue to see this error, please let us know by contacting Customer Care at: http://help.yahoo.com/l/us/yahoo/groups/original/forms_index.html

      I encourage you to continue to contact Customer Care with questions and reports of issues with your Groups to get the quickest response. To post comments on any of these topics, please go to the Groups Blog: http://www.ygroupsblog.com/blog/

      Happy Holidays from all of us on the Groups team!

      Best Wishes,
      Jami Heldt
      Groups Community Manager
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