experiencing a send error w/o Being the person who Made the send error.
reacting without overreacting*.
> Moral: be careful with name-calling
> What a jackass.
PS: * The judgement on what an overreaction is is always iffy.
It's often best to not react to a negative at all at work.
"Be proactive, not reactive" as they say.
PS/2: Micro Guru Andy Grove is actually a great source of workplace
guidance. He had a weekly column for years in SillyValley on the subject.