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Re: [magnifiers] Re: Problems with ZoomText 9.1 & Windows 7

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  • Tony Cretney
    If you are getting updates regularly you should be on Zoom Text 9.19.1.53 that update came out several months ago now. Won t comment on how well it functions
    Message 1 of 6 , Oct 26, 2011
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      If you are getting updates regularly you should be on Zoom Text 9.19.1.53
      that update came out several months ago now. Won't comment on how well it
      functions on Windows 7 though as I am currently using Vista Home Premium.
      Tony
      ----- Original Message -----
      From: "Karey Carbaugh" <kareycarbaugh@...>
      To: "Olga" <okolga@...>
      Cc: <magnifiers@yahoogroups.com>
      Sent: Monday, October 24, 2011 4:27 PM
      Subject: [magnifiers] Re: Problems with ZoomText 9.1 & Windows 7


      Neal,

      I believe you just replied to me and not to the whole list. So, I'm copying
      the list on this reply so that Sherry can respond if she is still having the
      problem.


      Thank you,
      Have a Great Day!


      Karey Carbaugh

      From: Olga <okolga@...>
      To: Karey Carbaugh <kareycarbaugh@...>
      Sent: Monday, October 24, 2011 6:34 AM
      Subject: Re: Problems with ZoomText 9.1 & Windows 7

      hello Sherry:

      Did you ever find a solution to your probelm. My wife is also Zoom text 9.18
      and windows 7 with IE 8 and is having the same probelms as you are having

      Neal

      --- In magnifiers@yahoogroups.com, Karey Carbaugh <kareycarbaugh@...> wrote:
      >
      > Hello Sherry,
      > Â
      > First of all, are you running the LATEST version of ZoomText 9.1? They
      > made some enhancements around 9.18, I think, which made it "compatible"
      > with Windows 7. Prior to that, I was told, it was NOT compatible. The
      > upgrade from 9.1 to 9.18 is FREE and you should be able to run the product
      > updater to upgrade.
      > Â
      > The second thing you might try is uninstalling and re-installing
      > ZoomText. It MAY be that ZoomText needs to be installed AFTER JAWS.Â
      > Sometimes there are system files and by installing one product over
      > another, you can install an older version of a system file without knowing
      > it.
      > Â
      > Finally, I would try sending a note to support@... This is their main
      > support help desk ID.
      > Â
      > I hope that one of these helps.
      > Â
      > Good luck!
      >
      >
      > Thank you,
      > Have a Great Day!
      >
      > Karey Carbaugh
      >
      > --- On Mon, 6/13/11, Sherry Wells <sdwells@...> wrote:
      >
      >
      > From: Sherry Wells <sdwells@...>
      > Subject: [magnifiers] Problems with ZoomText 9.1 & Windows 7
      > To: magnifiers@yahoogroups.com
      > Date: Monday, June 13, 2011, 9:35 AM
      >
      >
      > Â
      >
      >
      >
      > Hello all,
      >
      > I am using, or trying to use, ZoomText 9.1 with Windows 7, 32 bit. I find
      > that ZoomText frequently seems to freeze. The symptoms are sluggish
      > movement of the mouse such that it won't move at all or moves very slowly
      > then jumps. I highlight a file and focus jumps to the top left of the
      > screen rather than on the file I highlighted. If I open an email in
      > Outlook, focus remains on the Outlook inbox rather than on the opened
      > email. If I close and reopen ZoomText then all is well for a while but
      > eventually I start getting the same symptoms. I am also using Jaws 11 but
      > even if I close that, ZT still seems to freeze up or get behind or
      > whatever it is doing. Any ideas on how I can fix this? It has rendered
      > Windows 7 practically unusable for me as I sometimes have to close &
      > reopen ZT as frequently as every 10 minutes or so. Thanks.
      >
      > Also, I tried sending this to the ZoomText email list but the address I
      > have apparently does not exist anymore. Is there still a ZoomText email
      > list? Thanks.
      >
      > Regards,
      > Sherry Wells
      >
      > [Non-text portions of this message have been removed]
      >
      >
      >
      >
      >
      >
      >
      >
      > [Non-text portions of this message have been removed]
      >

      [Non-text portions of this message have been removed]



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