12SBC Bouncing Issues Resolved
- Dec 8, 2006We had reports that on Tuesday December 5 users with SBC email
accounts (including sbcglobal, pacbell, swbell, snet, ameritech,
prodigy, wans, nvbell, and flash domains) began bouncing. The glitch
was on SBC's end, caused by a fix to a different issue they
implemented on their servers that day. Our team has been working with
our contacts at SBC and the issue has been resolved.
There is no need for moderators to take action to restore bouncing
members since we have processes in place to automatically reactivate
users within a matter of days, although by actively monitoring
bouncing members and sending manual reactivation notices you can speed
the process up. You can read more about automatic and manual
reactivation here: http://help.yahoo.com/help/us/groups/members/members-17.html.
Thanks to those of you who alerted us to the SBC bounces, and thanks
for your patience as we worked to resolve them.
The Yahoo! Groups Team
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