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6539Fwd: Microsoft GTSC - Walk-In Event on 09th Nov 2013 (Saturday) for Support Engineer

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  • Kaushal Dave
    Nov 5, 2013
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      DO NOT SEND RESUME TO ME...
      ---------- Forwarded message ----------
      From: Komathi Rajendran (Ma Foi Management Consultants) <v-koraje@...>
      Date: Tue, Nov 5, 2013 at 1:43 PM
      Subject: Microsoft GTSC - Walk-In Event on 09th Nov 2013 (Saturday) for Support Engineer
      To: "kaushaldaveit@..." <kaushaldaveit@...>


      Developer Support - DBA at Microsoft India GTSC, Bangalore helps organizations

      Across the globe realize their Potential.

       

       

      If you are keen to pursue a career with Microsoft to support the Developer Support Team

      Please Walk-in between 09:30 AM and 02:00 PM

      On 09th Nov 2013 (Saturday) at:

       

       

      Regus Business Center

      Interview Venue

       

      Centre:

      PUNE, Connaught Place

      Address:

      Level 2, Connaught Place
      Bund Garden Road
      Pune
      Maharashtra
      411001
      India
      Click here for a map

      Phone

      +91 (20) 4014 7575

       

      Candidates with V- id are not eligible to apply for this position.

       

      We would have written test on Analytical & Technical abilities (In the technologies mentioned below) followed by Group Discussion and Face to Face Interviews.

       

      Please bring your updated resume & copy of this mail.

       

      To know more about the organization and the role, read on….

       

      Microsoft India Global Technical Support Centre (GTSC):

       

      Microsoft GTSC was established in October of 2003 in Bangalore; it is part of Microsoft’s Customer Service and Support (CSS) organization which has locations throughout the Americas, EMEA, Asia, Pacific and Greater China.

       

      Microsoft’s CSS organization supports over 200 Microsoft products which range from the Consumer to Enterprise customer segments. This includes the MSN, Home and Entertainment products as well as the more deeply technical products from Developer Support and Enterprise Platform Support to Enterprise Messaging Support and Enterprise Business Applications Support. The site in Bangalore is a part of a global network that has over 50 million customer touch points on an annual basis and provides services to the Consumer and Enterprise customer segments.

       

      Experience: 2 - 5 yrs.

      Job Location: Bangalore

      Skill: SQL DBA.

      Oracle DBA candidates can also appear if you are interested to work in SQL DBA. Interview will be based on Oracle DBA

       

       

      Role:

       

      The SQL Support team will be responsible for delivering SQL Server support for all Microsoft customers. Utilizing knowledge of the customer environment, they will deliver timely and high quality incident resolution focusing on root cause analysis, prevention, and knowledge transfer. They will effectively manage cases and sub-cases to ensure timely and high quality communication with customers and resolution of all issues.

       

      Responsibilities:

       

      * Analyse problems and develop solutions to meet customer needs; may involve writing custom code.
      * Participate in case triage meetings to share knowledge with other engineers and develop efficient customer solutions.
      * Write technical articles and sample programs for Microsoft's knowledge base.

       

      Critical Exposure areas:

       

      Critical Exposure areas;
      1) Database experience with good knowledge of internals
      2) Trouble shooting skills

      Reporting to: Team Manager

       

      This Position requires working in BANGALORE, NIGHT SHIFTS and provide

      VOICE-BASED SUPPORT

       

       

      Thanks

      HR Team

      Microsoft India GTSC

       




      --
      Best Regards,

      Kaushal Dave.
      Oracle 11g Certified DBA.
      Mobile : 095525-85653
      http://kaushal4oracle.blogspot.com