Cabrinha's Customer Support ?
- Hi all,
I tried to get answers from Cabrinha's customer support, and got no
I'm very disappointed with the way Cabrinha is treating their customers.
Could anyone help me answering those questions?
Following is the unanswered email and questions I had originally sent to
I recently bought a Switchblade 12.
I took kiteboarding lessons on a different kite. I am a still begginner.
As a beginner I heard that this kite would be ideal to me.
However I'm somewaht disappointed with the user manual. The manual is
information, and it has errors that could lead to serious safety issues.
I'm having a really hard time trying to figure out how the CAS works.
Here's a list of errors I found:
1- On the page number 9, the manual describes the item # 4 of the page
(Front) Line Attachment Point". There is no #4 printed on page 8
2- On the page number 9, the manual describes the item # 15 of the
page 8 as
"Power/Depower Extensions". There is no #15 printed on page 8
3- On page number 14 it says "(Crossbow CS) Pull on the black ball to
1)". Fig 1 shows a hand pulling one ball, which I undrestood as being
black ball is shown free on the same picture.
4- On page number 14 it says "(Crossbow CS) To increase power pull on
(Fig. 2)". Fig 2 shows a hand pulling one ball, which is impossible to
color, because the other ball is not shown free on the same picture.
5-The Swichtblade addendum page says "5. Depower Extension(red)" and
Extension (black)". This is the oposite of what I listed on item 4 above.
6- The Manual is printed in black and white. Should you have printed the
pages in color, this would be more obvious.
If you ever intend to print an errata for this, please put my name in
people to send the errata to. I paid a lot of money for this kite and
I think I
deserve the right to have this info corrected.
Please answer me a simple question, which color is depower and which is
Although disapointed which such confusing information, I still believe
kite and I think Cabrinha has a big reputation on building kites.
I was thinking of getting a Switchblade size 9, please let me know
have it on sale.
If anyone was able to get an answer from Cabrinh
> ----- Original Message -----
> From: "Erol Ocak" <eocak@...>
> To: <firstname.lastname@example.org>
> Sent: Tuesday, March 28, 2006 8:51 AM
> Subject: [ksurf] Cabrinha dealer in Dubai
> > Does anyone know Cabrinha dealer or distributer in Dubai (UAE)
> > I have asked Cabrinha but no one has rplyed to me.
> > all the best
> > Erol