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82503Intro to SCORES: SEBI's Complaint Redressal System

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  • karmayog - tanya
    May 31, 2012
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      There will be occasions when you have a complaint against a listed company/
      intermediary registered with SEBI. In the event of such complaint you should
      first approach the concerned company/ intermediary against whom you have a
      complaint. However, you may not be satisfied with their response. Therefore,
      you should know whom you should turn to, to get your complaint redressed.

      SEBI takes up complaints related to issue and transfer of securities and
      non-payment of dividend with listed companies. In addition, SEBI also takes
      up complaints against the various intermediaries registered with it and
      related issues.

      SCORES facilitates you to lodge your complaint online with SEBI and
      subsequently view its status.

      Tollfree Investor Helpline: 1800 22 7575
      (Monday to Friday from 9:30 AM to 5:30 PM excluding declared holidays)

      Toll-free Helpline Service for Investors

      The toll free helpline service number 1800 22 7575 is available to investors
      from all over India and is in 14 languages viz. English, Hindi, Marathi,
      Gujarati, Tamil, Bengali, Malayalam, Telugu, Urdu, Oriya, Punjabi, Kannada,
      Assamese and Kashmiri. The toll free helpline service is available on all
      working days during Monday to Friday from 9:30 a.m to 5:30 p.m (excluding
      declared holidays).

      The following services are available to the investors -

      Guidance pertaining to -
      Status of companies - whether unlisted, sick, delisted, liquidated /wound up
      Matters pertaining to other Regulators that are not under SEBI purview
      How to lodge a complaint
      Against whom to lodge a complaint
      Complaint status
      How to open a demat /client account etc.

      Assistance in different procedures viz.
      Transfer of shares
      Transmission of shares
      IPO etc

      The helpline service does not offer any legal opinion or investment advice
      to the investors.
      For any queries/feedback or assistance, you may also contact 022-26449188/
      26449199/40459188/40459199 or send e-mail to sebi@....

      See FAQs at http://scores.gov.in/FAQ-SCORES.pdf