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Yahoo! Groups Weather Report: 12-17-07

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  • y_groups_team@yahoo.com
    Below are known issues that may be affecting some Groups users: Calendar Reminders (current forecast: scattered showers with clear skies in the forecast) We
    Message 1 of 1 , Dec 17, 2007
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      Below are known issues that may be affecting some Groups users:

      Calendar Reminders (current forecast: scattered showers with clear skies in the forecast)

      We are aware that some groups are still experiencing issues with calendar reminders not being sent. The Calendar Team now believes this issue is related to Day Light Savings Time and is currently working to correct this within all groups. I’ll post an update to confirm when this process is complete. In the meantime, we appreciate your patience.

      Again, one thing to be aware of is that if someone posts an event to the calendar who is on moderation status, a reminder won’t be sent.

      Delivery Issues with Centurytel.net Addresses (current forecast: stormy)
      We’ve seen reports that Yahoo! Groups email sent by members with Centurytel.net mail accounts is not being delivered. We have confirmed that Centurytel.net is dropping, or failing to deliver Y! Groups email. We sincerely apologize that you are experiencing this issue unfortunately it’s not something we can control. This is not a Yahoo! issue but an issue with how Centurytel.net is handling email from Yahoo! Groups.

      We are currently trying to contact the administrators at CenturyTel to work to correct this problem; however, they have not returned our calls or emails. If you are a CenturyTel customer and are able to reach them, please ask their administrators to contact our technical team by sending an email to: ygmailadmin-owner@yahoogroups.com.

      If you have any questions or concerns please let us know by contacting Customer Care at:
      http://help.yahoo.com/l/us/yahoo/groups/original/forms_index.html

      We appreciate your patience and we apologize for the inconvenience this has caused.

      Please visit the Groups Blog to leave a comment for the Groups team on one of these issues:
      http://www.ygroupsblog.com/blog/2007/12/17/yahoo-groups-weather-report-12-17-07/

      Thank you,
      Jami Heldt
      Groups Community Manager
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