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16956Re: [linux-dell-laptops] Is my Harddisk dying ? What to do ?

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  • chris chambers
    Jan 2, 2003
      Marc,

      Dell is very stingy about treplacing hard drives (BTDT), I suggest that
      you pull the drive out of the computer, it will give the message of no
      bootable drive... Now call Dell and say hey my computer is giving me
      this error... They will ask you to try reseating the black drive
      adapter, and run their diagnostic test on it.. Then they will send you
      a new drive and ask you to return your old one.

      I have found this to be the easiest way for the consumer to get Dell to
      honor their warranty, with the least amount of hassle. Is it honest,
      mostly.. :-)

      Chris

      --- Marc Baaden <baaden@...> wrote:
      >
      > Hi,
      >
      > this morning while a cronjob was running over my filesystem, I got
      > loads of errors located near a certain block. Now I wonder whether
      > this is "ok" or "alarming".
      > Also my i8.2k is still under warranty, so should I try to have the
      > harddrive replaced ? If yes, what steps should I take to claim my
      > warranty (given that I do run linux) ?
      >
      > Thanks for any suggestions,
      >
      > Here is a little excerpt from the errors:
      > Jan 2 06:38:36 baaden kernel: hda: dma_intr: status=0x51 {
      > DriveReady SeekComplete Error }
      > Jan 2 06:38:36 baaden kernel: hda: dma_intr: error=0x04 {
      > DriveStatusError }
      > Jan 2 06:38:40 baaden kernel: hda: dma_intr: error=0x01 {
      > AddrMarkNotFound }, LBAsect=47862831, sector=17564176
      > Jan 2 06:38:41 baaden kernel: hda: dma_intr: status=0x51 {
      > DriveReady SeekComplete Error }
      > Jan 2 06:38:41 baaden kernel: hda: dma_intr: error=0x40 {
      > UncorrectableError }, LBAsect=47862831, sector=17564176
      > Jan 2 06:38:41 baaden kernel: end_request: I/O error, dev 03:05
      > (hda), sector 17564176
      > Jan 2 06:39:14 baaden kernel: ide0: reset: success
      > Jan 2 06:39:14 baaden kernel: hda: read_intr: status=0x59 {
      > DriveReady SeekComplete DataRequest Error }
      > Jan 2 06:39:14 baaden kernel: hda: read_intr: error=0x01 {
      > AddrMarkNotFound }, LBAsect=47862829, sector=17564176
      > Jan 2 06:39:14 baaden kernel: hda: read_intr: status=0x59 {
      > DriveReady SeekComplete DataRequest Error }
      > Jan 2 06:39:14 baaden kernel: hda: read_intr: error=0x01 {
      > AddrMarkNotFound }, LBAsect=47862829, sector=17564176
      > Jan 2 06:39:27 baaden kernel: hda: read_intr: status=0x59 {
      > DriveReady SeekComplete DataRequest Error }
      > [..]
      >
      > Best wishes,
      > Marc Baaden
      >
      >
      > --
      > Dr. Marc Baaden - Laboratory of Molecular Biophysics, Oxford
      > University
      > mailto:baaden@... - ICQ# 11466242 -
      > http://www.marc-baaden.de
      > FAX/Voice +49 697912 39550 - Tel: +44 1865 275380 or +33 609
      > 843217
      >
      >
      >


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