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Indonesia:The use of information technology in public information services:an interpretative study of structural change via technology in the Indonesia Civil Service

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  • Zapopan Martin Muela-Meza
    Pendit, Putu Laxman (2003) The use of information technology in public information services : an interpretative study of structural change via technology in
    Message 1 of 1 , Jul 4, 2005
      Pendit, Putu Laxman (2003) The use of information technology in public
      information services : an interpretative study of structural change via
      technology in the Indonesian Civil Service. In Proceedings CONSAL XII
      "Information Resources Empowerment : Enhancing Knowledge Heritage", Bandar
      Seri Begawan (Brunei Darussalam).

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      The article is based on a research with the main intention of making sense
      of the government of Indonesia's enterprise in the application of
      information technology, especially with regard to the provision,
      disclosure, and dissemination of information to the public, and how IT
      application plays a role in this process; how it affects, and is affected
      by, the process. The result of the study substantiates the fact that
      IT-based public information services in Indonesia is characterised as
      spurious and uncoordinated, resisting innovation, more concerned with
      automating the work process, without direct relationships between
      government and the equipment industry, impaired by tension as changes in
      some practices are resisted, and by uncoordinated efforts to resolve the
      problem. These should be seen as interrelated aspects affecting each
      other, as opposed to separate factors having their own independent
      characteristics. They also conceal the underlying process and interaction
      that make up the dynamic, the source of which should be located in the
      interrelations between those who represent the innovative constituent
      within the bureaucracy and those who prefer to stay within the predefined
      and formalised framework of the government. Also, the combination of the
      preoccupation of Indonesia’s bureaucracy with its own internal dynamic,
      and the nature of the state as a massive apparatus which has been largely
      immune to pressures and scrutiny from the general public has been
      significant in the introduction of IT in public information.
      Keywords: Information Technology, Public Information Services, Civil
      Service, Indonesia
      Subjects: B. Information use and sociology of information. > BF.
      Information policy
      ID Code: 4207
      Deposited By: Liawatimena, Suryadiputra
      Deposited On: 01 July 2005
      All fields: : Show all fields

      ----------------------------- v -------------------------------
      "Tiranos y autócratas han entendido siempre que el alfabetismo,
      el conocimiento, los libros y los periódicos son un peligro
      en potencia. Pueden inculcar ideas independientes e incluso
      de rebeldía en las cabezas de sus súbditos.
      ----------------------------- v -------------------------------
      "Tyrants and autocrats have always understood that literacy,
      learning, books and newspapers are potentially dangerous.
      They can put independent and even rebelious ideas to the heads
      of their subjects."
      ----------------------------- v -------------------------------
      -- Sagan, Carl (1997). The Demon-Haunted World: Science as a Candle
      in the Dark : El mundo y sus demonios: La ciencia como una luz en la
      oscuridad. México: Planeta, p. 390; New York: Ballantine Books, p. 362.

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