Fw: [DBL] Gateway
- Leslie Peterson; 5505 Bryant Ave. So.; Minneapolis Minnesota 55419 USA
TELETYPE:612-823-2631; TELEPHONE:800-627-3529 (relay: type <=> phone)
--------- Forwarded message ----------
From: "Aquarius Server Administrator (DeepSpace)" <johnc44@...>
Date: Mon, 4 Dec 2000 20:10:20 -0500
Subject: [DBL] Gateway
I have an updated regarding LP-Win problems. GOOD NEWS!!! I finally got
in touch with the author of LP-WIN and I learned that there is a video
driver problems with NVIDIA older version so, I must upgrade the driver
to a new version. I found it is a specificially from Gateway. I decided
to call Gateway to ask for their assistance in getting a new upgrade of
a video chipset. I surfed on the web and found there was a TTY support
line. Last week, I called their TTY support line and I got an answering
machine. It was after their business hour to close. It was too late for
me to call so, I waited for the next day. I did called earlier in the
evening hour which is a good time to call. Unfortunately, I got an
Answering machine so, I waited and tried again. Again, answering
machine! Then, today at 5:30 p.m. (4:30 p.m. their time) and AGAIN,
answering machine! I decided to leave a message for them to call me back
with my question. I have been waiting for a call from them, but NO
CALL!! I think that they are always out of their office, and not to
speak with their customers promptly and/or retrieving a message and gets
back to their customers in timely manner! I don't understand that! I am
still waiting on their phone call to me from Gateway's Technical
Support. I decided to try the sales' Department (TTY number) and found
out that the Answering machine is exactly the same as what Technical
Support's TTY message said to me! I believe that Sales/Technical
Support's TTY works together for message retrivals. I don't know.
Does anyone of you have any suggestions on how can I reach to Gateway's
Tech Support? Please let me know. Thanks very much! :)
E-Mail: mailto:johnc44@... or mailto:johncunniff@... or
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GET INTERNET ACCESS FROM JUNO!
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Join Juno today! For your FREE software, visit:
The latest NVIDIA driver can be downloaded from www.nvidia.com, but
LP-Windows is also not compatible with the latest driver release.
LP-Windows does not crash on that release, but does not show gif images and
icons on the system tray.
Regards Peter Verhoeven