Intro to SCORES: SEBI's Complaint Redressal System
There will be occasions when you have a complaint against a listed company/
intermediary registered with SEBI. In the event of such complaint you should
first approach the concerned company/ intermediary against whom you have a
complaint. However, you may not be satisfied with their response. Therefore,
you should know whom you should turn to, to get your complaint redressed.
SEBI takes up complaints related to issue and transfer of securities and
non-payment of dividend with listed companies. In addition, SEBI also takes
up complaints against the various intermediaries registered with it and
SCORES facilitates you to lodge your complaint online with SEBI and
subsequently view its status.
Tollfree Investor Helpline: 1800 22 7575
(Monday to Friday from 9:30 AM to 5:30 PM excluding declared holidays)
Toll-free Helpline Service for Investors
The toll free helpline service number 1800 22 7575 is available to investors
from all over India and is in 14 languages viz. English, Hindi, Marathi,
Gujarati, Tamil, Bengali, Malayalam, Telugu, Urdu, Oriya, Punjabi, Kannada,
Assamese and Kashmiri. The toll free helpline service is available on all
working days during Monday to Friday from 9:30 a.m to 5:30 p.m (excluding
The following services are available to the investors -
Guidance pertaining to -
Status of companies - whether unlisted, sick, delisted, liquidated /wound up
Matters pertaining to other Regulators that are not under SEBI purview
How to lodge a complaint
Against whom to lodge a complaint
How to open a demat /client account etc.
Assistance in different procedures viz.
Transfer of shares
Transmission of shares
The helpline service does not offer any legal opinion or investment advice
to the investors.
For any queries/feedback or assistance, you may also contact 022-26449188/
26449199/40459188/40459199 or send e-mail to sebi@....
See FAQs at http://scores.gov.in/FAQ-SCORES.pdf