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Problems upgrade ZoomText Xtra 7.05

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  • Peter Verhoeven
    Dear list members and AiSquared support, After downloading and running the ZoomText Xtra upgrade file I could not start ZoomText anymore. The only way to get
    Message 1 of 5 , Oct 9, 2000
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      Dear list members and AiSquared support,

      After downloading and running the ZoomText Xtra upgrade file I could not
      start ZoomText anymore. The only way to get ZoomText running again, seems
      to be uninstall it and re-install it again from CD-ROM.

      It seems to me that AiSquared already know this problem, because they
      renamed the upgrade files on their server so that downloads failed.

      Please let this list know if the problem is solved?

      Regards Peter Verhoeven
    • Kees Toxope�s
      Now I know why I couldn t download the file.. thanks for the info greetings Kees ... _________________________________________________________________________
      Message 2 of 5 , Oct 9, 2000
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        Now I know why I couldn't download the file..

        thanks for the info

        greetings Kees


        >From: Peter Verhoeven <pav@...>
        >Reply-To: magnifiers@egroups.com
        >To: magnifiers@egroups.com
        >CC: support@...
        >Subject: [magnifiers] Problems upgrade ZoomText Xtra 7.05
        >Date: Mon, 09 Oct 2000 09:14:35 +0200
        >
        >Dear list members and AiSquared support,
        >
        >After downloading and running the ZoomText Xtra upgrade file I could not
        >start ZoomText anymore. The only way to get ZoomText running again, seems
        >to be uninstall it and re-install it again from CD-ROM.
        >
        >It seems to me that AiSquared already know this problem, because they
        >renamed the upgrade files on their server so that downloads failed.
        >
        >Please let this list know if the problem is solved?
        >
        >Regards Peter Verhoeven
        >
        >

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      • Leslie P Peterson
        Oh, I see. I did download and installed it and everything was fine but strange. I checked on PROGRAM ZOOMTEXT. And I saw the menu list Zoomtext Trial . I did
        Message 3 of 5 , Oct 9, 2000
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          Oh, I see.

          I did download and installed it and everything was fine but strange. I
          checked on PROGRAM\ZOOMTEXT. And I saw the menu list "Zoomtext Trial". I
          did not select it, but I was trying to separated program but it joined
          the old program. I was puzzled because Windows 98 did not follow my
          program-name or filename. If I am not happy then I would use the old
          one and save my time. It is not only Zoomtext but Juno and other program
          are same.

          I really want to separated the programs, not upgrade to the old ones.

          I did not see any improvement but I am not mind because of free upgrade.

          Leslie Peterson; 5505 Bryant Ave. So.; Minneapolis Minnesota 55419 USA
          EMAIL: lesliepeterson@...
          TELETYPE:612-823-2631; TELEPHONE:800-627-3529 (relay: type <=> phone)

          ________________________________________________________________
          YOU'RE PAYING TOO MUCH FOR THE INTERNET!
          Juno now offers FREE Internet Access!
          Try it today - there's no risk! For your FREE software, visit:
          http://dl.www.juno.com/get/tagj.
        • support
          Dear Users, Peter is correct. We at AiSquared broke the link to our ZoomText Xtra v7.05 update when users told us there was a problem on some systems. Our
          Message 4 of 5 , Oct 9, 2000
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            Dear Users,
            Peter is correct.
            We at AiSquared broke the link to our ZoomText Xtra v7.05 update when users
            told us there was a problem on some systems.
            Our developers are working, with some of the users who experienced the
            problem Peter describes below, to diagnose and solve the problem.
            I apologize for any inconvenience.

            I will notify you via email when we have 7.05 ready for download.

            Regards,
            Cathy Swanson
            Tech Support Specialist
            Ai Squared




            -----Original Message-----
            From: Peter Verhoeven [mailto:pav@...]
            Sent: Monday, October 09, 2000 3:15 AM
            To: magnifiers@egroups.com
            Cc: support@...
            Subject: Problems upgrade ZoomText Xtra 7.05


            Dear list members and AiSquared support,

            After downloading and running the ZoomText Xtra upgrade file I could not
            start ZoomText anymore. The only way to get ZoomText running again, seems
            to be uninstall it and re-install it again from CD-ROM.

            It seems to me that AiSquared already know this problem, because they
            renamed the upgrade files on their server so that downloads failed.

            Please let this list know if the problem is solved?

            Regards Peter Verhoeven
          • Grahame Allen
            Dear Users, Peter is correct. We at AiSquared broke the link to our ZoomText Xtra v7.05 update when users told us there was a problem on some systems. Our
            Message 5 of 5 , Oct 9, 2000
            • 0 Attachment
              Dear Users,
              Peter is correct.
              We at AiSquared broke the link to our ZoomText Xtra v7.05 update when users
              told us there was a problem on some systems.
              Our developers are working, with some of the users who experienced the
              problem Peter describes below, to diagnose and solve the problem.
              I apologize for any inconvenience.

              I will notify you via email when we have 7.05 ready for download.

              Regards,
              Cathy Swanson
              Tech Support Specialist
              Ai Squared




              -----Original Message-----
              From: Peter Verhoeven [mailto:pav@...]
              Sent: Monday, October 09, 2000 3:15 AM
              To: magnifiers@egroups.com
              Cc: support@...
              Subject: Problems upgrade ZoomText Xtra 7.05


              Dear list members and AiSquared support,

              After downloading and running the ZoomText Xtra upgrade file I could not
              start ZoomText anymore. The only way to get ZoomText running again, seems
              to be uninstall it and re-install it again from CD-ROM.

              It seems to me that AiSquared already know this problem, because they
              renamed the upgrade files on their server so that downloads failed.

              Please let this list know if the problem is solved?

              Regards Peter Verhoeven



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